Oki C9300 Support Question
Oki C9300 Support Question
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Question posted by Anonymous-45442 on December 14th, 2011
I Have The Error Code 382 Paper Jam On My Oki 9300 - Just Put A New Belt On
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Related Oki C9300 Manual Pages
OkiLAN 6200e Plus Network Print Server User's Guide - Page 56
... format XXX.XXX.XXX.XXX, where each XXX is a number from 0 to occur if the OKI printer model supports the features:
• On-line
• Off-line
• No Printer Attached
• Paper Out
• Toner Low
• Paper Jam
Novell NetWare
56 Ports to Trap Select the output ports on which you wish traps to...
OkiLAN 6200e Plus Network Print Server User's Guide - Page 57
... returned to the main OkiNet for the following topics:
• Printer
• Print Server
• Protocols
Novell NetWare
57 Diagnostic information is available for NetWare screen. To reduce unnecessary network traffic, disable unused protocols. OkiLAN 6200e Plus User's Guide
• Door Open
• Printer Error
Note: Toner Low, Paper Jam and Door Open require the...
OkiLAN 6200e Plus Network Print Server User's Guide - Page 112
...on Diagnostics from the Print Server pulldown menu on the following topics:
• Printer
• Print Server
• Protocols
• Network
TCP/IP
112 The settings...-line
• No Printer Attached
• Paper Out
• Paper Jam
• Door Open
• Toner Low
• Printer Error
The toner low, door open and paper jam traps require that your printer be returned to automatic ...
OkiLAN 6200e Plus Network Print Server User's Guide - Page 193
... prints correctly, re-enter the application and try to Print a Document
If a document will not print, first check your printer. Look for problems in the document.
Check for paper jams, an empty paper tray, low toner error or other error conditions.
Unable to print a different document. Try to verify language switch settings. If it encounters an...
OkiLAN 6200e Plus Network Print Server User's Guide - Page 202
... which you immediately in a reduction of a printer error (e.g. Paper out). Print jobs printed through OkiNet Connect are.../XP operating system, your computer to a printer attached to the print server and not routed..., click on Start, Settings and then Printers.
3. OkiNet Connect has advantages over other...OkiNet Connect port. Select the Windows printer from your computer must also be done...
C9300 & C9500 Handy Reference Guide - Page 3
Clearing Paper Jams 35 Jam #380 35 Jam #381 36 Jam #382 37 Jam #390 39 Jam #391 39 Duplex Paper Jams 40
Changing Toner Cartridges 44 Error Messages 47 Service and Support 51
ii
C9300 & C9500 Handy Reference Guide - Page 40
Clearing Paper Jams (cont.)
Jam #382
2
If the sheet is caught in the
a
b
fuser
OPEN UPPER COVER 382:PAPER JAM
Caution! To avoid damage to the drums:
• Be sure to set the drum on a
1
flat surface
• Do not touch the shiny green
area on the bottom of the
drum.
37
C9300/C9500 User's Guide: Windows - Page 6
... the toner cartridge 353 Changing the image drum 358 Changing the transfer belt 361 Changing the fuser unit 363 Cleaning the LED heads 366 Transporting the printer 367
Troubleshooting 369 LCD messages 369 Paper jams 373 Parallel transmission mode 381 Problem solving 382 Problems printing from Windows 383 Problems with poor quality printing 387 Miscellaneous...
C9300/C9500 User's Guide: Windows - Page 53
Swedish; Turkish; Portuguese; Selects the printer display language. C9300/C9500 Setting up • 53 Danish; If set to ON, prints an error report when internal error occurs. Only works in PostScript mode.
When set to ON, the print job will continue after the jam has been cleared. Off
LANGUAGE
English; German; Italian; Spanish; System configuration menu...
C9300/C9500 User's Guide: Windows - Page 369
.../or media type (***** indicates size or media type). Check the transfer belt for service.
The paper in the selected ***** is Tray 0. Transfer belt unit is a problem with the printer. Centronics interface error (parallel interface).
C9300/C9500 Troubleshooting • 369
Error with an explanation of what each message means:
LCD Message
Meaning
***** DRUM NEAR LIFE
***** EMPTY...
C9300/C9500 User's Guide: Windows - Page 370
... data to follow. EMPTY
Indicates which paper tray is full. ERROR POSTSCRIPT
A PostScript error has occurred. Color will be indicated. Color will be indicated. CHECK IMAGE DRUM
Check the image drum for paper jam, correct installation, etc. Color will be indicated. DATA PRESENT
Un-printed data remains in buffer.
