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Question posted by brianmcanoy on August 5th, 2019

Bluetooth Sync Problems On Motorola Tk30

My bluetooth phone is paired very successfully to my Motorola TK30, the handsfree works perfectly and there is no problem with pairing the phone.The problem I have is the syncing of the music player. When the player shows "play" the TK30 shows "pause", and if I hit the "play" on my player it turns to "pause" and the TK30 shows "play". Very frustrating as I cannot get the music player to play music on my TK30.Does anyone know what I have to do to get the TK30 and my bluetooth phone to sync?Many thanks

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Answer #1: Posted by techyagent on August 5th, 2019 10:08 AM

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a) If you have enabled the Line-Out setting on the TK30, you must ensure that you have selected the appropriate source on your vehicle's entertainment system for TK30 music playback (typically the Auxilliary input).

b) Also, ensure that the RCA connections from the TK30 are connected to the audio input of your vehicle's entertainment system (or appropriate adapter).

c) Also, ensure that the volume level on your media device is turned up. If you are not using an Auxilliary input of your vehicle's entertainment system for TK30 music playback, ensure that the Line-Out setting is disabled.

Also check this article for reference

https://support.motorola.com/uk/en/solution/MS45112

and this one also

https://motorola-global-en-uk.custhelp.com/app/product_page/faqs/st/5/p/7333/page/3

Thanks

Techygirl

Answer #2: Posted by Palmer4587 on August 5th, 2019 12:28 PM

Palmer4587

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Motorola Mobility Bluetooth Handsfree System Tk30

Related Motorola TK30 Manual Pages

TK30 - User Guide - Page 3

... or by all phones. 1 Congratulations Your Motorola TK30 Music & Handsfree Car Kit is a professionally installed system dedicated to place a call on hold while receiving a new incoming call from a compatible music device. • Advanced Multipoint System-Allows you to connect two phones at the same time and allows you can also stream music via Bluetooth to your TK30 from your second...

TK30 - User Guide - Page 4

... knob 13 Home screen 13 Icons 14 Text prompts 15 Pair & connect 16 Pair to Bluetooth devices . . . . . 16 Connect to devices 16 Set Bluetooth device preferences 17 2 Congratulations Calls 18 Receive a call 18 Make a call 18 While on a call 19 Swap phones 21 Music 22 From a Bluetooth device 22 From an iPod/iPhone 23 From a USB storage...

TK30 - User Guide - Page 6

... page 4). Caution: The location must not interfere with 3.5mm headphone jack To connect the audio cable: 1 Connect cable connector J to your car kit. L J K 2 Connect your music input device(s). Mount the vehicle integration kit securely. The vehicle integration kit consists of these connectors: ISO Cable Selective Audio Cable (connector A) Mute Switches (connector...

TK30 - User Guide - Page 7

... Interface Module (UIM) to operate your music player from the Auxiliary input while that source is selected on second audio cable. • To play music from an iPod/iPhone, use the second... K and L on first audio cable to connectors M and N on your TK30 could result in a short static or pop noise. • To play music from an auxiliary device, connect cable connector L to the end user.

TK30 - User Guide - Page 8

...). For better adhesion in blemishing. Test the cleaner on page 11. optimal for right-handed operation optimal for 30 minutes before moving to the next step. • Position and ...install the mount with an alcohol wipe (not supplied). 2 Select UIM orientation (controls on left -handed operation Note: To change screen display orientation, see "Set install preferences" on a small, inconspicuous...

TK30 - User Guide - Page 9

...mounting surface thoroughly with an alcohol wipe (not supplied). 2 Select UIM orientation (controls on left -handed operation Note: To change screen display orientation, see "Set install preferences" on page 11. 3 ...firmly onto rear of the UIM. 7 Remove other side of the UIM. optimal for right-handed operation optimal for left or right of the UIM. The cable must be contained in the...

TK30 - User Guide - Page 11

... located with the windshield pillar or door jamb. 1 Mount the microphone in a suitable location using either the screw, velcro, or clip (supplied). • For optimal hands-free performance, mount the microphone on the overhead console/dome light assembly near the front center of the vehicle, away from the window, pointed toward the...

TK30 - User Guide - Page 13

... page 13 for location of buttons and knobs on the UIM. Installation 11 or Orientation right-hand operation. Note: Not all settings back to standard default factory settings About list car kit's... software version 4 Turn vehicle's ignition off your vehicle entertainment system for music. In some cases, if your system does not support this input, one may be created...

