Motorola SBG6580 Support Question
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Question posted by reymojchill on September 2nd, 2013
Motorola Sbg6580 How To Change Wireless Password
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Related Motorola SBG6580 Manual Pages
Brochure - Page 1
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SURFboard® SBG6580 Series Wi-Fi®Cable Modem Gateway
Strengthen your premium customers. Count on Motorola's SURFboard DOCSIS®/ EuroDOCSIS 3.0 solutions to help you deliver innovative, ultra-broadband data services and advanced high-bandwidth home networking to your broadband leadership -
Brochure - Page 2
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... for seamless mobility, Motorola's SBG6580 is a fully integrated all while maximizing current infrastructure investment and lowering capital spending. Cost-effective, efficient, and secure, the SBG6580 enables users to :... an 802.11n Wi-Fi access point in the send (upstream) data stream. Motorola's Service Assured DOCSIS 3.0 Solutions enable you to deliver increased bandwidth, enhance security, ...
Brochure - Page 3
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...Radio Operation: The SBG6580 is a compelling networking option for operators and consumers. The SBG6580 is equipped with ...11n Wi-Fi access point, 2 x 2 antenna array. With Motorola's SURFboard integrated home networking solutions, service providers can provide seamless ....11 b/g/n equipped devices.
enabling users to easily wirelessly network all of the connected home. Highlights
Easy ...
Brochure - Page 4
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...value-adding features enable remote device administration for WPS compliant clients
User-friendly Installation
Motorola's integrated SURFboard solutions include stateful firewall protection and state of the art Wi...
Built-In Security
The SBG6580 is a new challenge for the cable industry. By combining the highest-performing and lowest cost of DOCSIS products, Motorola is offering an all-in...
Brochure - Page 5
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...a company that eliminate the use environmentally friendly package designs. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Motorola has a global commitment to be greener when they use our ... improve our environmental profile. Motorola is also committed to help them reduce their carbon footprint. Motorola's SURFboard portfolio of the solution to climate change, and has worked for our...
Brochure - Page 7
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...
and intrusion prevention; static routing and dynamic IP
routing (RIPv1, RIPv2); SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Specifications
UPSTREAM (CONTINUED)
Frequency Range
DOCSIS 5-42...(edge to
edge), EuroDOCSIS and
optional DOCSIS 5 to 65 MHz
(edge to change without notice or obligation.
Windows Vista™, 2000, or
XP or Linux®...
Brochure - Page 8
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SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Plug-and-play
Simple to set up and easy to the services provided through this equipment.
Motorola shall not be liable for, and expressly disclaims, any direct ..., functionality, and other product specifications are subject to change without notice or obligation. Additionally, certain features may limit the feature's functionality.
User Manual - Page 3
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...Filter 18
Safety and Regulatory Information •
Motorola SURFboard • User Guide
iii CHANGE THE DEFAULT PASSWORDS 9 Restoring the Default Username and Password 9 Testing Your Internet Connection 10 Configuring TCP... DHCP Server Feature 13 Creating Wi-Fi Networks Create a Primary Wireless Network 14 Create a Guest Wireless Network 15 Create a Wi-Fi Network Using the WPS Feature 16...
User Manual - Page 9
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... (for use with the CD Wi-Fi Wizard). If you have all of the items listed In the Box.
Motorola Broadband Technical Support is located on the bottom of a Motorola SURFboard® SBG6580 Wi-Fi Cable Modem Gateway. In the Box
ITEM Power Supply
DESCRIPTION Provides power via an AC electrical outlet
Ethernet...
User Manual - Page 10
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System Requirements
The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux®
B
Introduction •
Motorola SURFboard • User Guide
2
User Manual - Page 12
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... are removed) and restarts the cable modem
Coaxial cable connector
+12VDC Power connector
Product Overview •
Motorola SURFboard • User Guide
4 This guide provides instructions for the RECEIVE and SEND features. Indicates a...
Rear Panel
Note: The USB port is not included on all SBG6580 models. DO NOT use the USB port to connect a Mac, UNIX, or Linux computer
Returns modem to the...
User Manual - Page 13
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WPS Pairing button).
6.
Installing the Modem •
Motorola SURFboard • User Guide
5 Do not route the USB and/or Ethernet cable(s) outside of the power cord ... the modem. Verify that the coaxial cable is for indoor use only. B
3
Installing the Modem
Connecting the SBG6580
This product is connected to a cable outlet.
2. Insert the CDROM to access the Wi-Fi wizard -OR-
User Manual - Page 17
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change the passwords.
Type in the default Password; Type in the IP address for the modem 192.168.0.1. 3. Retype your modem over a wireless network connection.
1.
Select Yes under Restore Factory Defaults. 2. Connecting to the Internet
PROTECT YOUR NETWORK - B
4
Connecting to the Internet •
Motorola SURFboard • User Guide
9
Default passwords are commonly shared ...
User Manual - Page 20
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...System Status Check
In addition to using the Status menu to change passwords, you complete configuring your custom settings after resetting the modem...click OK to reboot the modem. Status and Basic Settings •
Motorola SURFboard • User Guide
12
Click Backup. 3. Click Save.
...Status and Basic pages of the SBG6580 to observe how your network and modem are Connected to your ...
User Manual - Page 22
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...Notes:
• Motorola recommends using WPA2-PSK. • The SBG6580 has a default Pre-Shared Key.
Creating Wi-Fi Networks •
Motorola SURFboard • ... Security Configuration option:
Disabled - Create a Primary Wireless Network
1. For better security, Motorola recommends that you , and a guest network for you change the PreShared Key setting.
9. Better security, slow...
User Manual - Page 24
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...device), and then connect using the
PIN. Click Wireless. 2. Some adapters have successfully connected. Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
16 After logging ... Basic. 3. Select Restore Wireless Defaults and Apply. 4. Select Push-Button from the SBG6580 GUI
1. Select your network. 6. Push the WPS button on the wireless adapter and the operating system...
User Manual - Page 27
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... to AES.
51BTroubleshooting •
Motorola SURFboard • User Guide
19 Call your service provider if you enabled WPA and configured a passphrase on the SBG6580.
• To temporarily eliminate the Security Mode as a potential issue,
disable security using the HTML configuration pages.
• After resolving your wireless clients support AES, change the WPA
Encryption to...
User Manual - Page 28
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... not properly
The SBG6580 is unplugged
plugged into the power outlet
FLASHING Downstream receive channel The downstream channel is lost cannot be acquired
FLASHING Upstream send channel cannot The upstream channel is lost be acquired
FLASHING IP registration is unsuccessful The IP registration is lost
51BTroubleshooting •
Motorola SURFboard • User Guide...
Installation Guide - Page 1
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....100.1 in the Address bar • For default login: User Name= admin, Password = motorola
Before returning this product to the store for technical reasons, please call Motorola Broadband Technical Support at: 1-877-466-8646
For additional product information, see the SBG6580 Series Wi-Fi Cable Modem Gateway User Guide included on the bottom label...
Installation Guide - Page 2
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..." in the User Guide for more information.
First, check if Wireless icon is properly connected to your cable modem gateway and computer. Then, run the Wi-Fi Installation wizard on the SBG6580 Installation CD for more information. Front Panel" in again. MOTOROLA and the Stylized M Logo are the property of the publisher.
©...
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