Oki B411d Support Question

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Question posted by ismizamrah on April 12th, 2012

Service Call 127: Error

MESSAGE SHOWN AS ABOVE. HELP FOR RECOVER. THANKS

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Answer #1: Posted by support38611 on April 19th, 2012 11:25 AM

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support38611

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Hello. I am an Oki Data helpdesk technician from Oki Data America's. Error 127 is a fan rotation error. The printer is not detecting the fan. The fan may need to be replaced or possibly the power supply.

If your printer is under warranty and/or need further assistance, please contact our technical support number at 1-800-654-3282 available 24/7. You can also send email request's to our email support address at [email protected].

Related Oki B411d Manual Pages

B411 B431 Setup Guide (English, Fran栩s, Espa?ol, Portugu鱩 - Page 4

... unit is shipped (not shown) • This Setup Guide (not shown) • Safety, Warranty, Regulatory Information booklet (not shown) Note: We recommend you keep your packing materials and carton in case you need to ship or transport the unit. English 4 Printer Setup Check Package Contents Set Up the Printer Lift the printer and place it on...

B411 B431 Setup Guide (English, Fran栩s, Espa?ol, Portugu鱩 - Page 5

... in the printer:lower it into place in the printer locating the pegs (1) at bottom of the printer cavity (2). Lift out and discard shipping restraints. Note: Do not touch shiny green surface at each end into their slots in the sides of drum cartridge. 3 Lift tape, then pull out protective paper as shown below.

B411 B431 Setup Guide (English, Fran栩s, Espa?ol, Portugu鱩 - Page 9

...license agreement, select I Agree. 4 Select the Driver Setup tab then click Install Driver. 5 Select Local Printer. Click Next. 6 Select the Port: USB or LPT1 (Parallel). Keep these sheets handy: they contain ... Tool and select Configuration Tool. 2 Click the B411 icon in the CD-ROM drive. Models B411d and B431d: Install the Driver on a USB or Parallel Setup Install the Driver 1 Insert the...

B411 B431 Setup Guide (English, Fran栩s, Espa?ol, Portugu鱩 - Page 10

... is correctly installed, print a test page: 1 On the Windows taskbar click Start > Settings > Printers [Printers and faxes]. 2 Right-click the printer model then click Properties. 3 Click the Print Test Page button. Click Next. 8 If your printer for display messages is a B431, select printer emulation type (PCL or PS). 9 Follow the on the Win- Macintosh® Setup...

B411/B431 Safety/Warranty/Regulatory Guide - Page 4

... Warranty in the U.S. Before you received with the same or its representative. The exchange printer will be shipped to abuse, misuse, misapplication, accident, improper storage, or installation, an...OF THE POSSIBILITY OR LIKELIHOOD OF ANY SUCH DAMAGES. Additional information on obtaining service under this Limited Warranty contact your Product hardware is used, the returned machine...

B411/B431 Safety/Warranty/Regulatory Guide - Page 5

...://MY.OKIDATA.com. Be sure that your purchase documents. Mt. Contact your machine • Error message interpretation/solutions • Parts and supplies identification • Consumer relations Note: Customer Support Representatives are on the suggestions of Oki Data authorized Service Centers in the United States and Canada: • In the U.S. Our Customer Support Representatives...

B411 B431 User Guide - Eng - Page 4

...preferences in Windows applications 68 PCL emulation 69 PS emulation (B431 72 Setting from Windows control panel 77 Printer settings in Macintosh 82 Auto versus Manual Duplex Printing 83 Auto Duplexing: Models B411 and B431 83 Manual ... 111 B411 111 B431 112 Cleaning the LED array 115 Troubleshooting 117 Status and error messages 117 Paper Jams 117 Input jam 119 4 > B411/B431 Contents

B411 B431 User Guide - Eng - Page 7

...: 40 ppm for Letter and 38 ppm for B431: to allow the storage of media your printer can accommodate; B431: 1200 x 1200 dpi. • Paper handling: 250 sheets 20-lb....: to choose from: B411d, B411dn, B431d, B431dn (d denotes Duplex included and n denotes Network Interface Card included). • Memory: 64 MB. • High speed printing: - Introduction Printer features • Four ...

