Question posted by jimd04 on November 21st, 2013
Received E-mail Stating A Change To My Account Had Occurred?
E-mail states my orbitz account has changed. Change to my password or changed my billing information. What now?
Current Answers
Answer #1: Posted by socialnetwork on November 21st, 2013 4:20 PM
socialnetwork
Member since:
April 22nd, 2012 Points: 2,220
Member since:
April 22nd, 2012 Points: 2,220
Hi,
My name is Lynne. I’m a member of the Orbitz Customer Relations Team. Orbitz.com will send notification that “Account Information Changed” whenever a member updates their profile (set or changed password or billing info).
My name is Lynne. I’m a member of the Orbitz Customer Relations Team. Orbitz.com will send notification that “Account Information Changed” whenever a member updates their profile (set or changed password or billing info).
Please know Orbitz will never ask for the account password or verify full billing information via email. Do not comply with any such request.
If you’ve not made any changes to your account, please contact us at [email protected] and include the email notification you’ve received; we’ll investigate this issue further. Thank you for reaching out.
Sincerely,
Lynne
Orbitz Customer Relations
Chicago, IL
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