Motorola SBG6580 Support Question
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Question posted by Jet12brus on December 13th, 2013
How To Reset Sbg6580 Cox
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Related Motorola SBG6580 Manual Pages
Brochure - Page 1
SURFboard® SBG6580 Series Wi-Fi®Cable Modem Gateway
Strengthen your premium customers. Count on Motorola's SURFboard DOCSIS®/ EuroDOCSIS 3.0 solutions to help you deliver innovative, ultra-broadband data services and advanced high-bandwidth home networking to your broadband leadership -
Brochure - Page 2
... high-speed data customers.
• Deliver high-bandwidth, multimedia services to residential customers.
• Deliver competitive, high-capacity commercial services to their business customers.
The SBG6580's highspeed services enable operators to share a single ultra-broadband connection, files, and networked peripherals using wired or Wi-Fi connectivity. Its four gigabit Ethernet RJ...
Brochure - Page 3
...EuroDOCSIS 1.x and 2.0
Integrated 802.11n Wi-Fi access point, 2 x 2 antenna array.
Dual Radio Operation: The SBG6580 is configured with the lowest common denominator Wi-Fi peripherals, allowing consumers to network previous and nextgeneration computers, gaming consoles... compatible to 802.11b/g
Backwards compatible to easily wirelessly network all of their 802.11 b/g/n equipped devices.
Brochure - Page 4
...and migration of customers to higher-revenue / margin Wi-Fi offerings
Built-In Security
The SBG6580 is equipped with a number of security features to offer consumers peace of mind, including... reliability, and customer satisfaction, with easy-to -use Wi-Fi installation wizard - SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
By combining the highest-performing and lowest cost of consumer...
Brochure - Page 5
..., and packaging / recycling enhancements. In addition, the devices and power supplies are available in step with our customers and their eco-conscious customer base. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Motorola is marked with European Code of customer premises equipment, we have focused on models and market, our units...
Brochure - Page 6
...
Supports IP addressing using modulation rate
IPv4 and/or IPv6 (dual stack)
Pmin = +23 dBmV, 5120 kHz
modulation rate
Output Impedance
75 Ω (nominal)
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Specifications
GENERAL SPECIFICATIONS
UPSTREAM
DOCSIS/EuroDOCSIS 3.0 certified (interoperable with DOCSIS/ Modulation
QPSK and 8, 16, 32, 64, 128
EuroDOCSIS...
Brochure - Page 7
... 11 Mbps;
> -74 dBm at 54 Mbps
All features, functionality, and other product specifications are subject to edge)
Compatibility
PC: 90496, Pentium, or later; SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Windows Vista™, 2000, or
XP or Linux® with Ethernet
connection (older versions of ALGs;
Specifications
UPSTREAM (CONTINUED...
Brochure - Page 8
... indirect liabilities, damages, losses, claims, demands, actions, causes of action, risks, or harms arising from or related to the services provided through this equipment. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway All features, functionality, and other product specifications are subject to change without notice or obligation. Plug-and-play
Simple...
User Manual - Page 3
...the DHCP Server Feature 13 Creating Wi-Fi Networks Create a Primary Wireless Network 14 Create a Guest Wireless Network 15 Create a Wi-Fi Network Using the WPS Feature 16 ...Panel...3
About Wi-Fi Protected Security Feature (WPS 4 Rear Panel...4 Installing the Modem Connecting the SBG6580 ...5
Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting to the Internet PROTECT YOUR NETWORK -...
User Manual - Page 9
... cable to connect to the network
Contains software license, warranty, and safety information for the SBG6580
Contains the SBG6580 Wi-Fi Installation Wizard, software license agreement, multi-language SBG6580 User Guides, and USB drivers (for connecting the SBG6580
Contact Information
For technical support or to ensure that you are missing items, please contact Motorola...
User Manual - Page 10
System Requirements
The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux®
B
Introduction •
Motorola SURFboard • User Guide
2
User Manual - Page 12
... USB port to connect a Mac, UNIX, or Linux computer
Returns modem to the SBG6580 Wi-Fi network. B
About Wi-Fi Protected Security Feature (WPS)
The WPS Pairing...SEND features. Rear Panel
Note: The USB port is ON - Indicates a data connection is made
2 USB* 3 RESET 4 CABLE 5
For Windows computers only - To increase the bandwidth available for receiving and transmitting data, your service provider...
User Manual - Page 13
B
3
Installing the Modem
Connecting the SBG6580
This product is connected to a cable outlet.
2. Plug the power cord into an electrical wall outlet.
5. Installing the Modem •
Motorola SURFboard • User Guide
5 ...
User Manual - Page 20
Use the backup copy to quickly restore your custom settings after resetting the modem to reboot the modem.
Click Save. 5. Click Save.
Restoring Your ... and to your backup file. 3. B
5
Status and Basic Settings
Use the Status and Basic pages of the SBG6580 to observe how your network and modem are Connected to your network(s), run a basic Diagnostic test, and view all...
User Manual - Page 22
... 2 with Pre-Shared Key
Notes:
• Motorola recommends using WPA2-PSK. • The SBG6580 has a default Pre-Shared Key. For better security, Motorola recommends that you , and a guest...by entering a PIN or pushing a button. Select the WPA/WPA2 Encryption type. 10.
Click Wireless. 3. Log on to the modem's interface. 2. Disable or select the Automatic Security Configuration (WPS or ...
User Manual - Page 24
.... 3. Enter the PIN of the device you are pairing, and then connect by pushing
the device's WPS button. Option 2 - Select Restore Wireless Defaults and Apply. 4. Select WPS from the SBG6580 GUI
1. Select the correct SSID on the Client GUI (device), and then connect using the
PIN. The system reports when you have...
User Manual - Page 27
... key.
B
A
Troubleshooting
If the solutions listed here do not solve your problem, contact your wireless clients support AES, change the WPA
Encryption to AES.
51BTroubleshooting •
Motorola SURFboard • User Guide
19 You may have to reset the SBG6580 to its original factory settings if the gateway is not functioning properly (using the...
User Manual - Page 28
... panel icons provide status information for the following error conditions:
ICON
STATUS
IF, DURING STARTUP:
IF, DURING NORMAL OPERATION:
OFF
SBG6580 is not properly
The SBG6580 is unplugged
plugged into the power outlet
FLASHING Downstream receive channel The downstream channel is lost cannot be acquired
FLASHING Upstream send channel cannot The ...
User Manual - Page 32
... User Guide included with the operation of the Software.
Motorola and its 3rd party licensors retain the ownership of the Product. B
C
Software License & Warranty
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Motorola, Inc.
Installation Guide - Page 2
... on the SBG6580 Installation CD for more information. SURFboard is visible on the SBG6580 Installation CD to reconnect to open the User Guide. First, check if Wireless icon is ...Inc. See "Product Overview - All rights reserved.
575425-001-b 8/10
SURFboard® SBG6580
Wi-Fi Cable Modem Gateway
Troubleshooting
Before calling for technical support, try restarting your cable ...
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