Motorola SBG6580 Support Question
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Question posted by lonttontont on November 15th, 2013
How To Enable Primary Network Motorola Sbg6580
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Related Motorola SBG6580 Manual Pages
Brochure - Page 1
Count on Motorola's SURFboard DOCSIS®/ EuroDOCSIS 3.0 solutions to help you deliver innovative, ultra-broadband data services and advanced high-bandwidth home networking to your broadband leadership - SURFboard® SBG6580 Series Wi-Fi®Cable Modem Gateway
Strengthen your premium customers.
Brochure - Page 2
... Series Wi-Fi Cable Modem Gateway Motorola's Service Assured DOCSIS 3.0 Solutions enable you to deliver increased bandwidth, enhance security, and cost-effectively deploy data services to share a single ultra-broadband connection, files, and networked peripherals using wired or Wi-Fi connectivity. Designed for seamless mobility, Motorola's SBG6580 is a fully integrated all while maximizing...
Brochure - Page 3
....
With Motorola's SURFboard integrated home networking solutions, service providers can provide seamless interaction among consumer electronics, mobile handsets, and PC devices, enabling high-quality media streaming, and supporting efficient sharing of media within and outside of advanced whole home entertainment services and a consumer's personal media experiences. The SBG6580 is equipped...
Brochure - Page 4
... enable remote device administration for the cable industry.
Service Assurance
Supporting the Wi-Fi home network is helping ease cable operators into Wi-Fi delivery. Motorola's...SBG6580 Series Wi-Fi Cable Modem Gateway More Highlights
Efficient Stylish and space-saving enclosure
Compatible with Motorola's 3D-Reach® Wi-Fi adapters for easy expansion of the home local area network...
Brochure - Page 5
...to its customers reduce their environmental footprint. Motorola has a global commitment to be greener when they use our products. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway We ...portfolio of suspension plastic and reduce box size, thereby reducing waste and transport costs. Motorola's SURFboard modem's packaging is 100% recyclable and is working to identify recycling opportunities...
Brochure - Page 6
...2.0)
QAM
Cable Interface
F-Connector, female 75 Ω
Maximum Channel Rate
Network Interface
Four Gigbit (10/100/1000)
DOCSIS
131.072 Mbps (4 channels...105 to 125 VAC, 60 Hz
mode enabled with one
Outside North America
100 to ...= +17 dBmV, 1280 kHz
EAE, AES, and SSD)
modulation rate
Network Management
SNMP v2 & v3
Pmin = +20 dBmV, 2560 kHz
Provisioning
...
Brochure - Page 7
... later; Windows Vista™, 2000, or
XP or Linux® with DoS protection
and intrusion prevention; OS 9 or higher, Ethernet
connection
UNIX: Ethernet connection
Home Networking: Ethernet
router or Wi-Fi access point
NETWORK
Gateway
DHCP, NAT, VPN tunneling;
SPI
firewall with Ethernet
connection (older versions of ALGs; SURFboard...
Brochure - Page 8
...for details. Contact your service provider, and/or their network settings may require a subscription. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway All features, functionality,... and other product specifications are subject to the services provided through this equipment. Motorola shall not be...
User Manual - Page 3
... Your Modem Configuration Using a Backup Copy 12 Using the DHCP Server Feature 13 Creating Wi-Fi Networks Create a Primary Wireless Network 14 Create a Guest Wireless Network 15 Create a Wi-Fi Network Using the WPS Feature 16 Setting the Parental Control Features Enable Parental Controls ...17 Create Policies to Block or Allow Content 17 Create an Override Password 18...
User Manual - Page 9
... to ensure that you are missing items, please contact Motorola Broadband Technical Support at : 1-877-466-8646. If you have all of the items listed In the Box. Provides basic information for connecting the SBG6580
Contact Information
For technical support or to the network
Contains software license, warranty, and safety information for the...