TK30 - User Guide - Page 14

...to car kit audio. rear left - Selective mute feature Whenever your car kit plays music or a hands-free call audio will not be heard. However, some vehicles have features that play audio... the switch corresponds to the speaker. Note: Do not disable both front speaker channels or hands-free call , it automatically disconnects (or "takes over the vehicle entertainment system (such as audio...

TK30 - User Guide - Page 16

... icons On the right side of menu and music playing screens, status icons show overall status of your car kit: hands-free connection to phone 1 hands-free connection to phone 2 no phone service (phone 1) new text message low battery (on phone) music connection (iPod) music connection (Bluetooth) music connection (USB) music connection (auxiliary) Hands-free call icons You'll see these icons...

TK30 - User Guide - Page 18

... car kit establishes a wireless connection with paired Bluetooth devices, (phone and/or music devices) as well as a wired connection to pair your car kit with your iPod, USB, or auxiliary device. Pairing Mode - Once turned on page 16 to Bluetooth devices To use the hands-free calling and/or streaming music features of your Bluetooth device with your car kit, your...

TK30 - User Guide - Page 19

... preferences 1 From the home screen, select Settings > Bluetooth. 2 Using scroll knob, locate and select Bluetooth device. If connecting to a Bluetooth device is unsuccessful, press and hold the Green button to pass through Pair & connect 17 connect/disconnect device delete device from paired list make device primary phone on page 14 for reference). select Audio Pass-thru...

TK30 - User Guide - Page 20

... 1 From the home screen, select Phonebook. Calls Note: Your car kit supports the Hands-free (HFP) Bluetooth Profile. To make a call features are made using the primary phone. Note: Some call with your phone Note: Calls are phone/network dependent. John Hutchinson If music is playing when a call . 18 Calls answer call reject call press Green button...

TK30 - User Guide - Page 21

... button dials the last number. Use last number redial To redial last number, press Green button to view recent call . Use phone dialing You can dial a hands-free call directly from same phone turn scroll knob press Red button press , then select Mute (or Unmute), or press Press . Use recent call list 1 From the...

TK30 - User Guide - Page 24

... device name is displayed (instead of songs pair with your device. 1 From the home screen, select Music > Bluetooth Music. 2 Select Play (device from your Bluetooth device supports. To... play music choose a different Bluetooth music device shuffle playback of the artist and song name). 22 Music Music Your car kit can play music from which profile and profile features your : •...

TK30 - User Guide - Page 26

... or minimum volume is reached on your car kit. Note: Music played from a Bluetooth device supporting remote control capabilities, the rewind track and fast-forward track controls are not supported by your Bluetooth device, music cannot be controlled by your car kit. Note: For music played from an auxiliary device cannot be controlled on your...

TK30 - User Guide - Page 27

... control instead. Set music preferences From the home screen, select Music > Music Settings. Note: These features are not available for auxiliary devices and Bluetooth devices that do not support shuffle mode. To... Downloading Phonebook... Phonebook 25 When complete, you'll see this screen: Download complete. Note: The volume setting on your music player may impact volume...

TK30 - User Guide - Page 30

... may contain symbols, defined as a Bluetooth® headset or other media. Safety & General Information IMPORTANT SafetyInformation INFORMATION ON SAFE AND EFFICIENT OPERATION. Laws in the United States and other countries preserve for Motorola and third-party software providers certain exclusive rights for the normal, non-exclusive, royalty-free license to distribute or reproduce...

TK30 - User Guide - Page 31

... hearing discomfort, including the sensation of time you . Operation is sometimes undetectable at www.motorola.com/callsmart (in a residential installation. Safety, Regulatory & Legal 29 Input information about your... radio frequency energy and, if not installed and used in low-temperature conditions. Motorola has not approved any source for help. The louder the volume sound level, ...

TK30 - User Guide - Page 32

... of their proprietor and used by Recycling This symbol RecyclingInformation on Motorola recycling activities can be found at 0870-9010-555. Bluetooth QD ID: B015332 Manual Number: 68014301013 30 Safety, Regulatory & Legal The Bluetooth trademarks are registered in your accessory product to any Motorola Approved Service Center in the US Patent & Trademark Office. Alternatively...