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Optoma PK301 Support Question

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Question posted by Kayleet3 on April 30th, 2012

Problem With Projector

I've had my pk301 for little over a year now, I started to notice white dots every now and then for the past few months. I turned it on today and it was progressively worse. The dots are so bad I can't even see what I'm projecting anymore. The image looks like salt and pepper was poured over it. I always took very good care of my projector, so I don't see how this could of happened. In wondwring if there is a way to fix this.

Current Answers

Answer #1: Posted by OptomaUSA on June 20th, 2012 9:35 AM
This answer was accepted by the poster of the original question.
OptomaUSA

Member since:
June 20th, 2012

Points: 26,690
1,130
points
The white dots mean your DMD chip is bad. Please call our customer service team at 888-289-6786 for repair.

 

Best,

Optoma

Answer #2: Posted by ampman37 on October 29th, 2012 4:50 PM
ampman37

Member since:
October 29th, 2012

Points: 0
100
points
What they call the DMD Chip is going bad. I called optoma and got the chip number and price which is $109 and the chip number is 48.8CU01G001 Here is a place that does it and this is the E-mail they sent:

You will be responsible for the following:

Shipping to us $15 if in the U.S.A.

Labor $85

Cost of replacement chip (they range from $70 to $175 depending on model)

Shipping Back $15 if in the U.S.A.

 If you wish to proceed just ship your unit to

Related Optoma PK301 Manual Pages

User's Manual - Page 2

...on the screen. In order to minimize power, use the projector in areas susceptible to point out something is granted by turning the device off the product before cleaning. 8. Do not...computing devices must accept any other hazards. To reduce the risk of time. 10. Notice: Canadian users This Class B digital apparatus complies with the instructions, may cause undesired...
User's Manual - Page 4

... 4. USB device: Support USB Flash Drive up to3 hours 1. The projection will turn green when battery is switched on the projector, press "Auto Search Source Insert MicroSD Card Button" to the audio ...but does not support USB Hard Disk Drive 2. This process may not start charging right away due to the Projector internal memory or additional MicroSD memory using the supplied Male USB Cable....
User's Manual - Page 5

... Projection Distance (A) Meter Feet 0.20 0.66 0.40 1.64 0.60 3.28 0.80 4.92 2.40 6.56 4.80 8.20 Screen Size - In this folder, double-click on the projector. 1. Press the Power button. Under external signal mode, press ( ) to begin the installation process, then follow the on Quick Start Guide. 4. Height (C) (mm) (inch) 62.7 2.5 125.4 4.9 188...
User's Manual - Page 6

... All, Single). Brightness: Select LED mode (Bright, Movie, STD, ECO) Note: Bright and Movie LED modes are only available when projector is connected to display in thumbnail mode. Projection: Select the projection mode (Front Desktop, Rear Desktop, Front Inverted, Rear Inverted). System Setup Language: Select preferred language for on-screen menus. Source: Internal...
User's Manual - Page 7

... further from the OSD and adjust the projection direction. Troubleshooting If you experience a problem with B-Frame function. 2. Image is too small or too large • Move the projector closer to match the frequency of connectors...the Focus Dial. • Make sure the projection screen is turned off due to 3.215 meters) from the projector. Position: adjust the vertical position.
Brochure - Page 1

...PK301 Pico pocket projector provides projection power anywhere. Compact and robustly-featured, the PK301 sets a new standard for higher quality video and gaming • Mini HDMI cable Specifications Projection Type: DLP® Resolution Native WVGA (854 x 480) Maximum Resolution WXGA (1280 x 800) through VGA Adapter; project... x 69.8mm) 1 Year Limited Parts and Labor, ... without notice. ...

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