Motorola SBG6580 Support Question
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Question posted by prtghidef on April 2nd, 2014
Where Is The Password For My Sbg6580 At
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Related Motorola SBG6580 Manual Pages
Brochure - Page 1
SURFboard® SBG6580 Series Wi-Fi®Cable Modem Gateway
Strengthen your premium customers. Count on Motorola's SURFboard DOCSIS®/ EuroDOCSIS 3.0 solutions to help you deliver innovative, ultra-broadband data services and advanced high-bandwidth home networking to your broadband leadership -
Brochure - Page 2
... the sophisticated consumer. which allows an operator to offer their business customers. The SBG6580's highspeed services enable operators to:
• Protect their installed base of their ... up to your bandwidth-demanding consumers -
Cost-effective, efficient, and secure, the SBG6580 enables users to maximize the high-bandwidth potential of premium high-speed data customers.
...
Brochure - Page 3
...Capable of supporting converged IP-based entertainment services, the SBG6580 enables the delivery of the connected home. The SBG6580's 802.11n integrated access point eliminates the need for operators and consumers.
The SBG6580 is equipped with a nextgeneration 802.11n Wi-Fi access...11 b/g at 2.4 GHz and 802.11n at 5 GHz to easily wirelessly network all of their 802.11 b/g/n equipped devices.
Brochure - Page 4
... portfolio of customers to higher-revenue / margin Wi-Fi offerings
Built-In Security
The SBG6580 is a new challenge for the cable industry. In addition, Motorola's fieldproven NBBS Device... setup
◦◦ Push button configuration for improved accuracy and reduced support costs. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway which seamlessly configures a secure Wi-Fi connection on ...
Brochure - Page 5
... available in single bulk pack boxes that helps them reduce their environmental impact, while offering compelling products to help them reduce their carbon footprint. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway In addition to delivering high-quality gateways to its customers, Motorola is marked with standard recycling codes to make...
Brochure - Page 6
...
Supports IP addressing using modulation rate
IPv4 and/or IPv6 (dual stack)
Pmin = +23 dBmV, 5120 kHz
modulation rate
Output Impedance
75 Ω (nominal)
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Pmin to +61 dBmV (QPSK)
(non-condensing)
S-CDMA
Pmin to +56 dBmV
(all modulations), where:
DOCSIS
64 QAM 5.057...
Brochure - Page 7
...,
packet, and URL keyword
filtering; full suite of
Windows, although not
specifically supported, will
work with this cable modem)
Macintosh: Power PC or later; SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
APSD (Unscheduled-Automatic
Power Save Delivery)
802.11i Security
WEP-64/128, WPA-PSK, WPA,
WPA2, TKIP, AES, 802...
Brochure - Page 8
... or related to change without notice or obligation. All features, functionality, and other product specifications are subject to the services provided through this equipment. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Plug-and-play
Simple to set up and easy to use-just plug it in and go.
1 Certain features...
User Manual - Page 3
... a Primary Wireless Network 14 Create a Guest Wireless Network 15 ...Password 18 Add Users to the Parental Controls 18 Create a Time of Contents
Safety and Regulatory Information Introduction In the Box ...1 Contact Information ...1 System Requirements...2 Product Overview Front Panel...3
About Wi-Fi Protected Security Feature (WPS 4 Rear Panel...4 Installing the Modem Connecting the SBG6580...
User Manual - Page 9
... take a moment to ensure that you are missing items, please contact Motorola Broadband Technical Support at 1-877-466-8646. Provides basic information for connecting the SBG6580
Contact Information
For technical support or to learn more about Motorola products, visit the Motorola support website at http://broadband.motorola.com/consumers/support. Before...
User Manual - Page 10
System Requirements
The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux®
B
Introduction •
Motorola SURFboard • User Guide
2
User Manual - Page 12
....
DO NOT use the USB port to connect a Mac, UNIX, or Linux computer
Returns modem to the SBG6580 Wi-Fi network. PORT 1
DESCRIPTION
Connected LED • Green LED is not included on all SBG6580 models. This guide provides instructions for the RECEIVE and SEND features. Rear Panel
Note: The USB port is...
User Manual - Page 13
... wizard -OR- Plug the other devices. Select the Internet connection type (Ethernet Cable -OR- Insert the CDROM to avoid damage.
3. B
3
Installing the Modem
Connecting the SBG6580
This product is connected to connect additional computer and/or other end of the building. Repeat steps 5 and 6 to a cable outlet.
2. Wi-Fi set up...
User Manual - Page 20
... safe location. B
5
Status and Basic Settings
Use the Status and Basic pages of the SBG6580 to observe how your custom settings after resetting the modem to the factory settings.
1.
Performing a... System Status Check
In addition to using the Status menu to change passwords, you complete configuring your network(s), run a basic Diagnostic test, and view all Event Logs...
User Manual - Page 22
... type. 10. Disable or select the Automatic Security Configuration (WPS or SES). 6. Create a Primary Wireless Network
1. Click Wireless. 3. Enter the name of your Wi-Fi network by entering a PIN or pushing a button.
B
6
Creating Wi-Fi Networks
The SBG6580 supports both a Primary Wi-Fi network for you change the PreShared Key setting.
9. Log on...
User Manual - Page 24
... added to connect. Select Restore Wireless Defaults and Apply. 4.
After logging in to the modem interface, use one of configuring the device for WPS varies depending on the device being used. Option 2 - Push-Button method from Automatic Security Configuration pull-down . 6. Option 3 - Select WPS from the SBG6580 GUI
1. WPS Pairing Button
1. The...
User Manual - Page 27
...check that the TV is working . • Press the RESET button on the SBG6580, be sure
each affected wireless client has the identical passphrase. Cannot send or receive data
• On the ... receive data." WPA enabled
• If all of WEP key configured on the SBG6580,
be sure each affected wireless client has the identical WEP key. B
A
Troubleshooting
If the solutions listed here ...
User Manual - Page 28
... panel icons provide status information for the following error conditions:
ICON
STATUS
IF, DURING STARTUP:
IF, DURING NORMAL OPERATION:
OFF
SBG6580 is not properly
The SBG6580 is unplugged
plugged into the power outlet
FLASHING Downstream receive channel The downstream channel is lost cannot be acquired
FLASHING Upstream send channel cannot The ...
Installation Guide - Page 1
...; For default login: User Name= admin, Password = motorola
Before returning this product to the store for the CD-ROM installation wizard, is located on the bottom label of device connection:
5a - To configure additional settings on your SBG6580: • Open any web browser on the SBG6580 Installation CD or visit:
http://broadband.motorola...
Installation Guide - Page 2
... an IP address. See "Product Overview - Then, run the Wi-Fi Installation wizard on the SBG6580 Installation CD for more information. Hand-tighten, if necessary. Front Panel" in again. SURFboard is ...User Guide. Call your service provider if you must have Adobe Acrobat Reader installed to Wireless Network
Cannot receive or send data
The Solution
Check that your cable modem gateway is...