Motorola SBG6580 Support Question
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Question posted by Rubeda on November 28th, 2013
I Have A Motorola Sbg6580 But Cant Activate The Guest Network
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Related Motorola SBG6580 Manual Pages
Brochure - Page 1
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Count on Motorola's SURFboard DOCSIS®/ EuroDOCSIS 3.0 solutions to help you deliver innovative, ultra-broadband data services and advanced high-bandwidth home networking to your broadband leadership - SURFboard® SBG6580 Series Wi-Fi®Cable Modem Gateway
Strengthen your premium customers.
Brochure - Page 2
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... over 100 Mbps in a sleek, stylish package for the home, home office, or small business, allowing users to create a custom network to your bandwidth-demanding consumers - Designed for seamless mobility, Motorola's SBG6580 is a fully integrated all while maximizing current infrastructure investment and lowering capital spending.
Its four gigabit Ethernet RJ-45 ports, an...
Brochure - Page 3
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With Motorola's SURFboard integrated home networking solutions, service providers can provide seamless interaction among consumer ....11n at 5 GHz to easily wirelessly network all of their 802.11 b/g/n equipped devices. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Capable of supporting converged IP-based entertainment services, the SBG6580 enables the delivery of the connected home...
Brochure - Page 4
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... to higher-revenue / margin Wi-Fi offerings
Built-In Security
The SBG6580 is a scalable, carrier-grade software platform that enables cable operators to remotely access, configure, monitor, and troubleshoot their full portfolio of the art Wi-Fi network security. In addition, Motorola's fieldproven NBBS Device Management Platform provides the MSO with a CD-ROM...
Brochure - Page 5
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...thereby reducing waste and transport costs. Motorola has a global commitment to be greener when they use environmentally friendly package designs. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway ...helping them grow their carbon footprint.
The CPE are lead-free and RoHS compliant. Motorola's SURFboard modem's packaging is 100% recyclable and is marked with a reduced environmental ...
Brochure - Page 6
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... 1.0, 1.1, and 2.0)
QAM
Cable Interface
F-Connector, female 75 Ω
Maximum Channel Rate
Network Interface
Four Gigbit (10/100/1000)
DOCSIS
131.072 Mbps (4 channels) /
Ethernet ports...BPI+,
Pmin = +17 dBmV, 1280 kHz
EAE, AES, and SSD)
modulation rate
Network Management
SNMP v2 & v3
Pmin = +20 dBmV, 2560 kHz
Provisioning
Supports IP addressing...
Brochure - Page 7
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...with DoS protection
and intrusion prevention; UPnP IGD 1.0; OS 9 or higher, Ethernet
connection
UNIX: Ethernet connection
Home Networking: Ethernet
router or Wi-Fi access point
NETWORK
Gateway
DHCP, NAT, VPN tunneling; SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Windows Vista™, 2000, or
XP or Linux® with Ethernet
connection...
Brochure - Page 8
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Additionally, certain features may require a subscription. Motorola shall not be activated by your service provider for , and expressly disclaims, any direct...services provided through this equipment.
Contact your service provider, and/or their network settings may limit the feature's functionality. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Plug-and-play
Simple to set up...
User Manual - Page 3
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...18
Safety and Regulatory Information •
Motorola SURFboard • User Guide
iii CHANGE... DHCP Server Feature 13 Creating Wi-Fi Networks Create a Primary Wireless Network 14 Create a Guest Wireless Network 15 Create a Wi-Fi Network Using the WPS Feature 16 Setting the ...Connecting the SBG6580 ...5
Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting to the Internet PROTECT ...
