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Motorola SBG6580 Support Question

Motorola SBG6580 Support Question

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Question posted by bizhjt on August 27th, 2014

How To Change Router Channel Motorola 6580

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Answer #1: Posted by MotoAgents on October 8th, 2014 11:25 AM
MotoAgents

Member since:
June 27th, 2014

Points: 554,130
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Hi bizhjt

In this case please contact the Solutions department so they can assist you with this.

Regards

Marge

Motorola Mobility


MotoAgents

Related Motorola SBG6580 Manual Pages

Brochure - Page 1

Count on Motorola's SURFboard DOCSIS®/ EuroDOCSIS 3.0 solutions to help you deliver innovative, ultra-broadband data services and advanced high-bandwidth home networking to your broadband leadership - SURFboard® SBG6580 Series Wi-Fi®Cable Modem Gateway Strengthen your premium customers.
Brochure - Page 2

... 3.0, the SBG6580 enables channel bonding of up to a 1 GHz downstream input allowing operators to increase the frequency spectrum for the sophisticated consumer. Designed for stand-alone routers, hubs, and access points. The SBG6580's highspeed services enable operators to their home or business network. The SBG6580 eliminates the need for seamless mobility, Motorola's SBG6580 is...
Brochure - Page 3

... Dual Radio Operation: The SBG6580 is a compelling networking option for operators and consumers. With Motorola's SURFboard integrated home networking ... Ready DOCSIS/EuroDOCSIS 3.0 certified Channel bonding of up to 8 downstream and 4 upstream channels increasing data rates of well...SBG6580 to work with radio technology that offers 802.11 b/g at 2.4 GHz and 802.11n at 5 GHz to easily wirelessly...
Brochure - Page 4

... ◦◦ Push button configuration for WPS compliant clients User-friendly Installation Motorola's integrated SURFboard solutions include stateful firewall protection and state of consumer devices, home...secure WPA (Wi-Fi Protected Access) - SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway They are also shipped with a CD-ROM including Motorola's easy-to -use Wi-Fi installation wizard ...
Brochure - Page 5

...their eco-conscious customer base. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Motorola's SURFboard portfolio of suspension plastic and reduce box size, thereby reducing waste and transport costs. Motorola is working to make it easier for... our nextgeneration SURFboard portfolio of the solution to climate change, and has worked for our customers to identify recycling opportunities.
Brochure - Page 6

... = +17 dBmV, 1280 kHz Modulation 64 or 256 QAM modulation rate Downstream Channel Capture Two independent 32 MHz Pmin = +20 dBmV, 2560 kHz wideband tuners modulation...dBmV, 5120 kHz modulation rate Output Impedance 75 Ω (nominal) SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Specifications GENERAL SPECIFICATIONS UPSTREAM DOCSIS/EuroDOCSIS 3.0 certified...
Brochure - Page 7

...connection Home Networking: Ethernet router or Wi-Fi access point NETWORK Gateway DHCP, NAT, VPN tunneling; UPnP IGD 1.0; SURFboard SBG6580 Series Wi-Fi Cable ...19 dBm +1/-1.5 dB at all rates in all channels IEEE 802.11g 16 dBm +1/-1 dB at 54 Mbps in all channels Receiver Sensitivity > -90 dBm at 11 Mbps... to change without notice or obligation.
Brochure - Page 8

...service provider, and/or their network settings may limit the feature's functionality. Motorola shall not be activated by your service provider for , and expressly disclaims... features may not be liable for details. Plug-and-play Simple to set up and easy to change without notice or obligation. All features, functionality, and other product specifications are subject to use-just ...
User Manual - Page 3

......4 Installing the Modem Connecting the SBG6580 ...5 Wall Mounting the Modem...6 ...Wireless Network 15 Create a Wi-Fi Network Using the WPS Feature 16 Setting the Parental Control Features Enable Parental Controls ...17 Create Policies to Block or Allow Content 17 Create an Override Password 18 Add Users to the Internet PROTECT YOUR NETWORK - CHANGE...Motorola SURFboard • User Guide iii
User Manual - Page 7

