Motorola SBG6580 Support Question
Motorola SBG6580 Support Question
Find answers below for this question about Motorola SBG6580.Need a Motorola SBG6580 manual? We have 3 online manuals for this item!
Question posted by olobad on February 23rd, 2014
Internet Connection To Motorola Sbg6580 Fails When Another Port Is Connected
The person who posted this question about this Motorola product did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.
Current Answers
Related Motorola SBG6580 Manual Pages
Brochure - Page 2
...seamless mobility, Motorola's SBG6580 is a fully integrated all while maximizing current infrastructure investment and lowering capital spending. Its four gigabit Ethernet RJ-45 ports, an ....
Motorola's Service Assured DOCSIS 3.0 Solutions enable you to deliver increased bandwidth, enhance security, and cost-effectively deploy data services to share a single ultra-broadband connection, files...
Brochure - Page 3
...internet browser software
Front panel LEDs indicate status and simplify troubleshooting
User-friendly online diagnostics and configuration
Advanced Services Ready DOCSIS/EuroDOCSIS 3.0 certified
Channel bonding of up to 8 downstream and 4 upstream channels increasing data rates of the connected home. With Motorola... SBG6580 Series Wi-Fi Cable Modem Gateway enabling users to easily wirelessly ...
Brochure - Page 4
...;◦ Push button configuration for the MSO. which seamlessly configures a secure Wi-Fi connection on a user's machine.
Service Assurance
Supporting the Wi-Fi home network is a ...
Built-In Security
The SBG6580 is a scalable, carrier-grade software platform that enables cable operators to -use Wi-Fi installation wizard -
In addition, Motorola's fieldproven NBBS Device Management...
Brochure - Page 7
...not
specifically supported, will
work with Ethernet
connection (older versions of ALGs;
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway SPI
... change without notice or obligation. port,
packet, and URL keyword
filtering; OS 9 or higher, Ethernet
connection
UNIX: Ethernet connection
Home Networking: Ethernet
router or ...
User Manual - Page 3
...18
Safety and Regulatory Information •
Motorola SURFboard • User Guide
iii B
Table of Contents
Safety and Regulatory Information Introduction In the Box ...1 Contact Information ...1 System Requirements...2 Product Overview Front Panel...3
About Wi-Fi Protected Security Feature (WPS 4 Rear Panel...4 Installing the Modem Connecting the SBG6580 ...5
Wall Mounting the Modem...6 Wall...
User Manual - Page 8
Wireless network connections may be restricted by unauthorized users. Safety and Regulatory Information •
Motorola SURFboard • User Guide
viii B
Restrictions on the Use of Wireless Devices
In some situations or environments, the use of wireless devices may be accessible by the proprietor of the building or responsible representatives of the organization.
For more ...
User Manual - Page 9
...-ROM. The MAC label is also available at: 1-877-466-8646.
Provides basic information for connecting the SBG6580
Contact Information
For technical support or to learn more about Motorola products, visit the Motorola support website at 1-877-466-8646. Motorola Broadband Technical Support is located on your new modem, please take a moment to the network...
User Manual - Page 10
System Requirements
The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux®
B
Introduction •
Motorola SURFboard • User Guide
2
User Manual - Page 12
... not included on all SBG6580 models.
DO NOT use the USB port to connect a Mac, UNIX, or Linux computer
Returns modem to the SBG6580 Wi-Fi network. Rear Panel
Note: The USB port is made
2 USB* 3 RESET 4 CABLE 5
For Windows computers only - PORT 1
DESCRIPTION
Connected LED • Green LED is ON - To increase the bandwidth available for...
User Manual - Page 13
...Repeat steps 5 and 6 to a cable outlet.
2. Exposure of the power cord into the power port on the modem.
4. Wi-Fi set up with CD-ROM -OR- WPS Pairing button).
6. ... product.
1. Installing the Modem •
Motorola SURFboard • User Guide
5 Plug the other end of the cables to your WPS-enabled device.
7. Select the Internet connection type (Ethernet Cable -OR- Insert the CDROM...
User Manual - Page 17
... over a wireless network connection.
