Motorola SBG6580 Support Question
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Question posted by gdog997 on July 16th, 2014
Wireless. Connection
Trying to link vizio TV wirelessly, vizio asking for WPA2 pass phashave entree entered wifi security key and cd rom pass code to no avail. What do I use as pass phase ?
Requests for more information
Request from MotoAgents on July 16th, 2014 8:17 AM
In this case I will advise you to contact Motorola thru this link.
In this case I will advise you to contact Motorola thru this link.
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Related Motorola SBG6580 Manual Pages
Brochure - Page 2
... seamless mobility, Motorola's SBG6580 is a fully integrated all while maximizing current infrastructure investment and lowering capital spending. Motorola's Service Assured DOCSIS 3.0 Solutions enable you to deliver increased bandwidth, enhance security, and cost-effectively deploy data services to share a single ultra-broadband connection, files, and networked peripherals using wired or Wi-Fi...
Brochure - Page 3
...SBG6580 Series Wi-Fi Cable Modem Gateway
Capable of supporting converged IP-based entertainment services, the SBG6580 enables the delivery of the connected home.
Switched radio operation enables the SBG6580...and use Plug-and-play installation
Wi-Fi pairing button for easy Wi-Fi Protected Setup™ (WPS) Wi-Fi connection
...wirelessly network all of their 802.11 b/g/n equipped devices.
Brochure - Page 4
...NAT, VPN endpoint, VPN tunneling
• Wi-Fi security WEP/WPA/WPA2 with a CD-ROM including Motorola's easy-to-use secure WiFi network setup and connection tool - Motorola's NBBS platform is helping ease cable ... cost of customers to higher-revenue / margin Wi-Fi offerings
Built-In Security
The SBG6580 is offering an all-in the industry, with intelligent management, auto-provisioning,...
Brochure - Page 7
...packet, and URL keyword
filtering;
APSD (Unscheduled-Automatic
Power Save Delivery)
802.11i Security
WEP-64/128, WPA-PSK, WPA,
WPA2, TKIP, AES, 802.1x,
802.11i (pre-authentication)
Wi-Fi Pairing
User-friendly Wi-Fi protected
setup (WPS) for connection
with DoS protection
and intrusion prevention;
UPnP IGD 1.0;
L2TPv2
Wi-Fi LAN...
User Manual - Page 3
...Using a Backup Copy 12 Using the DHCP Server Feature 13 Creating Wi-Fi Networks Create a Primary Wireless Network 14 Create a Guest Wireless Network 15 Create a Wi-Fi Network Using...Panel...3
About Wi-Fi Protected Security Feature (WPS 4 Rear Panel...4 Installing the Modem Connecting the SBG6580 ...5
Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting to the Internet PROTECT YOUR ...
User Manual - Page 8
...; User Guide
viii The manufacturer and its authorized resellers or distributors are encouraged to ask for authorization to use of wireless devices may be restricted by unauthorized users. For example, using wireless equipment in this product, or the substitution or attachment of connecting cables and equipment other devices or services is the responsibility of the user...
User Manual - Page 9
... XP and Windows Vista).
The MAC label is also available at http://broadband.motorola.com/consumers/support. In the Box
ITEM Power Supply
DESCRIPTION Provides power via an AC electrical outlet
Ethernet Cable Software License & Regulatory Card
SBG6580 Installation CD-ROM
SBG6580 Install Sheet
Use the cable to connect to the network
Contains software license, warranty, and...
User Manual - Page 10
System Requirements
The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux®
B
Introduction •
Motorola SURFboard • User Guide
2
User Manual - Page 11
... upstream channel
Green and flashing
Scanning for a connection
4
Green and not flashing
Finished scanning
Green and flashing
5
Amber and flashing
No icon or LED 6
WPS
Actively scanning (show network traffic)
Successfully paired when the icon is Green WPS pairing in progress
The Wireless icon (see #5) is available. Product Overview •
Motorola SURFboard •...
User Manual - Page 12
... the RECEIVE and SEND features.
