Question posted by barkanusa on November 15th, 2011

Missing 1 Night At A Hotel In Madrid. Asking Refund For The Other Night.

Dear Sirs or madams;Several weeks ago I did a hotel reservation in Madrid through Orbitz.The Orbitz Record Locator is: PBORB4233965894.Unfortunately, I made a mistake and made the reservation for two days, while Iintended to do it only for one day. It was a typo mistake.I arrived today at the on Sunday, Oct 23, 2011 and found out the mistake.Since the hotel was almost empty, I think I should not be charged for thesecond day.The hotel's clerk, told me, that I have to pay the second day, since I failedto notice them 24 hours ahead.Again, I'd like to emphasize that the hotel was almost empty, and it seems inappropriate to ask me to pay for additional day, despite my mistake in booking.I hope Orbitz understands the situation and would refund me for the charge for Saturday, Oct 22, 2011. Please let me know if I have to supply additional info!Kind regardsShaul Barkan e-mail: [email protected]

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