User Manual - Page 12
...) enabled device and automatically connects it to default settings (custom configurations are removed) and restarts the cable modem
Coaxial cable connector
+12VDC Power connector
Product Overview •
Motorola SURFboard • User Guide
4
DO NOT use the USB port to connect a Mac, UNIX, or Linux computer
Returns modem to the SBG6580 Wi-Fi network. Rear...
User Manual - Page 13
B
3
Installing the Modem
Connecting the SBG6580
This product is connected to a cable outlet.
2. Verify that the coaxial cable...Do not route the USB and/or Ethernet cable(s) outside of the coaxial cable to your WPS-enabled device.
7. Plug the other devices. Installing the Modem •
Motorola SURFboard • User Guide
5 Select the Internet connection type (Ethernet Cable -OR- WPS ...
User Manual - Page 20
...Configuration Using a Backup Copy
1. Click Backup. 3.
Status and Basic Settings •
Motorola SURFboard • User Guide
12
Use the backup copy to quickly restore your custom ...
B
5
Status and Basic Settings
Use the Status and Basic pages of the SBG6580 to observe how your network and modem are Connected to your backup file. 3. Click Restore and then click OK to...
User Manual - Page 22
...:
• Motorola recommends using WPA2-PSK. • The SBG6580 has a default Pre-Shared Key. Create a Primary Wireless Network
1. Disable or select the Automatic Security Configuration (WPS or SES). 6. Enter the name of your Wi-Fi network by entering a PIN or pushing a button. Click Apply. You can quickly add WPS-enabled devices to your wireless network in the Network Name (SSID...
User Manual - Page 23
... using AES, the default setting. 8.
Enable the Guest Network. 5. Use the GUEST NETWORK PRE-SHARED KEY and configure the wireless adapter on
the guest network computer. Enter a new string in to connect.
• Motorola recommends using WPA2-PSK. 7. Click Guest Network. 4. Name your wireless guest network. 6. B
Create a Guest Wireless Network
1. Click Apply. 10. Select the...
User Manual - Page 24
... 2 - Click Basic. 3. A
page displays "Your AP is now waiting for the STA to your Wi-Fi Network. PIN
1. Click Primary Network. 5. Option 3 - Select Restore Wireless Defaults and click Apply. 4. Enter the PIN of three options to add WPS-enabled devices to
connect." 9. Press and hold the WPS pairing button (approximately 7 seconds).
Push-Button method from...
User Manual - Page 27
...Error Conditions to AES.
51BTroubleshooting •
Motorola SURFboard • User Guide
19
Wireless client(s) cannot • Perform the ...enable wireless security.
• On the Wireless Access Control Page, be sure to the SBG6580 and the computer.
• If a device is TKIP.
Call your service provider if you enabled WEP and configured a key on the Wireless Primary Network...
User Manual - Page 32
... OF THE SOFTWARE, YOU INDICATE YOUR ACCEPTANCE OF EACH OF THE TERMS OF THIS LICENSE.
B
C
Software License & Warranty
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Motorola, Inc. Home & Networks Mobility Solutions Business ("Motorola") 101 Tournament Drive Horsham, PA 19044
Software License
IMPORTANT: PLEASE READ THIS SOFTWARE LICENSE ("LICENSE") CAREFULLY BEFORE YOU INSTALL, DOWNLOAD...
User Manual - Page 34
...of the Product will be uninterrupted or error-free. General Information. B
Warranty Information
SURFboard SBG6580 Wi-Fi Cable Modem Gateway
Home & Networks Mobility ("Motorola")
Retail Purchasers: If you purchased this Product directly from Motorola or from an authorized Motorola retail reseller, Motorola warrants to you, the original end user customer, that (A) the Product, excluding Software...
Installation Guide - Page 2
... or service names are trademarks or registered trademarks of Motorola Mobility, Inc. All rights reserved.
575425-001-b 8/10 The Problem
Power icon is not visible
Cannot connect to the network. Check that the Power icon is on the SBG6580 Installation CD to reconnect to Wireless Network
Cannot receive or send data
The Solution
Check that...
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