DO NOT use the USB port to connect a Mac, UNIX, or Linux computer
Returns modem to the SBG6580 Wi-Fi network. B
About Wi-Fi Protected Security Feature (WPS)
The WPS Pairing button activates any Wi-Fi Protected Security (WPS) enabled device and automatically connects it to default settings (custom configurations are...
User Manual - Page 13
...coaxial cable is for indoor use only. Hand-tighten the connectors to access the Wi-Fi wizard -OR- Wi-Fi set up with CD-ROM -OR- Insert the Ethernet cord from the modem to your WPS-enabled device.
7. Connect the other devices. WPS ... could create a safety hazard and damage the product.
1. B
3
Installing the Modem
Connecting the SBG6580
This product is connected to a cable outlet.
2.
User Manual - Page 17
... and your new password in the default Username; Write down your configurations. 1. Select Yes under Restore Factory Defaults. 2. Type in again using the defaults. Type in the Password Change Username field. 6. Re-enter your modem over a wireless network connection.
1.
Connecting to reset the default username and password. 3. NEVER configure your new password...
User Manual - Page 19
...Enter. A valid IP address (e.g., 192.168.0 .0)
returns indicating that Internet access is available. 4. If you can connect to close the Local Area Connection Properties window.
8. If restarting does not resolve the issue, contact your connection...or 7). Renew the IP Address if you cannot connect to the Internet, try restarting your connection by opening a new browser window and type in
...
User Manual - Page 20
...8226;
Motorola SURFboard • User Guide
12 Performing a System Status Check
In addition to using the Status menu to change passwords, you complete configuring your modem, save a copy of ... Your Modem Configuration Using a Backup Copy
1.
B
5
Status and Basic Settings
Use the Status and Basic pages of the SBG6580 to observe how your network and modem are Connected to your network(s),...
User Manual - Page 22
... Protected Access version 2 with Pre-Shared Key
Notes:
• Motorola recommends using WPA2-PSK. • The SBG6580 has a default Pre-Shared Key. Create a Primary Wireless Network
1. Enable the Primary Network. 5. Disable or select the Automatic Security Configuration (WPS or SES). 6. Easy and quick start up SES - (Secure Easy Set-up 8.
Enter the name of your Wi-Fi network...
User Manual - Page 23
...
Wi-Fi Protected Access version 2 with Pre-Shared Key, standard encryption with the AES encryption type
WPA2-PSK Wi-Fi Protected Access version 2 with improved compatibility (not supported if configured for the GUEST NETWORK.
9. Enter a new string in to connect.
• Motorola recommends using WPA2-PSK. 7. Name your wireless guest network. 6. AES
provides the strongest encryption...
User Manual - Page 24
... page to display "Your AP is now waiting for WPS varies depending on the device being used. Option 2 - Click Wireless. 2. After logging in to the modem interface, use one of the following options to connect." 5. Select WPS from Automatic Security Configuration pull-down . 6. A
page displays "Your AP is now waiting for the STA to select...
User Manual - Page 27
...the wireless client
supports WPA.
• If you enabled WEP and configured a key on the SBG6580.
• To temporarily eliminate the Security Mode as a potential issue,
disable security using the... TV channels, the data service will remove custom settings, including Parental Control, Firewall, and Advanced settings).
If you have to reset the SBG6580 to verify connectivity. Wireless ...
Installation Guide - Page 1
Wi-Fi Setup using WPS Pairing
Note: The PASSCODE, used for the CD-ROM installation wizard, is located on the SBG6580 Installation CD or visit:
http://broadband.motorola.com/consumers/support/ Wi-Fi Setup with CD-ROM
5c -
To configure additional settings on your SBG6580: • Open any web browser on your SBG6580. Direct Ethernet Connection
5b - SURFboard® SBG6580
Wi-Fi Cable...
Installation Guide - Page 2
... on the front panel. First, check if Wireless icon is properly connected to your cable modem gateway and computer.
Verify... Installation wizard on the SBG6580 Installation CD for more information. Check that is properly connected to your cable modem ... try restarting your service provider if you must have Adobe Acrobat Reader installed to the network.
SURFboard® SBG6580...
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