Motorola SBG6580 Support Question
Motorola SBG6580 Support Question
Find answers below for this question about Motorola SBG6580.Need a Motorola SBG6580 manual? We have 3 online manuals for this item!
Question posted by stuckeyjd on July 20th, 2012
Username And Password
I need to change my password. I have trouble reading the little font on that little piece of paper.
I have called in and it is a $30 charge. I've been told I can chat on line for free. Could you help me with that.
Our cable company quit using routers so I had to purchase one. I felt this one would be good. We went ahead a got the modem instead of renting it from the cable company.
Current Answers
Related Motorola SBG6580 Manual Pages
Brochure - Page 1
Count on Motorola's SURFboard DOCSIS®/ EuroDOCSIS 3.0 solutions to help you deliver innovative, ultra-broadband data services and advanced high-bandwidth home networking to your broadband leadership - SURFboard® SBG6580 Series Wi-Fi®Cable Modem Gateway
Strengthen your premium customers.
Brochure - Page 2
...It's the perfect networking solution for the sophisticated consumer. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
which allows an operator to offer their customers ... and IPTV to 8 downstream and 4 upstream channels - The SBG6580 eliminates the need for seamless mobility, Motorola's SBG6580 is a fully integrated all while maximizing current infrastructure investment and ...
Brochure - Page 3
...the home.
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Highlights...Versatile and Convenient Backwards compatible to 802.11b/g
Backwards compatible to easily wirelessly network all of rewiring or contending with the lowest common denominator Wi...wires altogether.
The SBG6580's 802.11n integrated access point eliminates the need for operators and consumers.
Capable of supporting converged...
Brochure - Page 4
...with low operational and support costs for the MSO. Motorola's NBBS platform is helping ease cable operators into Wi-Fi delivery. Motorola's enhanced embedded software facilitates Wi-Fi ...the headend using SNMP and TFTP
Enhanced security: supports AES traffic encryption. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway which seamlessly configures a secure Wi-Fi connection on a user's ...
Brochure - Page 5
...and helping our customers to be part of the solution to climate change, ...SBG6580 Series Wi-Fi Cable Modem Gateway Depending on energy efficiency, lead-free manufacturing, and packaging / recycling enhancements. In addition to delivering high-quality gateways to its customers reduce their environmental footprint. Finally, all new SURFboard CPE use of customer premises equipment (CPE) helps...
Brochure - Page 6
... dBmV, 5120 kHz
modulation rate
Output Impedance
75 Ω (nominal)
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway and Canada),
1.6 MHz, 3.2 MHz, 6.4 MHz
Industry Canada,...
Storage Temperature
-22 °F to 158 °F
Pmin to +58 dBmV (8 QAM,
(-30 °C to 70 °C)
16 QAM)
Operating Humidity
5 to 95% R.H. Specifications
GENERAL ...
Brochure - Page 7
...)
Compatibility
PC: 90496, Pentium, or later;
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway port,
packet, and URL keyword
filtering; ...Specifications
UPSTREAM (CONTINUED)
Frequency Range
DOCSIS 5-42 MHz (edge to
edge), EuroDOCSIS and
optional DOCSIS 5 to 65 MHz
(edge to change...
Brochure - Page 8
...causes of action, risks, or harms arising from or related to the services provided through this equipment. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Contact your service provider, and/or their network settings may limit the feature's functionality. Plug-and... for details. All features, functionality, and other product specifications are subject to change without notice or obligation.
User Manual - Page 3
CHANGE THE DEFAULT PASSWORDS 9 Restoring the Default Username and Password 9 Testing Your Internet Connection 10 Configuring TCP/IP for Windows XP 10 ... a Backup Copy 12 Using the DHCP Server Feature 13 Creating Wi-Fi Networks Create a Primary Wireless Network 14 Create a Guest Wireless Network 15 Create a Wi-Fi Network Using the WPS Feature 16 Setting the Parental Control Features Enable...
User Manual - Page 9
... have all of the items listed In the Box.
Motorola Broadband Technical Support is located on the bottom of a Motorola SURFboard® SBG6580 Wi-Fi Cable Modem Gateway. You will need the information located on your new modem, please take a moment to ensure that you are missing items, please contact Motorola Broadband Technical...
User Manual - Page 10
System Requirements
The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux®
B
Introduction •
Motorola SURFboard • User Guide
2
User Manual - Page 12
...
Coaxial cable connector
+12VDC Power connector
Product Overview •
Motorola SURFboard • User Guide
4 To increase the bandwidth available for receiving and transmitting data, your service provider may implement bonded channels for Ethernet connectivity unless specified.
PORT 1
DESCRIPTION
Connected LED • Green LED is not included on all SBG6580 models. DO NOT...
User Manual - Page 17
... Log in the Current Username Password field. 9. Protect your information and your new username in again using the defaults. change the passwords. Before resetting the modem, create a backup copy of your modem over a wireless network connection.
1. Connecting to the Internet. Type in the default Username; Re-enter your new password and default password.
Select Yes under Restore...
User Manual - Page 18
...Double-click Network and Internet to continue prompt. Windows needs your modem. Right-click the network connection for Windows...need to configure your permission to display the Network and Internet window. 3.
Double-click Network and Sharing Center to display the Internet
Protocol (TCP/IP) Properties window. 7. B
Testing Your Internet Connection
After changing the default passwords...
User Manual - Page 20
... menu. 2. Click Backup. 3. B
5
Status and Basic Settings
Use the Status and Basic pages of the SBG6580 to observe how your network and modem are Connected to your network(s), run a basic Diagnostic test, and view ... Check
In addition to using the Status menu to change passwords, you complete configuring your custom settings after resetting the modem to reboot the modem.
User Manual - Page 22
...10. Enable the Primary Network. 5. You can quickly add WPS-enabled devices to your wireless network in the Network Name (SSID) field. 7.
Use the default key to the modem...Motorola recommends that you , and a guest network for you change the PreShared Key setting.
9. B
6
Creating Wi-Fi Networks
The SBG6580 supports both a Primary Wi-Fi network for visitors. Click Primary...
User Manual - Page 24
... 7 seconds).
Select your network name on the device you have successfully connected. Select Restore Wireless Defaults and Apply. 4. Select Push-Button from Automatic Security Configuration pull-down . 6. Option... allow the user to
connect." 9. Click Primary Network. 5. Select WPS from the SBG6580 GUI
1. The system reports when you are pairing, and then connect by pushing
the...
User Manual - Page 27
...cable at the SBG6580 and wall outlet. If this does not solve the problem, check whether the wireless client
supports WPA.
• If you need an IP address.
• Check that the Ethernet cable is properly connected to the SBG6580...
Call your system described in "Cannot send or receive data." Wireless ...your problem, contact your wireless clients support AES, change the WPA
Encryption to ...
Installation Guide - Page 1
... the Address bar • For default login: User Name= admin, Password = motorola
Before returning this product to the store for technical reasons, please call Motorola Broadband Technical Support at: 1-877-466-8646
For additional product information, see the SBG6580 Series Wi-Fi Cable Modem Gateway User Guide included on the bottom label of device...
Installation Guide - Page 2
SURFboard® SBG6580
Wi-Fi Cable Modem Gateway
Troubleshooting
Before calling for technical support, try restarting your service provider if you must have ...on the front panel.
For UNIX® or Linux® computers, you need an IP address.
First, check if Wireless icon is properly connected to your cable modem gateway and computer. Check the IP address by any means without the...
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