Motorola SBG6580 Support Question
Motorola SBG6580 Support Question
Find answers below for this question about Motorola SBG6580.Need a Motorola SBG6580 manual? We have 3 online manuals for this item!
Question posted by malatoka on June 19th, 2014
Why Sbg6580 Has Only Blue Icon
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Current Answers
Answer #1: Posted by MotoAgents on June 30th, 2014 3:24 PM
MotoAgents
Member since:
June 27th, 2014 Points: 554,130
Member since:
June 27th, 2014 Points: 554,130
I have found a link for the Sbg6580 manual for you to find anything about Modem: http://www.arrisi.com/modems/datasheet/SBG6580/SBG6580_UserGuide.pdf. But if you want better assistance I am going to send you our Motorola wbsite in order to contact us directly: https://motorola-global-portal.custhelp.com/app/mcp/service/
MotoAgents
Related Motorola SBG6580 Manual Pages
Brochure - Page 1
SURFboard® SBG6580 Series Wi-Fi®Cable Modem Gateway
Strengthen your premium customers. Count on Motorola's SURFboard DOCSIS®/ EuroDOCSIS 3.0 solutions to help you deliver innovative, ultra-broadband data services and advanced high-bandwidth home networking to your broadband leadership -
Brochure - Page 2
...generation high-bandwidth services. Increased Data Rates
Utilizing the power of DOCSIS 3.0, the SBG6580 enables channel bonding of up to a 1 GHz downstream input allowing operators to ...the potential of their home or business network. Cost-effective, efficient, and secure, the SBG6580 enables users to 8 downstream and 4 upstream channels - Next Generation High-Bandwidth Services ...
Brochure - Page 3
.../ EuroDOCSIS 1.x and 2.0
Integrated 802.11n Wi-Fi access point, 2 x 2 antenna array. The SBG6580's 802.11n integrated access point eliminates the need for wires altogether - enabling users to easily wirelessly network all of the connected home. Dual Radio Operation: The SBG6580 is a compelling networking option for operators and consumers.
Capable of supporting converged IP...
Brochure - Page 4
...; Wi-Fi security WEP/WPA/WPA2 with easy-to-use Wi-Fi installation wizard - SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway an easy-to-use secure WiFi network setup and connection tool...migration of customers to higher-revenue / margin Wi-Fi offerings
Built-In Security
The SBG6580 is a new challenge for WPS compliant clients
User-friendly Installation
Motorola's integrated SURFboard ...
Brochure - Page 5
... and reduce box size, thereby reducing waste and transport costs. The CPE are in partnering with our customers and their eco-conscious customer base. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway In addition to delivering high-quality gateways to its customers, Motorola is also committed to helping its customers reduce...
Brochure - Page 6
...
Supports IP addressing using modulation rate
IPv4 and/or IPv6 (dual stack)
Pmin = +23 dBmV, 5120 kHz
modulation rate
Output Impedance
75 Ω (nominal)
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Specifications
GENERAL SPECIFICATIONS
UPSTREAM
DOCSIS/EuroDOCSIS 3.0 certified (interoperable with DOCSIS/ Modulation
QPSK and 8, 16, 32, 64, 128
EuroDOCSIS...
Brochure - Page 7
... 11 Mbps;
> -74 dBm at 54 Mbps
All features, functionality, and other product specifications are subject to edge)
Compatibility
PC: 90496, Pentium, or later;
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
UPnP IGD 1.0;
L2TPv2
Wi-Fi LAN
802.11b/g/n Wi-Fi, WDS
bridging, 802.11e WMM
admission control, QoS
Power...
Brochure - Page 8
Additionally, certain features may require a subscription. All features, functionality, and other product specifications are subject to the services provided through this equipment. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Motorola shall not be activated by your service provider for , and expressly disclaims, any direct or indirect liabilities, damages, ...
