Net10 Phones Overcharges.

I have 2 phones with net 10. This months credit card has charged me for 3 phones. I have tried every thing to Reach a person all I get is a recording. I contacted the credit card company they evev have the wrong number for them. I have been a long time customer but after this I'll be changing.

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Answer #1: Posted by Odin on February 12th, 2015 5:56 PM

This answer was accepted by the poster of the original question.

Odin

Member since:
April 10th, 2010

Points: 41,236,630

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It appears that you've done the right thing in disputing the charge with your credit card company. Regarding "wrong number for them," it's common for companies to have more than one phone number. Regardless, your credit card company should be able to process your dispute, and if you feel it's not, ask for a supervisor.

If phoning Net10's customer service is unproductive, here's corporate contact information:

NET10 Wireless, LLC
9700 Nw 112th Avenue
Miami, FL 33178
United States
Phone: 305-640-2000
Fax: 305-640-2070

You can also complain to Florida's Division of Consumer Services at 850-410-3800.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Answer #2: Posted by MiaNet on February 12th, 2015 6:27 PM

MiaNet

Member since:
May 16th, 2012

Points: 96,030

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Hi LKB4! My name is Mia, and I work with NET10 Wireless. So we can better assist you with your concern, please send us an email at [email protected] or you can chat with us live @ http://bit.ly/1b9xrmg.