Motorola SBG6580 Support Question
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Question posted by ogurober on September 1st, 2013
How To Restore The Factory Settings On Motorola Sbg6580
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Related Motorola SBG6580 Manual Pages
Brochure - Page 1
SURFboard® SBG6580 Series Wi-Fi®Cable Modem Gateway
Strengthen your premium customers. Count on Motorola's SURFboard DOCSIS®/ EuroDOCSIS 3.0 solutions to help you deliver innovative, ultra-broadband data services and advanced high-bandwidth home networking to your broadband leadership -
Brochure - Page 2
... eliminates the need for the sophisticated consumer. Designed for seamless mobility, Motorola's SBG6580 is a fully integrated all while maximizing current infrastructure investment and lowering capital spending.
Increased Data Rates
Utilizing the power of DOCSIS 3.0, the SBG6580 enables channel bonding of up to a 1 GHz downstream input allowing operators to increase the frequency...
Brochure - Page 3
... easily wirelessly network all of advanced whole home entertainment services and a consumer's personal media experiences.
The SBG6580 is equipped... with the lowest common denominator Wi-Fi peripherals, allowing consumers to eliminate wires altogether. enabling users to DOCSIS/ EuroDOCSIS 1.x and 2.0
Integrated 802.11n Wi-Fi access point, 2 x 2 antenna array. With Motorola...
Brochure - Page 4
...consumer devices, home networks, and services.
an easy-to broadband home networking. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway They are also shipped with intelligent management, auto-...Fi home network is a new challenge for WPS compliant clients
User-friendly Installation
Motorola's integrated SURFboard solutions include stateful firewall protection and state of the art Wi-...
Brochure - Page 5
...of customer premises equipment, we have focused on models and market, our units are lead-free and RoHS compliant. Motorola is working to make it easier for years to continually improve our environmental profile. In the development of our ... and power supplies are ENERGY STAR qualified and compliant with a reduced environmental impact. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Brochure - Page 8
Additionally, certain features may require a subscription.
Motorola shall not be activated by your service provider for , and expressly disclaims,... without notice or obligation. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Contact your service provider, and/or their network settings may limit the feature's functionality. Plug-and-play
Simple to set up and easy to use-just...
User Manual - Page 3
... the Modem Connecting the SBG6580 ...5
Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting to the Parental Controls 18 Create a Time of Your Modem Settings 12 Restoring Your Modem Configuration Using a Backup Copy 12 Using the DHCP Server Feature 13 Creating Wi-Fi Networks Create a Primary Wireless Network 14 Create a Guest Wireless Network 15 Create a Wi...
User Manual - Page 7
...MHz frequency band. Safety and Regulatory Information •
Motorola SURFboard • User Guide
vii The firmware setting is not accessible by the Wireless Ethernet Compatibility Alliance (WECA). In Canada, RLAN ...-5250 MHz frequency band is a wireless network product that may not cause interference, and • This device must be at the factory to LE-LAN devices. These radars...
User Manual - Page 8
..., see the section on setting up your wireless LAN in a specific organization or environment, you to other than specified by the manufacturer. The manufacturer and its authorized resellers or distributors are encouraged to ask for authorization to use the device prior to comply with this guide or visit the Motorola website. SECURITY WARNING...
User Manual - Page 9
... Access Control (MAC) label. The MAC label is also available at: 1-877-466-8646.
You will need the information located on the bottom of a Motorola SURFboard® SBG6580 Wi-Fi Cable Modem Gateway. Before installing your purchase of the modem and contains the MAC address, serial number, SSID, WPA-PSK, and Passcode...
User Manual - Page 12
...the USB port to connect a Mac, UNIX, or Linux computer
Returns modem to the SBG6580 Wi-Fi network. B
About Wi-Fi Protected Security Feature (WPS)
The WPS Pairing ... and automatically connects it to default settings (custom configurations are removed) and restarts the cable modem
Coaxial cable connector
+12VDC Power connector
Product Overview •
Motorola SURFboard • User Guide
4 ...
User Manual - Page 13
... the modem.
4. Repeat steps 5 and 6 to access the Wi-Fi wizard -OR- Wi-Fi set up with CD-ROM -OR- WPS Pairing button).
6. Plug the other end of the cables to ...the other end of the building.
Installing the Modem •
Motorola SURFboard • User Guide
5 B
3
Installing the Modem
Connecting the SBG6580
This product is connected to the Cable connector on the modem....
User Manual - Page 17
... BEFORE connecting to the Internet •
Motorola SURFboard • User Guide
9 Restoring the Default Username and Password
CAUTION: This process removes any custom configurations from unauthorized access; NEVER configure your configurations. 1. Type in the default Password; admin. 4. Select Yes under Restore Factory Defaults. 2. Open a browser window. 2. Re-enter...
User Manual - Page 20
... factory settings.
1. Select Backup from the Basic menu. 2.
Click Save.
Status and Basic Settings •
Motorola SURFboard • User Guide
12 Creating a Backup Copy of Your Modem Settings
...save a copy of the SBG6580 to your network(s), run a basic Diagnostic test, and view all Event Logs. Use the backup copy to reboot the modem. Restoring Your Modem Configuration Using ...
User Manual - Page 21
... Server Feature
A DHCP (Dynamic Host Configuration Protocol) Server automatically assigns IP address to activate the DHCP Server. 3. Select Yes to computers within a set range. Status and Basic Settings •
Motorola SURFboard • User Guide
13 Enter the number of CPE's. 5. Enter a number for your network. Use the feature if you wish to manually...
User Manual - Page 22
... Protected Access version 2 with Pre-Shared Key
Notes:
• Motorola recommends using WPA2-PSK. • The SBG6580 has a default Pre-Shared Key. Use the default key to ... configure a
wireless adapter.
For better security, Motorola recommends that you , and a guest network for visitors. Better security, slow set-up ) - You can quickly add WPS-enabled devices to your wireless network in the...
User Manual - Page 24
... to your wireless network on the device to the WPS Setup AP field. 8. The system reports when you have successfully connected. Creating Wi-Fi Networks •
Motorola SURFboard •...Basic. 3. Select Push-Button from the SBG6580 GUI
1. Select Restore Wireless Defaults and Apply. 4. Select Restore Wireless Defaults and click Apply. 4.
Click Wireless. 2. Push the WPS button on the ...
User Manual - Page 27
...
• Check the Security Mode setting on the Wireless Primary Network
Page:
• If you have to reset the SBG6580 to AES.
51BTroubleshooting •
Motorola SURFboard • User Guide
19 ...configured a passphrase on the SBG6580, be sure the MAC address for your wireless clients support AES, change the WPA
Encryption to its original factory settings if the gateway is not ...
Installation Guide - Page 1
... additional settings on your SBG6580: • Open any web browser on your SBG6580. Wi-Fi Setup using WPS Pairing
Note: The PASSCODE, used for technical reasons, please call Motorola Broadband Technical Support at: 1-877-466-8646
For additional product information, see the SBG6580 Series Wi-Fi Cable Modem Gateway User Guide included on the SBG6580 Installation...
Installation Guide - Page 2
...electrical outlet that the Power icon is a registered trademark of the publisher.
© Motorola Mobility, Inc. 2010.
SURFboard is visible on .
See "Product Overview - The ...SBG6580
Wi-Fi Cable Modem Gateway
Troubleshooting
Before calling for technical support, try restarting your cable modem gateway and computer. First, check if Wireless icon is properly connected to Wireless...
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