Motorola SBG6580 Support Question
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Question posted by Pbodmcd on August 6th, 2013
How To Find The Wep Key On A Motorola Sbg6580 Router
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Related Motorola SBG6580 Manual Pages
Brochure - Page 1
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SURFboard® SBG6580 Series Wi-Fi®Cable Modem Gateway
Strengthen your premium customers. Count on Motorola's SURFboard DOCSIS®/ EuroDOCSIS 3.0 solutions to help you deliver innovative, ultra-broadband data services and advanced high-bandwidth home networking to your broadband leadership -
Brochure - Page 2
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... existing resources, while benefiting from next generation high-bandwidth services. It's the perfect networking solution for stand-alone routers, hubs, and access points.
As part of Motorola DOCSIS 3.0 Ultra-Broadband family of products, the SBG6580 includes an enhanced tuner that combines the functionality of their customers. Next Generation High-Bandwidth Services and Home...
Brochure - Page 3
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... users to easily wirelessly network all of advanced whole home entertainment services and a consumer's personal media experiences. Switched radio operation enables the SBG6580 to work with radio... Wi-Fi access point, 2 x 2 antenna array.
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
With Motorola's SURFboard integrated home networking solutions, service providers can provide seamless ...
Brochure - Page 4
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...connection is a new challenge for the MSO.
In addition, Motorola's fieldproven NBBS Device Management Platform provides the MSO with intelligent.../ margin Wi-Fi offerings
Built-In Security
The SBG6580 is equipped with DoS protection and intrusion prevention
Wi..., NAT, VPN endpoint, VPN tunneling
• Wi-Fi security WEP/WPA/WPA2 with easy setup wizard
• User-friendly, secure...
Brochure - Page 5
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...SBG6580 Series Wi-Fi Cable Modem Gateway Motorola's SURFboard portfolio of suspension plastic and reduce box size, thereby reducing waste and transport costs. Motorola is also committed to helping its customers, Motorola... delivering high-quality gateways to its customers reduce their environmental footprint. Motorola has a global commitment to make products with a reduced environmental impact...
Brochure - Page 7
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...cable modem)
Macintosh: Power PC or later; APSD (Unscheduled-Automatic
Power Save Delivery)
802.11i Security
WEP-64/128, WPA-PSK, WPA,
WPA2, TKIP, AES, 802.1x,
802.11i (pre-authentication)...Ethernet connection
Home Networking: Ethernet
router or Wi-Fi access point
NETWORK
Gateway
DHCP, NAT, VPN tunneling; SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Brochure - Page 8
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... easy to use-just plug it in and go.
1 Certain features may not be liable for details. Motorola shall not be activated by your service provider for , and expressly disclaims, any direct or indirect liabilities, ...arising from or related to change without notice or obligation. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Additionally, certain features may require a subscription.
User Manual - Page 3
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...-Fi Protected Security Feature (WPS 4 Rear Panel...4 Installing the Modem Connecting the SBG6580 ...5
Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting to the Parental Controls ...Server Feature 13 Creating Wi-Fi Networks Create a Primary Wireless Network 14 Create a Guest Wireless Network 15 Create a Wi-Fi Network Using the WPS ...8226;
Motorola SURFboard • User Guide
iii
User Manual - Page 9
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... your new modem, please take a moment to ensure that you are missing items, please contact Motorola Broadband Technical Support at 1-877-466-8646. Introduction •
Motorola SURFboard • User Guide
1 Provides basic information for connecting the SBG6580
Contact Information
For technical support or to the network
Contains software license, warranty, and safety information...
User Manual - Page 10
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System Requirements
The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux®
B
Introduction •
Motorola SURFboard • User Guide
2
User Manual - Page 12
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... (custom configurations are removed) and restarts the cable modem
Coaxial cable connector
+12VDC Power connector
Product Overview •
Motorola SURFboard • User Guide
4 Rear Panel
Note: The USB port is not included on all SBG6580 models.
DO NOT use the USB port to connect a Mac, UNIX, or Linux computer
Returns modem to...
User Manual - Page 13
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...lightning could create a safety hazard and damage the product.
1. Installing the Modem •
Motorola SURFboard • User Guide
5 Exposure of the power cord into the power port on ... and/or other end of the building. Connect the other devices. B
3
Installing the Modem
Connecting the SBG6580
This product is connected to a cable outlet.
2. Wi-Fi set up with CD-ROM -OR- Insert...
User Manual - Page 20
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...of the new settings and store the file in a safe location.
Status and Basic Settings •
Motorola SURFboard • User Guide
12 Click Save. 5.
Select Backup from the Basic menu. 2. Restoring ... settings.
1. B
5
Status and Basic Settings
Use the Status and Basic pages of the SBG6580 to observe how your backup file. 3.
Click Backup. 3. Save the backup file to a...
User Manual - Page 22
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..., standard encryption with the AES encryption type
WPA2-PSK Wi-Fi Protected Access version 2 with Pre-Shared Key
Notes:
• Motorola recommends using WPA2-PSK. • The SBG6580 has a default Pre-Shared Key. Create a Primary Wireless Network
1. Disable or select the Automatic Security Configuration (WPS or SES). 6. Select an Automatic Security Configuration option:
Disabled - Select...
User Manual - Page 23
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.... B
Create a Guest Wireless Network
1. Log in the PRE-SHARED KEY field.
• For better security, Motorola recommends that you use a different Pre-Shared Key for 802.11N)
TKIP&AES Allows both TKIP and AES-capable clients to the modem's interface. 2. AES
provides the strongest encryption,
TKIP
provides strong encryption with Pre-Shared Key
Motorola recommends using...
User Manual - Page 24
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... the Client GUI (device), and then connect using the
PIN. Select Restore Wireless Defaults and Apply. 4.
Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
16 Click Primary Network. 5. WPS Pairing Button
1. Click Primary Network. 5. Select Push-Button from the SBG6580 GUI
1. The system reports when you are adding to your network...
User Manual - Page 27
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... AES.
51BTroubleshooting •
Motorola SURFboard • User Guide
19 send or receive data
• Check the Security Mode setting on the Wireless Primary Network
Page:
• If you enabled WEP and configured a key on the rear panel.
WPA enabled
• If all of WEP key configured on the SBG6580,
be sure each affected wireless client is correctly listed...
User Manual - Page 28
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... not properly
The SBG6580 is unplugged
plugged into the power outlet
FLASHING Downstream receive channel The downstream channel is lost cannot be acquired
FLASHING Upstream send channel cannot The upstream channel is lost be acquired
FLASHING IP registration is unsuccessful The IP registration is lost
51BTroubleshooting •
Motorola SURFboard • User Guide...
User Manual - Page 32
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...on-line" or electronic documentation.
B
C
Software License & Warranty
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Motorola, Inc. IF YOU DO NOT AGREE TO ALL OF THE TERMS OF...USE ANY APPLICATION SOFTWARE, USB DRIVER SOFTWARE, FIRMWARE AND RELATED DOCUMENTATION ("SOFTWARE") PROVIDED WITH MOTOROLA'S CABLE DATA PRODUCT (THE "CABLE DATA PRODUCT"). TRANSFER the Software (including all of...
Installation Guide - Page 2
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...means without the written permission of their respective owners. First, check if Wireless icon is properly connected to Wireless Network
Cannot receive or send data
The Solution
Check that your cable ... the Ethernet cable is visible on the SBG6580 Installation CD to reconnect to open the User Guide.
Hand-tighten, if necessary. MOTOROLA and the Stylized M Logo are the property of...
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