User Manual - Page 3
......3
About Wi-Fi Protected Security Feature (WPS 4 Rear Panel...4 Installing the Modem Connecting the SBG6580 ...5
Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting to the Parental Controls 18 Create ... the DHCP Server Feature 13 Creating Wi-Fi Networks Create a Primary Wireless Network 14 Create a Guest Wireless Network 15 Create a Wi-Fi Network Using the WPS Feature 16 ...
User Manual - Page 9
... Technical Support is located on the bottom of the modem and contains the MAC address, serial number, SSID, WPA-PSK, and Passcode (for connecting the SBG6580
Contact Information
For technical support or to learn more about Motorola products, visit the Motorola support website at http://broadband.motorola.com/consumers/support. You...
User Manual - Page 10
System Requirements
The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux®
B
Introduction •
Motorola SURFboard • User Guide
2
User Manual - Page 11
...
3
Green /*Blue and not flashing
connection Connected with a non-bonded upstream channel
Green and flashing
Scanning for a connection
4
Green and not flashing
Finished scanning
Green and flashing
5
Amber and flashing
No icon or LED 6
WPS
Actively scanning (show network traffic)
Successfully paired when the icon is Green WPS pairing in progress
The Wireless icon (see...
User Manual - Page 12
.... DO NOT use the USB port to connect a Mac, UNIX, or Linux computer
Returns modem to the SBG6580 Wi-Fi network. This guide provides instructions for the RECEIVE and SEND features.
B
About Wi-Fi Protected Security Feature (WPS)
The WPS Pairing button activates ...
User Manual - Page 13
... connection type (Ethernet Cable -OR- Connect the other end of the power cord into the power port on the modem.
4. B
3
Installing the Modem
Connecting the SBG6580
This product is connected to a cable outlet.
2.
User Manual - Page 20
...;
Motorola SURFboard • User Guide
12
Restoring Your Modem Configuration Using a Backup Copy
1.
B
5
Status and Basic Settings
Use the Status and Basic pages of the SBG6580 to observe how your network and modem are Connected to your network(s), run a basic Diagnostic test, and view all Event Logs. Creating a Backup Copy of...
User Manual - Page 22
... encryption type
WPA2-PSK Wi-Fi Protected Access version 2 with Pre-Shared Key
Notes:
• Motorola recommends using WPA2-PSK. • The SBG6580 has a default Pre-Shared Key. Use the default key to the modem's interface. 2.
Click Wireless. 3. User must configure the system manually WPS (WiFi Protected) - B
6
Creating Wi-Fi Networks
The...
User Manual - Page 24
...
Motorola SURFboard • User Guide
16 Click Primary Network. 5. Click Wireless. 2.
PIN
1. Select Restore Wireless Defaults and Apply. 4. The Wireless LED
starts blinking. 7. Click Basic. 3. Click Primary Network. 5.
The...Add Client options and then press the Add button. Select Push-Button from the SBG6580 GUI
1. Option 2 - After logging in to the modem interface, use one...
User Manual - Page 27
... clear. If
this does
not solve the problem, check whether the client's wireless adapter
supports the type of the icons and refer to Front Panel Icons and Error Conditions to identify the error.
If you enabled WEP and configured a key on the SBG6580.
• To temporarily eliminate the Security Mode as a potential issue,
disable...
User Manual - Page 28
B
Front Panel Icons and Error Conditions
The SBG6580 front panel icons provide status information for the following error conditions:
ICON
STATUS
IF, DURING STARTUP:
IF, DURING NORMAL OPERATION:
OFF
SBG6580 is not properly
The SBG6580 is unplugged
plugged into the power outlet
FLASHING Downstream receive channel The downstream channel is lost cannot be acquired
FLASHING Upstream send...
Installation Guide - Page 2
...on the SBG6580 Installation CD for more information. The Problem
Power icon is not visible
Cannot connect to your cable modem gateway and cable outlet or splitter. First, check if Wireless icon is ... the publisher.
© Motorola Mobility, Inc. 2010.
SURFboard is properly connected to Wireless Network
Cannot receive or send data
The Solution
Check that your service provider if you ...
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