Return

Your question is not completely clear, but I'm guessing that you're asking about a return when it's past the return period. First, check the warranty, to be sure it's not still within the warranty period. If you don't have the paperwork, ask customer service--see the contact information here: https://www.contacthelp.com/Old%20Time%20Pottery/customer-service. If it past the warranty period, call customer service anyway; sometimes you can get an accommodation. If your efforts fail, communicate, preferably in writing to corporate--see the contact information here: http://www.corporateofficeowl.com/Old%20Time%20Pottery/Corporate%20Office.

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