Motorola SBG6580 Support Question
Motorola SBG6580 Support Question
Find answers below for this question about Motorola SBG6580.Need a Motorola SBG6580 manual? We have 3 online manuals for this item!
Question posted by DutchMithos on September 26th, 2013
Motorola Sbg6580 Will Not Reset To Factory Defaults
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Related Motorola SBG6580 Manual Pages
Brochure - Page 1
SURFboard® SBG6580 Series Wi-Fi®Cable Modem Gateway
Strengthen your premium customers. Count on Motorola's SURFboard DOCSIS®/ EuroDOCSIS 3.0 solutions to help you deliver innovative, ultra-broadband data services and advanced high-bandwidth home networking to your broadband leadership -
Brochure - Page 2
... and 400 Mbps in EuroDOCSIS in the received (downstream) data stream and over 100 Mbps in the send (upstream) data stream. The SBG6580 eliminates the need for seamless mobility, Motorola's SBG6580 is a fully integrated all while maximizing current infrastructure investment and lowering capital spending. Its four gigabit Ethernet RJ-45 ports, an integrated...
Brochure - Page 3
.... SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Capable of supporting converged IP-based entertainment services, the SBG6580 enables the delivery of the connected home. With Motorola's SURFboard ...channels increasing data rates of their 802.11 b/g/n equipped devices. enabling users to easily wirelessly network all of well over 300 Mbps in DOCSIS and 400 Mbps in EuroDOCSIS in ...
Brochure - Page 4
... solutions include stateful firewall protection and state of security features to higher-revenue / margin Wi-Fi offerings
Built-In Security
The SBG6580 is finished, a secure WPA (Wi-Fi Protected Access) -
Motorola's NBBS platform is offering an all-in the industry, with intelligent management, auto-provisioning, and remote management features to the gateway...
Brochure - Page 5
...environmental impact, while offering compelling products to help them reduce their environmental footprint. Motorola's SURFboard modem's packaging is 100% recyclable and is marked with standard recycling ... reduced environmental impact. Finally, all new SURFboard CPE use of Conduct regulations. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway We approach this in several ways: improving the ...
Brochure - Page 8
...specifications are subject to the services provided through this equipment.
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Plug-and-play
Simple to... liable for details. Contact your service provider, and/or their network settings may require a subscription. Motorola shall not be activated by your service provider for , and expressly disclaims, any direct or indirect ...
User Manual - Page 3
...DEFAULT PASSWORDS 9 Restoring the Default... Server Feature 13 Creating Wi-Fi Networks Create a Primary Wireless Network 14 Create a Guest Wireless Network 15 Create a Wi-Fi Network Using the WPS ... Wi-Fi Protected Security Feature (WPS 4 Rear Panel...4 Installing the Modem Connecting the SBG6580 ...5
Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting to the Internet PROTECT YOUR ...
User Manual - Page 9
...-ROM.
You will need the information located on the modem's Media Access Control (MAC) label. Introduction •
Motorola SURFboard • User Guide
1 Before installing your purchase of a Motorola SURFboard® SBG6580 Wi-Fi Cable Modem Gateway.
Motorola Broadband Technical Support is located on the bottom of the modem and contains the MAC address, serial...
User Manual - Page 10
System Requirements
The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux®
B
Introduction •
Motorola SURFboard • User Guide
2
User Manual - Page 12
...; Green LED is not included on all SBG6580 models. Indicates a data connection is made
2 USB* 3 RESET 4 CABLE 5
For Windows computers only - B
About Wi-Fi Protected Security Feature (WPS)
The WPS Pairing button activates any Wi-Fi Protected Security (WPS) enabled device and automatically connects it to default settings (custom configurations are removed) and...
User Manual - Page 13
... button).
6. Push the WPS Pairing Button on the modem and on the modem. Installing the Modem •
Motorola SURFboard • User Guide
5 Connect the other end of the cables to avoid damage.
3. Verify that the...Wi-Fi wizard -OR- B
3
Installing the Modem
Connecting the SBG6580
This product is connected to a cable outlet.
2. Plug the power cord into an electrical wall outlet.
5.
User Manual - Page 17
... in the Password Change Username field. 6. Select Yes under Restore Factory Defaults. 2. Click Apply to the Internet •
Motorola SURFboard • User Guide
9 Connecting to reset the default username and password. 3. Protect your information and your new password and default password.
motorola.
5.
Before resetting the modem, create a backup copy of your new username in...
User Manual - Page 20
...Motorola SURFboard • User Guide
12 Click Backup. 3. Browse to the factory settings.
1.
Performing a System Status Check
In addition to using the Status menu to change passwords, you complete configuring your custom settings after resetting...can use it to get an at-aglance view of the SBG6580 to observe how your network and modem are Connected to reboot the modem. Select Backup from ...
User Manual - Page 22
... AES encryption type
WPA2-PSK Wi-Fi Protected Access version 2 with Pre-Shared Key
Notes:
• Motorola recommends using WPA2-PSK. • The SBG6580 has a default Pre-Shared Key. You can quickly add WPS-enabled devices to your wireless network in the Network Name (SSID) field. 7. Click Primary Network. 4. Select an Automatic Security Configuration...
User Manual - Page 24
...down menu. 6.
Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
16 Select WPS from the SBG6580 GUI
1. Select the correct SSID on the device ...connect." 5. Click Wireless. 2. A
page displays "Your AP is now waiting for the STA to
connect." 9. Select Restore Wireless Defaults and click Apply. 4.
Click Wireless. 2. Option 1 - Click Wireless. 2. B
...
User Manual - Page 27
...to reset the SBG6580 to its original factory settings if the gateway is connected via the Ethernet port, check the ONLINE icon to verify connectivity. Slow wireless
• On the Wireless ...listed here do not solve your problem, contact your wireless clients support AES, change the WPA
Encryption to AES.
51BTroubleshooting •
Motorola SURFboard • User Guide
19 WPA enabled
&#...
User Manual - Page 28
... not properly
The SBG6580 is unplugged
plugged into the power outlet
FLASHING Downstream receive channel The downstream channel is lost cannot be acquired
FLASHING Upstream send channel cannot The upstream channel is lost be acquired
FLASHING IP registration is unsuccessful The IP registration is lost
51BTroubleshooting •
Motorola SURFboard • User Guide...
User Manual - Page 32
...the manufacturers of the Product. B
C
Software License & Warranty
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Motorola, Inc.
The Software includes associated media, any printed materials, and... Software, in whole or in whatever form. Home & Networks Mobility Solutions Business ("Motorola") 101 Tournament Drive Horsham, PA 19044
Software License
IMPORTANT: PLEASE READ THIS SOFTWARE ...
Installation Guide - Page 1
...; Type 192.168.100.1 in the Address bar • For default login: User Name= admin, Password = motorola
Before returning this product to the store for technical reasons, please call Motorola Broadband Technical Support at: 1-877-466-8646
For additional product information, see the SBG6580 Series Wi-Fi Cable Modem Gateway User Guide included on...
Installation Guide - Page 2
...plugging it back in the User Guide on the front panel.
MOTOROLA and the Stylized M Logo are the property of Motorola Trademark Holdings, LLC.
All other product or service names are ...may be reproduced or transmitted in the User Guide. First, check if Wireless icon is visible on the SBG6580 Installation CD for more information. Check the IP address by any form or...
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