Can't Hear The Caller

My phone rang I can't hear the caller there is a speaker with a slash across .what shall I do I have 2 similar phone with same problem

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Answer #1: Posted by BusterDoogen on March 31st, 2016 10:41 AM

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BusterDoogen

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During a call press the volume up key to increase the caller voice volume. The / through the speaker means it is muted.

During a call, select Options and from the following options:
Call options are Mute or Unmute, Contacts, Menu, Lock keypad, Record, Voice clarity, Loudspeaker or Handset.

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Answer #2: Posted by TechSupport101 on March 31st, 2016 10:25 AM

TechSupport101

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Hi. Press and hold the hesh (#) key until the said icon disappears. You can also choose and different profile under Settings > Profiles > ...

www.satechhelp.co.za

Answer #3: Posted by poperaindeer on May 5th, 2016 3:45 PM

poperaindeer

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mute it is /they are , they are in the silent mode . i think you should go into the profile and make it general or outdoor ... it might solve the issue ... or if it stays mute during a call session, try pressing the volume boosting button whiles the call still goes on and you might get a desired volume .