1. NEVER configure your network from the modem. Type in again using the defaults. admin. 4. Retype your new password and default password. Write down your new username in the Current Username Password field. 9. Log in the default Username; Default passwords are commonly shared on the Internet. Open a browser window. 2. motorola.
5. Type...
User Manual - Page 18
... are able to see User Account Control -- Windows needs your modem.
Verify that Internet Protocol (TCP/IP) is checked. 6. Click OK to the Internet •
Motorola SURFboard • User Guide
10 Open a new browser window and type in www.motorola.com. Connecting to save the TCP/IP settings and exit the TCP/IP Properties window...
User Manual - Page 19
... and click OK to display the LAN or High-Speed Internet
connections window. Select Obtain an IP address automatically and Obtain DNS server address automatically. Verify and/or renew the IP Address if you cannot connect to the Motorola website.
9. Select Properties to the Internet •
Motorola SURFboard • User Guide
11 If restarting does not...
User Manual - Page 20
...test, and view all Event Logs. Status and Basic Settings •
Motorola SURFboard • User Guide
12
Select Backup from the Basic menu. 2.... learn the Software version currently on your network and modem are Connected to perform routine maintenance tasks. Click Backup. 3. Select Backup from...SBG6580 to observe how your computer (or an external storage
device). 6. Click Save.
User Manual - Page 24
... The system reports when you have
successfully connected. Click Basic. 3. Select Push-Button from the SBG6580 GUI
1. The system reports when you ...wireless adapter and the operating system (Windows XP, Mac, etc.,) being added to your network name on the device you have successfully connected. Click Primary Network. 5. Click Basic. 3.
Creating Wi-Fi Networks •
Motorola...
User Manual - Page 27
... WPA
Encryption to AES.
51BTroubleshooting •
Motorola SURFboard • User Guide
19 MODEM PROBLEM
POSSIBLE SOLUTION
Power light is off
• Check that the SBG6580 is properly plugged into the electrical outlet.
• Check that the Ethernet cable is properly connected to verify connectivity. Slow wireless
• On the Wireless Primary Network Page, check whether the...
User Manual - Page 32
...Software programs or documentation. (5) Export the Software or the Product components in connection with the Software, other person, except as permitted under the TRANSFER paragraph....
B
C
Software License & Warranty
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Motorola, Inc. Home & Networks Mobility Solutions Business ("Motorola") 101 Tournament Drive Horsham, PA 19044
Software...
User Manual - Page 34
...of? B
Warranty Information
SURFboard SBG6580 Wi-Fi Cable Modem Gateway
Home & Networks Mobility ("Motorola")
Retail Purchasers: If you...Please contact your cable operator or Internet Service Provider ("Service Provider") from an authorized Motorola reseller. THESE ARE YOUR SOLE... one (1) year from the date of or in connection with this Product. What additional provisions should I be to repair...
Installation Guide - Page 1
... Wi-Fi Cable Modem Gateway User Guide included on the SBG6580 Installation CD or visit:
http://broadband.motorola.com/consumers/support/ Wi-Fi Setup with CD-ROM
5c -
SURFboard® SBG6580
Wi-Fi Cable Modem Gateway
Install Sheet
To connect your devices, choose one option for each type of your computer • Type 192...
Installation Guide - Page 2
... permission of Motorola Mobility, Inc. SURFboard® SBG6580
Wi-Fi Cable Modem Gateway
Troubleshooting
Before calling for technical support, try restarting your cable modem gateway and cable outlet or splitter. For UNIX® or Linux® computers, you need an IP address. The Problem
Power icon is not visible
Cannot connect to Wireless Network...
Similar Questions
No 'internet' Light.
I have no internet light. But I do have a slow internet connection. What's the problem?
I have no internet light. But I do have a slow internet connection. What's the problem?
(Posted by teltech75dsp 8 years ago)
How Connect Wireless Router From At&t 3347-02-1022
(Posted by mikelmat 9 years ago)
How Do I Connect Wirelessly To The Motorola Surfboard Sbg6580 Using The Pairing
button
button
(Posted by kavyTHANI 10 years ago)
How To Connect Wireless Internet To Surfboard Extreme Sbg6580 Windows Xp
(Posted by hojbow 10 years ago)