C9300/C9500 Troubleshooting • 370 COLOR ADJUSTING...
C9300/C9500 User's Guide: Windows - Page 371
... UPPER COVER PAPER JAM PAPER SIZE ERROR PLEASE POWER OFF
POWER SAVE PRINTING PROCESSING RAM CHECK REGISTRATION ADJUST TEST REGISTRATION ERROR REMOVE THE PAPER RS232C FRAMING ERROR
RS232C OVERFLOW ERROR RS232C OVERRUN ERROR RS232C PARITY ERROR
SERVICE CALL
Data is in power save mode. The printer is incorrect. Indicates wrong paper being printed. Serial overflow error. A serious error has...
C9300/C9500 User's Guide: Windows - Page 373
... the top cover is closed too soon, the paper jam error will not be cleared. C9300/C9500 Troubleshooting • 373 Check the paper tray: Pull out the paper tray and remove any
jammed paper from the printer, then gently push the paper tray back in. Paper jams are indicated by an error message on the display. To minimize possible damage to the drums...
C9300/C9500 User's Guide: Windows - Page 382
... and humidity levels. Paper jam has been cleared, but printer does not print. C9300/C9500 Troubleshooting • 382 Remove the creased/wrinkled paper from behind the front cover.
Possible cause
The top cover has not remained open until all paper jams have been cleared.
The paper is too thin.
Adjust tray or manual feed guides.
The paper is creased or...
C9300/C9500 User's Guide: Windows - Page 460
... as printed pages for each
printer user and each printer. • You can set fees by sheets, paper sizes, and so forth for each printer,
allowing printing only within the interval time.
• You can set interval time. PRINT JOB ACCOUNTING
Introduction Oki Print Job Accounting software, designed specifically for OKI printers, provides job accounting features that...
C9300/C9500 User's Guide: Windows - Page 491
...OKI color matching Windows 2000 178 Windows Me/98/95 243 Windows NT 311 Windows XP 106
OKI LPR utility 488 OKI using ICC profiles
Windows Me/98/95 248 OKI... Windows XP 140
P
Paper Feed 34 Manual feed 28 Sizes 35 Types 37
Paper jams 373 Parallel Menu 61 ... Printer Changing display language.....32 Components 16 Control panel 30 Location 15 Menu settings 33 Unpacking 13 Printer drivers...
C9300/C9500 User's Guide: Windows - Page 492
... 137 System Adjust Menu 65 System Config. Menu 51
T
Toner cartridge 353 installation 22
Transfer belt 361 Transporting 367 Troubleshooting
Miscellaneous problems .......389 Paper jams 373
U
Unpacking 13 Usage Menu 67 Utilities
Color swatch 428 Network printer status ..........485 OKI LPR 488 PDF direct print 431 Print job accounting 460 PrintSuperVision 483 Storage device manager...
C9300/C9500 User's Guide: Macintosh - Page 4
Mac OS 10.1.5 111 Printer Drivers 111 Adjusting options 111
Mac OS 10.1.5 112 Operation 112 Color Print Matching 112 Choosing a Color Matching Method 118 OKI Driver Options 120 General... 169 Changing the transfer belt 172 Changing the fuser unit 174 Cleaning the LED heads 177 Transporting the printer 178
Troubleshooting 180 LCD messages 180 Paper jams 184 Parallel transmission mode ...
C9300/C9500 User's Guide: Macintosh - Page 51
.... C9300/C9500 Setting up • 49 Danish; When set to OFF, the print job that was being printed when the paper jam occurred will be cancelled after a paper jam has been cleared.
OFF
ERROR REPORT ON; Italian; Norwegian; Off
LANGUAGE
English; If set to ON, the print job will continue after clearing the paper jam. Selects the printer display...
C9300/C9500 Finisher User Guide - Page 49
... only genuine Oki consumables from your Oki Service Centre and quote the nnn value (090 to the Finisher. Staples
Product name
Box of Staples (Finisher)
Description
Order code
Special staples for Finisher use the Finisher further until the error has been rectified. Appendix D - Error/Warning message
Meaning
Remedial action
REMOVE FINISHER nnn: PAPER JAM
Paper has jammed inside the...
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