B411 B431 User Guide - Eng - Page 10

... (150 sheets, face down) 3. Multi Purpose Tray extension 7. Paper Tray (250 sheets) 10 > B411/B431 Printer Components Output Stacker extension 4. Multi Purpose Tray (only for B431; 50 sheets), shown in the next chapter, the B411 and B431 printers look similar from the Operator panels, which are described in open position 6. Operator panel (B431dn...

B411 B431 User Guide - Eng - Page 11

Toner cartridge 6. LED array 3. Image drum 4. Manual Feed Tray (only for B411, single sheet feed), (shown in open position 5. Top cover 11 > B411/B431 Printer Components ON/OFF switch 2. Fuser unit 7. Interior View 1.

B411 B431 User Guide - Eng - Page 15

... on using the main power switch. low toner). • Indicator off -line and cannot receive data. this indicates normal condition. There is a printing error, for example, a problem with the printer, for example, toner is low and the image drum needs to receive data. • Indicator off • Indicator on • Flash Both...

B411 B431 User Guide - Eng - Page 16

... Online button are activated after page overflow. • Interrupting data processing when the printer is receiving and processing data. • Resuming data processing. Online button The primary functions of up to 16 alphanumeric digits, displaying print status and error messages. The secondary functions of the Online button are as follows: • Printing the...

B411 B431 User Guide - Eng - Page 17

... Configuration Tool Viewing or changing the printer settings are carried out as follows: With the printer connected to your printer for display messages and for information on with your printer for report printing is used by your computer and plugged in: 1. Click Tools > Register Device. 3. Be sure the B411 printer is switched on how to control...

B411 B431 User Guide - Eng - Page 20

ITEM PRINT MENU MAP NETWORK DEMO1 PRINT FILE LIST PRINT PCL FONT PRINT PPR FONT PRINT FX FONT PRINT ERROR LOG USAGE REPORT ACTION EXECUTE EXECUTE EXECUTE EXECUTE EXECUTE EXECUTE EXECUTE EXECUTE EXECUTE REMARKS B411dn only Is displayed only when .../B431 Operator Panels Information menu: B411 Configuration Tool This menu provides a quick method of listing various items stored within the printer.

B411 B431 User Guide - Eng - Page 23

Syst config menu: B411 Configuration Tool This menu adjusts general printer settings to suit the way you prefer to work. ITEM POW SAVE TIME PERSONALITY CLRABLE WARNING AUTO CONTINUE MANUAL TIMEOUT TIMEOUT INJOB TIMEOUT LOCAL TIMEOUT NET LOW TONER JAM RECOVERY ERROR REPORT DEFAULT 1 MIN AUTO EMULATION ONLINE ON 60 SEC 40 SEC...

B411 B431 User Guide - Eng - Page 33

... are shown in the printer menu settings to those found in your printer driver or application software. For example, if you to be changed. Menu functions The Printer Menu ... the printer's defaults. These can be overridden if you can change the printer's internal settings. There is a printing error, for example, toner is processing. There is a minor error with the printer, for...

B411 B431 User Guide - Eng - Page 63

... software applications require the paper feed, size and media settings to be selected from those selected on the printer using the control panel as follows. 1. Press the ▲ or ▼ button until PRINT MENU is...B431 Using the control panel on your computer, the printer will not print and the LCD will display an error message. > The following printer settings are given as a guide only.

B411 B431 User Guide - Eng - Page 117

... feeding from a paper tray or at any point on the printer operator panel provides the selfexplanatory status and error messages in your printer should give you helpful status feedback not only during normal operation but also if a printing problem occurs so that you of reliable service. Error messages are accompanied by the Ready indicator being extinguished. The LCD...

B411 B431 User Guide - Eng - Page 118

... and identifies the tray to reach the exit. A typical message indicates a paper jam and advises you to exit completely from the printer. FEED JAM - paper has entered the printer but has failed to open the top cover for access. 118 > B411/B431 Troubleshooting A typical message indicates an exit jam and advises you to leave...

B411 B431 User Guide - Eng - Page 134

... given off before you use can cause a communications error. The fuser must warm up before a job is printed. To eliminate warm up before rebooting computer. Odors. Printer freezes or displays error message when computer is available, make sure your printer has been selected. If more than one printer is rebooted. Garbage prints. Check cable configuration, continuity...