... 20 cm (8 inches). The device is not accessible by the Wireless Ethernet Compatibility Alliance (WECA). This Class B digital apparatus complies with IC radiation exposure limits set forth for harmful interference to co-channel mobile satellite systems, use only. Safety and Regulatory Information • Motorola SURFboard • User Guide vii In Canada, RLAN devices...
User Manual - Page 9

... modem and contains the MAC address, serial number, SSID, WPA-PSK, and Passcode (for connecting the SBG6580 Contact Information For technical support or to learn more about Motorola products, visit the Motorola support website at http://broadband.motorola.com/consumers/support. In the Box ITEM Power Supply DESCRIPTION Provides power via an AC electrical...
User Manual - Page 10

System Requirements The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux® B Introduction • Motorola SURFboard • User Guide 2
User Manual - Page 12

Indicates a data connection is not included on all SBG6580 models. To increase the bandwidth available for receiving and transmitting data, your service provider may implement bonded channels for Ethernet connectivity unless specified. Rear Panel Note: The USB port is made ... cable connector +12VDC Power connector Product Overview • Motorola SURFboard • User Guide 4
User Manual - Page 20

...Click Backup. 3. Click Save. Status and Basic Settings • Motorola SURFboard • User Guide 12 Click OK when prompted. 4. Save... and Basic Settings Use the Status and Basic pages of the SBG6580 to observe how your network and modem are Connected to your ... Copy of Your Modem Settings After you can use it to change passwords, you complete configuring your modem, save a copy of ...
User Manual - Page 22

...Motorola recommends that you , and a guest network for you change the PreShared Key setting. 9. Log on to your wireless network in the Network Name (SSID) field. 7. Use the default key to configure a wireless adapter. Click Wireless... version 2 with Pre-Shared Key Notes: • Motorola recommends using WPA2-PSK. • The SBG6580 has a default Pre-Shared Key. Select the WPA/WPA2 Encryption ...
User Manual - Page 24

...from the SBG6580 GUI 1. Option 2 - WPS Pairing Button 1. Push the WPS button on the wireless adapter and the operating system (Windows XP, Mac, etc.,) being added to your wireless network on...button (approximately 7 seconds). Creating Wi-Fi Networks • Motorola SURFboard • User Guide 16 Select Restore Wireless Defaults and click Apply. 4. Enter the PIN of the ...
User Manual - Page 27

... Panel Icons and Error Conditions to AES. 51BTroubleshooting • Motorola SURFboard • User Guide 19 If this does not solve the problem, check whether the wireless client supports WPA. • If you enabled WEP and configured a key on the SBG6580, be sure each affected wireless client has the identical WEP key. MODEM PROBLEM POSSIBLE...
User Manual - Page 28

... NORMAL OPERATION: OFF SBG6580 is not properly The SBG6580 is unplugged plugged into the power outlet FLASHING Downstream receive channel The downstream channel is lost cannot be acquired FLASHING Upstream send channel cannot The upstream channel is lost be acquired FLASHING IP registration is unsuccessful The IP registration is lost 51BTroubleshooting • Motorola SURFboard •...
User Manual - Page 31

...at all rates in all channels IEEE 802.11g 16 dBm +1/-1 dB at 54 Mbps in all channels Receiver Sensitivity: > -...higher, Ethernet connection UNIX: Ethernet connection Home Networking: Ethernet router or Wi-Fi access point NETWORK Gateway DHCP, NAT,..., packet, and URL keyword filtering; Product Specifications • Motorola SURFboard • User Guide 23 B UPSTREAM (CONTINUED) Frequency Range...
Installation Guide - Page 2

...SBG6580 Installation CD to reconnect to open the User Guide. MOTOROLA and the Stylized M Logo are the property of Motorola Trademark Holdings, LLC. All rights reserved. 575425-001-b 8/10 SURFboard® SBG6580... in the User Guide for more information. First, check if Wireless icon is visible on the SBG6580 Installation CD for technical support, try restarting your service provider if...

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