Question posted by tigeress555 on June 16th, 2015

They Do Not Answer The Phone For Any Issues And You Cant Submit A Ticket Unless

how can you submit a ticket when they ask you to loggin first? if you cant loggin how are you gonna submit a ticket? and they dont answer their phone number. so what good is that ? what right do you have to delete someones account if they havent migrated cause of problems with their account and cant get any ncsupport help? it is like stealing someones game account . plz help everyone who wants their account fixed with loggin issues. it is the right thing to do for long time lineage2 players. thank you

Current Answers

Answer #1: Posted by BusterDoogen on June 16th, 2015 3:49 PM
BusterDoogen

Member since:
October 30th, 2011

Points: 28,565,447
70
points
Try to contact NCsoft CS@ 512-225-6359 for assistance in resolving your issue.
  • How to reach a live person:
    • Press 2 at main menu
  • Hours of Operation:
    • Mon-Fri: Noon-5pm CT
    I hope this is helpful to you!
  • Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you!

Similar Questions

L2 Loggin Issues
nc soft still does not answer the phone or return calls. Please tell me the correct nc soft email ad...
(Posted by tigeress555 8 years ago)
My Lineage2 Account
i had lineage 2 account for over 10 years. i never migrated my account.and now it wont let me log in...
(Posted by tigeress555 8 years ago)
Need To Get In Touch With Them In Reference To Reopen My Account Again.
i need someone to call me so i can arrange something with them to get back on the game. I cancel my ...
(Posted by maggiekanakis 11 years ago)
How To I Recover My Ncsoft Account Information?
I haven't logged in for awhile, and I can't find how to retrieve my NCsoft account details.
(Posted by Anonymous-18370 13 years ago)
How Can I Contact Ncsoft Phone Support?
I've tried the ncsoft online system, but haven't gotten help. How can I contact ncsoft technical sup...
(Posted by Anonymous-18373 13 years ago)
Ask a New Question
Use the box below to post a new question about NCsoft.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

NCsoft Reviews

View thousands of NCsoft user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete NCsoft customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed NCsoft customer service rankings, employee comments and much more from our sister site.