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Motorola SBG6580 Support Question

Motorola SBG6580 Support Question

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Question posted by phjj on August 5th, 2014

How To Manage My Sbg6580

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Answer #1: Posted by MotoAgents on October 14th, 2014 12:04 PM
MotoAgents

Member since:
June 27th, 2014

Points: 554,130
100
points
Hi posted

In this case I will recommend you to contact the Solutions Department so they can assist you with this device.

Regards!

Marge

Motorola Mobility



MotoAgents

Related Motorola SBG6580 Manual Pages

Brochure - Page 1

Count on Motorola's SURFboard DOCSIS®/ EuroDOCSIS 3.0 solutions to help you deliver innovative, ultra-broadband data services and advanced high-bandwidth home networking to your broadband leadership - SURFboard® SBG6580 Series Wi-Fi®Cable Modem Gateway Strengthen your premium customers.
Brochure - Page 2

...value services such as high-bandwidth home networking. Cost-effective, efficient, and secure, the SBG6580 enables users to share a single ultra-broadband connection, files, and networked peripherals using wired... the received (downstream) data stream and over 100 Mbps in a Stylish Package The SBG6580 SURFboard Wi-Fi Cable Modem Gateway enables the delivery of a DOCSIS/EuroDOCSIS 3.0 cable modem...
Brochure - Page 3

... offers 802.11 b/g at 2.4 GHz and 802.11n at 5 GHz to easily wirelessly network all of their 802.11 b/g/n equipped devices. Capable of supporting converged IP-based entertainment services, the SBG6580 enables the delivery of the connected home. The SBG6580 is equipped with a nextgeneration 802.11n Wi-Fi access point. 802.11n: 802...
Brochure - Page 4

...features enable remote device administration for improved accuracy and reduced support costs. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Service Assurance Supporting the Wi-Fi home ...operators into Wi-Fi delivery. They are also shipped with intelligent management, auto-provisioning, and remote management features to the gateway, protecting the user's machine from multi-service...
Brochure - Page 5

... them reduce their environmental impact, while offering compelling products to help them reduce their carbon footprint. Finally, all new SURFboard CPE use our products. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Depending on energy efficiency, lead-free manufacturing, and packaging / recycling enhancements. We approach this in several ways: improving the...
Brochure - Page 6

... America 105 to +53 dBmV frequencies (all modulations), where: Security DOCSIS 3.0 Security (BPI+, Pmin = +17 dBmV, 1280 kHz EAE, AES, and SSD) modulation rate Network Management SNMP v2 & v3 Pmin = +20 dBmV, 2560 kHz Provisioning Supports IP addressing using modulation rate IPv4 and/or IPv6 (dual stack) Pmin = +23 dBmV, 5120...
Brochure - Page 7

... suite of Windows, although not specifically supported, will work with DoS protection and intrusion prevention; SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway port, packet, and URL keyword filtering; Specifications UPSTREAM (CONTINUED) ...-Fi, WDS bridging, 802.11e WMM admission control, QoS Power Management 802.11e WMM power save/U-
Brochure - Page 8

... or indirect liabilities, damages, losses, claims, demands, actions, causes of action, risks, or harms arising from or related to change without notice or obligation. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
User Manual - Page 3

......3 About Wi-Fi Protected Security Feature (WPS 4 Rear Panel...4 Installing the Modem Connecting the SBG6580 ...5 Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting to the Parental Controls 18 Create ... the DHCP Server Feature 13 Creating Wi-Fi Networks Create a Primary Wireless Network 14 Create a Guest Wireless Network 15 Create a Wi-Fi Network Using the WPS Feature 16 ...
User Manual - Page 9

..., and Passcode (for use with the CD Wi-Fi Wizard). Introduction • Motorola SURFboard • User Guide 1 Before installing your purchase of a Motorola SURFboard® SBG6580 Wi-Fi Cable Modem Gateway. In the Box ITEM Power Supply DESCRIPTION Provides power via an AC electrical outlet Ethernet Cable Software License & Regulatory Card...
User Manual - Page 10

System Requirements The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux® B Introduction • Motorola SURFboard • User Guide 2
User Manual - Page 12

... - Indicates a data connection is ON - Rear Panel Note: The USB port is not included on all SBG6580 models. DO NOT use the USB port to connect a Mac, UNIX, or Linux computer Returns modem to the SBG6580 Wi-Fi network. To increase the bandwidth available for receiving and transmitting data, your service provider...
User Manual - Page 13

... (Ethernet Cable -OR- Wi-Fi set up with CD-ROM -OR- Plug the power cord into an electrical wall outlet. 5. B 3 Installing the Modem Connecting the SBG6580 This product is connected to a cable outlet. 2. Hand-tighten the connectors to your WPS-enabled device. 7. WPS Pairing button). 6. Exposure of the power cord into...
User Manual - Page 20

... 12 Click Backup. 3. Select Backup from the Basic menu. 2. Click Save. Click Save. 5. B 5 Status and Basic Settings Use the Status and Basic pages of the SBG6580 to observe how your network(s), run a basic Diagnostic test, and view all Event Logs. Performing a System Status Check In addition to using the Status menu...
User Manual - Page 22

... the Primary Network. 5. Select an Automatic Security Configuration option: Disabled - B 6 Creating Wi-Fi Networks The SBG6580 supports both a Primary Wi-Fi network for visitors. Create a Primary Wireless Network 1. Click Wireless. 3. Log on to configure a wireless adapter. User must configure the system manually WPS (WiFi Protected) - Click Apply. Better security, slow set...
User Manual - Page 24

...the WPS Feature You can use one of three options to add WPS-enabled devices to your wireless network on the device you have successfully connected. Option 1 - Option 2 - WPS Pairing ...PIN 1. Click Basic. 3. Select Restore Wireless Defaults and click Apply. 4. Select Push-Button from the SBG6580 GUI 1. Push the WPS button on the wireless adapter and the operating system (Windows ...
User Manual - Page 27

... eliminate the Security Mode as a potential issue, disable security using the reset button will not function. • Check the coaxial cable at the SBG6580 and wall outlet. Call your wireless clients support AES, change the WPA Encryption to identify the error. If this does not solve the problem, check whether the client...
User Manual - Page 28

... panel icons provide status information for the following error conditions: ICON STATUS IF, DURING STARTUP: IF, DURING NORMAL OPERATION: OFF SBG6580 is not properly The SBG6580 is unplugged plugged into the power outlet FLASHING Downstream receive channel The downstream channel is lost cannot be acquired FLASHING Upstream send channel cannot The ...
User Manual - Page 32

... whatever form. Software provided by destroying the original and all copies of the Software (if applicable) in violation of this License. B C Software License & Warranty SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Motorola, Inc. If you transfer the Software, you must at the same time transfer the Product and all copies...
Installation Guide - Page 2

... panel. Call your service provider if you must have Adobe Acrobat Reader installed to Wireless Network Cannot receive or send data The Solution Check that your cable modem gateway is... All rights reserved. 575425-001-b 8/10 First, check if Wireless icon is not controlled by a light switch. SURFboard® SBG6580 Wi-Fi Cable Modem Gateway Troubleshooting Before calling for technical support,...

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