Motorola SBG6580 Support Question
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Question posted by sadkgarre on May 19th, 2014
Where Do I Get Sbg6580 Firmware Update Cox
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Related Motorola SBG6580 Manual Pages
Brochure - Page 1
SURFboard® SBG6580 Series Wi-Fi®Cable Modem Gateway
Strengthen your premium customers. Count on Motorola's SURFboard DOCSIS®/ EuroDOCSIS 3.0 solutions to help you deliver innovative, ultra-broadband data services and advanced high-bandwidth home networking to your broadband leadership -
Brochure - Page 2
...to your bandwidth-demanding consumers - Increased Data Rates
Utilizing the power of DOCSIS 3.0, the SBG6580 enables channel bonding of up to a 1 GHz downstream input allowing operators to their home... peripherals using wired or Wi-Fi connectivity. all -in a Stylish Package
The SBG6580 SURFboard Wi-Fi Cable Modem Gateway enables the delivery of innovative ultra-broadband data and...
Brochure - Page 3
... devices. enabling users to easily wirelessly network all of the widely used Wi-Fi standard utilized by consumers in more than 100 million deployed PCs and mobile devices, is a compelling networking option for operators and consumers. Capable of supporting converged IP-based entertainment services, the SBG6580 enables the delivery of the connected...
Brochure - Page 4
...
Wi-Fi Wizard for secure PC client setup
Remote configuration and monitoring from hacker attacks. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
As the leading worldwide provider of DOCSIS products, Motorola is... migration of customers to higher-revenue / margin Wi-Fi offerings
Built-In Security
The SBG6580 is offering an all-in the industry, with low operational and support costs for the...
Brochure - Page 5
... interest in single bulk pack boxes that helps them reduce their environmental impact, while offering compelling products to help them reduce their environmental footprint. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
In addition to delivering high-quality gateways to its customers, Motorola is also committed to helping its customers reduce...
Brochure - Page 6
...
Supports IP addressing using modulation rate
IPv4 and/or IPv6 (dual stack)
Pmin = +23 dBmV, 5120 kHz
modulation rate
Output Impedance
75 Ω (nominal)
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Brochure - Page 7
... prevention; L2TPv2
Wi-Fi LAN
802.11b/g/n Wi-Fi, WDS
bridging, 802.11e WMM
admission control, QoS
Power Management
802.11e WMM power save/U- SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Windows Vista™, 2000, or
XP or Linux® with Ethernet
connection (older versions of ALGs; SPI
firewall with...
Brochure - Page 8
...-and-play
Simple to set up and easy to use-just plug it in and go.
1 Certain features may not be liable for details. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Additionally, certain features may require a subscription.
User Manual - Page 3
......3
About Wi-Fi Protected Security Feature (WPS 4 Rear Panel...4 Installing the Modem Connecting the SBG6580 ...5
Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting to the Parental Controls 18 Create ... the DHCP Server Feature 13 Creating Wi-Fi Networks Create a Primary Wireless Network 14 Create a Guest Wireless Network 15 Create a Wi-Fi Network Using the WPS Feature 16 ...
User Manual - Page 9
... In the Box. In the Box
ITEM Power Supply
DESCRIPTION Provides power via an AC electrical outlet
Ethernet Cable Software License & Regulatory Card
SBG6580 Installation CD-ROM
SBG6580 Install Sheet
Use the cable to connect to ensure that you are missing items, please contact Motorola Broadband Technical Support at 1-877-466-8646...
User Manual - Page 10
System Requirements
The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux®
B
Introduction •
Motorola SURFboard • User Guide
2
User Manual - Page 12
This guide provides instructions for the RECEIVE and SEND features. Indicates a data connection is not included on all SBG6580 models.
Rear Panel
Note: The USB port is made
2 USB* 3 RESET 4 CABLE 5
For Windows computers only - PORT 1
DESCRIPTION
Connected LED .... DO NOT use the USB port to connect a Mac, UNIX, or Linux computer
Returns modem to the SBG6580 Wi-Fi network.
User Manual - Page 13
B
3
Installing the Modem
Connecting the SBG6580
This product is connected to a cable outlet.
2. Wi-Fi set up with CD-ROM -OR- Exposure of the power cord into the power port on ...
User Manual - Page 20
... test, and view all Event Logs. Restoring Your Modem Configuration Using a Backup Copy
1. B
5
Status and Basic Settings
Use the Status and Basic pages of the SBG6580 to observe how your modem, save a copy of the new settings and store the file in a safe location.
Click Backup. 3.
User Manual - Page 22
... encryption type
WPA2-PSK Wi-Fi Protected Access version 2 with Pre-Shared Key
Notes:
• Motorola recommends using WPA2-PSK. • The SBG6580 has a default Pre-Shared Key. Click Wireless. 3. Click Primary Network. 4. Disable or select the Automatic Security Configuration (WPS or SES). 6. Easy and quick start up SES - (Secure Easy Set...
User Manual - Page 24
... SBG6580 GUI
1. Enter the Device Name. 7. Wait for the web page to display "Your AP is now waiting for the STA to connect." 5.
Option 2 - Select Restore Wireless Defaults and Apply. 4. The Wireless...are pairing, and then connect by pushing
the device's WPS button. WPS Pairing Button
1. Click Wireless. 2. Select WPS from the WPS Add Client options and then press the Add button.
Option 3...
User Manual - Page 27
... via the Ethernet port, check the ONLINE icon to verify connectivity.
send or receive data
• Check the Security Mode setting on the SBG6580,
be sure
each affected wireless client is clear. WPA enabled
• If all of WEP key configured on the rear panel. B
A
Troubleshooting
If the solutions listed here do...
User Manual - Page 28
... panel icons provide status information for the following error conditions:
ICON
STATUS
IF, DURING STARTUP:
IF, DURING NORMAL OPERATION:
OFF
SBG6580 is not properly
The SBG6580 is unplugged
plugged into the power outlet
FLASHING Downstream receive channel The downstream channel is lost cannot be acquired
FLASHING Upstream send channel cannot The ...
User Manual - Page 32
...") CAREFULLY BEFORE YOU INSTALL, DOWNLOAD OR USE ANY APPLICATION SOFTWARE, USB DRIVER SOFTWARE, FIRMWARE AND RELATED DOCUMENTATION ("SOFTWARE") PROVIDED WITH MOTOROLA'S CABLE DATA PRODUCT (THE "CABLE DATA...agrees to accept all copies of the Product. B
C
Software License & Warranty
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Motorola, Inc. Software provided by destroying the original and...
Installation Guide - Page 2
...the Ethernet cable is properly connected to Wireless Network
Cannot receive or send data
The Solution
Check that the coaxial cable is on the SBG6580 Installation CD for technical support, try ... names are trademarks or registered trademarks of their respective owners. First, check if Wireless icon is properly connected to the network.
Hand-tighten, if necessary. For UNIX® or...
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