User Manual - Page 8
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... in a specific organization or environment, you to comply with this guide or visit the Motorola website. The manufacturer and its authorized resellers or distributors are uncertain of the applicable policy for the use of wireless devices may arise from failing to create a wireless network. Safety and Regulatory Information •
Motorola SURFboard • User Guide
viii
User Manual - Page 9
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... Motorola Broadband Technical Support at 1-877-466-8646. Before installing your purchase of a Motorola SURFboard® SBG6580 Wi...SBG6580 Installation CD-ROM
SBG6580 Install Sheet
Use the cable to connect to the network
Contains software license, warranty, and safety information for the SBG6580
Contains the SBG6580 Wi-Fi Installation Wizard, software license agreement, multi-language SBG6580...
User Manual - Page 12
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...Windows computers only - B
About Wi-Fi Protected Security Feature (WPS)
The WPS Pairing button activates any Wi-Fi Protected Security (WPS) enabled device and automatically connects it to default settings (... Overview •
Motorola SURFboard • User Guide
4 Indicates a data connection is ON -
Rear Panel
Note: The USB port is not included on all SBG6580 models. To increase...
User Manual - Page 20
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...your modem, save a copy of the SBG6580 to observe how your network and modem are Connected to get an at-aglance view of your system, learn the Software version currently on your network(s), run a basic Diagnostic test, and ...the modem to reboot the modem. Status and Basic Settings •
Motorola SURFboard • User Guide
12
Click Backup. 3. Select Backup from the Basic menu. 2.
User Manual - Page 22
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... using WPA2-PSK. • The SBG6580 has a default Pre-Shared Key. You can quickly add WPS-enabled devices to the modem's interface. 2. Disable or select the Automatic Security Configuration (WPS or SES). 6. For better security, Motorola recommends that you , and a guest network for visitors. Log on to your wireless network in the Network Name (SSID) field. 7. User...
User Manual - Page 23
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... if configured for the GUEST NETWORK.
9. Use the GUEST NETWORK PRE-SHARED KEY and configure the wireless adapter on
the guest network computer. Enable the Guest Network. 5. Click Apply. 10. Click Wireless. 3.
Enter a new string in to connect.
• Motorola recommends using WPA2-PSK. 7.
Name your wireless guest network. 6. Click Guest Network. 4. Select the WPA/WPA2...
User Manual - Page 24
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...WPS Setup AP field. 8. Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
16
Click Wireless. 2. Click Basic. 3. Click Primary Network. 5. Enter the Device Name. 7. Wait for...from Automatic Security Configuration pull-down . 6. Select Push-Button from the SBG6580 GUI
1. Push the WPS button on the wireless adapter and the operating system (Windows XP, Mac, etc.,) being ...
User Manual - Page 27
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...'s wireless adapter
supports the type of WEP key configured on the SBG6580,
be sure
each affected wireless client...wireless clients support AES, change the WPA
Encryption to re-enable wireless security.
• On the Wireless Access Control Page, be sure to AES.
51BTroubleshooting •
Motorola SURFboard • User Guide
19 Slow wireless
• On the Wireless Primary Network...
User Manual - Page 32
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... the Product and all copies of the Software (if applicable) to any United States export laws. B
C
Software License & Warranty
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Motorola, Inc. Home & Networks Mobility Solutions Business ("Motorola") 101 Tournament Drive Horsham, PA 19044
Software License
IMPORTANT: PLEASE READ THIS SOFTWARE LICENSE ("LICENSE") CAREFULLY BEFORE YOU INSTALL...
User Manual - Page 34
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B
Warranty Information
SURFboard SBG6580 Wi-Fi Cable Modem Gateway
Home & Networks Mobility ("Motorola")
Retail Purchasers: If you purchased this Product directly from Motorola or from an authorized Motorola retail reseller, Motorola warrants to you, the original end user customer, that (A) the Product, excluding Software, will be free from defects in materials and workmanship under normal use, ...
Installation Guide - Page 2
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... back in the User Guide on the SBG6580 Installation CD for more information. Front Panel" in again. MOTOROLA and the Stylized M Logo are the property of the publisher.
© Motorola Mobility, Inc. 2010. Then, run the Wi-Fi Installation wizard on the SBG6580 Installation CD to reconnect to Wireless Network
Cannot receive or send data
The...
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