Question posted by Richanbur68 on September 1st, 2015
Access
I have been unable to access some of my sites on one computer and on the other I can't access thunderbird,my point is that I can access all sites on Internet Explorer,so I need someone to assist me or I will have to move on to Internet Explorer which I don't really want to,and is there really a company called Mozilla because if there is they are very hard contact.
Current Answers
Answer #1: Posted by Odin on September 1st, 2015 5:51 PM
(I think when you referenced Thunderbird, you meant to say Firefox. Thunderbird, as I'm sure you know, is not a browser.) There really is a company called Mozilla but it operates largely through volunteers, and you can't get phone help. Both Mozilla and another organization, Mozillazine, facilitate written answers to your questions at forums manned by volunteers. I prefer Mozillazine, but many use each. I've provided a link to each forum below.
Regarding your specific question regarding site access: Mozilla has a comprehensive page covering this precise issue. Go to https://support.mozilla.org/en-US/kb/firefox-cant-....
Mozilla support forum
Mozillazine support forum
Regarding your specific question regarding site access: Mozilla has a comprehensive page covering this precise issue. Go to https://support.mozilla.org/en-US/kb/firefox-cant-....
Mozilla support forum
Mozillazine support forum
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Answer #2: Posted by TechSupport101 on September 1st, 2015 4:23 AM
Mozzila product support are better hendled at the community forum. Post you issue from here https://support.mozilla.org/en-US/questions/new for the best help.
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