Motorola SBG6580 Support Question
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Question posted by cmdaro on May 31st, 2014
Where Can I Download A Manual For Motorola Sbg6580
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Related Motorola SBG6580 Manual Pages
Brochure - Page 1
SURFboard® SBG6580 Series Wi-Fi®Cable Modem Gateway
Strengthen your premium customers. Count on Motorola's SURFboard DOCSIS®/ EuroDOCSIS 3.0 solutions to help you deliver innovative, ultra-broadband data services and advanced high-bandwidth home networking to your broadband leadership -
Brochure - Page 2
Designed for seamless mobility, Motorola's SBG6580 is a fully integrated all while maximizing current infrastructure investment and lowering capital spending.
all -in a sleek, stylish package for deployment of new high-value services such as high-bandwidth home networking. The SBG6580's highspeed services enable operators to:
• Protect their installed base of their customers. Its...
Brochure - Page 3
... 802.11n at 5 GHz to easily wirelessly network all of their 802.11 b/g/n equipped devices. Switched radio operation enables the SBG6580 to work with a nextgeneration 802.11n ...Wi-Fi access point.
802.11n: 802.11n, the most current superset of advanced whole home entertainment services and a consumer's personal media experiences.
With Motorola...
Brochure - Page 4
... consumers peace of the art Wi-Fi network security.
Provider Benefits Flexible pricing options
Greater pricing flexibility resulting from hacker attacks. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
In addition, Motorola's fieldproven NBBS Device Management Platform provides the MSO with a number of security features to improve accuracy, efficiency, and customer satisfaction...
Brochure - Page 5
...lower their energy consumption, thereby helping them grow their eco-conscious customer base. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Finally, all new SURFboard CPE use of the...part of suspension plastic and reduce box size, thereby reducing waste and transport costs.
Motorola's SURFboard portfolio of Conduct regulations. The CPE are lead-free and RoHS compliant. We...
Brochure - Page 8
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Plug-and-play
Simple to set up and easy to... it in and go.
1 Certain features may not be liable for details. Additionally, certain features may limit the feature's functionality. Motorola shall not be activated by your service provider for , and expressly disclaims, any direct or indirect liabilities, damages, losses, claims,...
User Manual - Page 3
...-Fi Protected Security Feature (WPS 4 Rear Panel...4 Installing the Modem Connecting the SBG6580 ...5
Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting to the Parental Controls ...Server Feature 13 Creating Wi-Fi Networks Create a Primary Wireless Network 14 Create a Guest Wireless Network 15 Create a Wi-Fi Network Using the WPS ...8226;
Motorola SURFboard • User Guide
iii
User Manual - Page 9
...-8646.
You will need the information located on the modem's Media Access Control (MAC) label. Introduction •
Motorola SURFboard • User Guide
1
Motorola Broadband Technical Support is located on the bottom of a Motorola SURFboard® SBG6580 Wi-Fi Cable Modem Gateway.
Before installing your purchase of the modem and contains the MAC address, serial...
User Manual - Page 10
System Requirements
The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux®
B
Introduction •
Motorola SURFboard • User Guide
2
User Manual - Page 12
...
Product Overview •
Motorola SURFboard • User Guide
4 DO NOT use the USB port to connect a Mac, UNIX, or Linux computer
Returns modem to the SBG6580 Wi-Fi network. This...RECEIVE and SEND features. PORT 1
DESCRIPTION
Connected LED • Green LED is not included on all SBG6580 models.
Rear Panel
Note: The USB port is ON - Indicates a data connection is made
2 ...
User Manual - Page 13
...devices. Wi-Fi set up with CD-ROM -OR-
Installing the Modem •
Motorola SURFboard • User Guide
5 Verify that the coaxial cable is for indoor use ...safety hazard and damage the product.
1. WPS Pairing button).
6. B
3
Installing the Modem
Connecting the SBG6580
This product is connected to a cable outlet.
2. Exposure of the building. Insert the Ethernet cord from...
User Manual - Page 20
...safe location. B
5
Status and Basic Settings
Use the Status and Basic pages of the SBG6580 to observe how your network and modem are Connected to your network(s), run a basic Diagnostic... settings after resetting the modem to the factory settings.
1. Status and Basic Settings •
Motorola SURFboard • User Guide
12
Click Save. 5. Use the backup copy to quickly restore your...
User Manual - Page 22
...Access version 2 with Pre-Shared Key
Notes:
• Motorola recommends using WPA2-PSK. • The SBG6580 has a default Pre-Shared Key. Enter the name of ...wireless network in the Network Name (SSID) field. 7. Select the WPA/WPA2 Encryption type. 10.
Click Wireless. 3. User must configure the system manually WPS (WiFi Protected) - Click Apply. B
6
Creating Wi-Fi Networks
The SBG6580...
User Manual - Page 24
... of configuring the device for the STA to your wireless network on the device to connect. Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
16 Option 1 - ...SBG6580 GUI
1. Wait for the web page to display "Your AP is now waiting for the STA to select either PIN or Push Button method. Select the correct SSID on the device being used.
Select Restore Wireless...
User Manual - Page 27
...WEP and configured a key on the SBG6580, be sure
each affected wireless client has the identical WEP key.
Slow wireless
• On the Wireless Primary Network Page, check whether the ...listed here do not solve your problem, contact your wireless clients support AES, change the WPA
Encryption to AES.
51BTroubleshooting •
Motorola SURFboard • User Guide
19
You may have ...
User Manual - Page 28
... not properly
The SBG6580 is unplugged
plugged into the power outlet
FLASHING Downstream receive channel The downstream channel is lost cannot be acquired
FLASHING Upstream send channel cannot The upstream channel is lost be acquired
FLASHING IP registration is unsuccessful The IP registration is lost
51BTroubleshooting •
Motorola SURFboard • User Guide...
User Manual - Page 32
B
C
Software License & Warranty
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Motorola, Inc. BY USING THE CABLE DATA PRODUCT AND/OR INSTALLING, DOWNLOADING OR USING ANY OF THE SOFTWARE, YOU INDICATE YOUR ACCEPTANCE OF EACH OF THE TERMS OF THIS LICENSE. The Software includes associated media, any printed ...
User Manual - Page 34
... wear and tear under this Limited Warranty for the exclusion of ? B
Warranty Information
SURFboard SBG6580 Wi-Fi Cable Modem Gateway
Home & Networks Mobility ("Motorola")
Retail Purchasers: If you purchased this Product directly from Motorola or from an authorized Motorola retail reseller, Motorola warrants to you, the original end user customer, that (A) the Product, excluding Software...
Installation Guide - Page 1
... Wi-Fi Cable Modem Gateway User Guide included on the SBG6580 Installation CD or visit:
http://broadband.motorola.com/consumers/support/ Direct Ethernet Connection
5b - SURFboard® SBG6580
Wi-Fi Cable Modem Gateway
Install Sheet
To connect your SBG6580. Wi-Fi Setup using WPS Pairing
Note: The PASSCODE, used for the CD-ROM installation...
Installation Guide - Page 2
...
Troubleshooting
Before calling for technical support, try restarting your cable modem gateway by a light switch. First, check if Wireless icon is a registered trademark of Motorola Trademark Holdings, LLC. Check that the Ethernet cable is visible on the SBG6580 Installation CD for more information. The Problem
Power icon is not visible
Cannot connect to...
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