Motorola SBG6580 Support Question
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Question posted by stbra on April 5th, 2014
How To Access Motorola Sbg6580 Qos
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Related Motorola SBG6580 Manual Pages
Brochure - Page 1
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Count on Motorola's SURFboard DOCSIS®/ EuroDOCSIS 3.0 solutions to help you deliver innovative, ultra-broadband data services and advanced high-bandwidth home networking to your broadband leadership - SURFboard® SBG6580 Series Wi-Fi®Cable Modem Gateway
Strengthen your premium customers.
Brochure - Page 2
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...alone routers, hubs, and access points. The SBG6580's highspeed services enable operators to:
• Protect their installed base of premium high-speed data customers.
• Deliver high-bandwidth, multimedia services to residential customers.
• Deliver competitive, high-capacity commercial services to offer their home or business network. Motorola's Service Assured DOCSIS 3.0 Solutions...
Brochure - Page 3
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...SBG6580 is to eliminate wires altogether. enabling users to easily wirelessly network all of the widely used Wi-Fi standard utilized by consumers in the home is equipped with Windows®, Macintosh®, and Unix® computers
Support for multicast IP services
Wi-Fi Access...Integrated 802.11n Wi-Fi access point, 2 x 2 antenna array. With Motorola's SURFboard integrated home networking...
Brochure - Page 4
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... addition, Motorola's fieldproven NBBS Device Management Platform provides the MSO with low operational and support costs for the MSO. Motorola's NBBS platform is finished, a secure WPA (Wi-Fi Protected Access) -
...art Wi-Fi network security. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
As the leading worldwide provider of DOCSIS products, Motorola is a new challenge for the ...
Brochure - Page 5
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... their environmental impact, while offering compelling products to help them reduce their environmental footprint. Motorola's SURFboard modem's packaging is 100% recyclable and is marked with standard recycling codes to make products with a reduced environmental impact.
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway We approach this in several ways: improving the environmental...
Brochure - Page 7
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.../g/n Wi-Fi, WDS
bridging, 802.11e WMM
admission control, QoS
Power Management
802.11e WMM power save/U-
APSD (Unscheduled-Automatic
...; with this cable modem)
Macintosh: Power PC or later;
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Specifications
UPSTREAM (CONTINUED)
Frequency Range
...access point
NETWORK
Gateway
DHCP, NAT, VPN tunneling;
Brochure - Page 8
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SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Contact your service provider, and/or their network settings may require a subscription. Additionally, certain features may limit the feature's functionality. Motorola shall not be activated by your service provider for , and expressly disclaims, any direct or indirect liabilities, damages, losses, claims, demands, actions, causes of...
User Manual - Page 3
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...the DHCP Server Feature 13 Creating Wi-Fi Networks Create a Primary Wireless Network 14 Create a Guest Wireless Network 15 Create a Wi-Fi Network Using the WPS Feature 16 ...Panel...3
About Wi-Fi Protected Security Feature (WPS 4 Rear Panel...4 Installing the Modem Connecting the SBG6580 ...5
Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting to the Internet PROTECT YOUR NETWORK -...
User Manual - Page 9
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... Wizard, software license agreement, multi-language SBG6580 User Guides, and USB drivers (for connecting the SBG6580
Contact Information
For technical support or to ensure that you are missing items, please contact Motorola Broadband Technical Support at 1-877-466-8646. Motorola Broadband Technical Support is located on the modem's Media Access Control (MAC) label. The MAC...
User Manual - Page 10
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System Requirements
The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux®
B
Introduction •
Motorola SURFboard • User Guide
2
User Manual - Page 12
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... the SBG6580 Wi-Fi network. B
About Wi-Fi Protected Security Feature (WPS)
The WPS Pairing button activates any Wi-Fi Protected Security (WPS) enabled device and automatically connects it to default settings (custom configurations are removed) and restarts the cable modem
Coaxial cable connector
+12VDC Power connector
Product Overview •
Motorola SURFboard...
User Manual - Page 13
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... the building. Select the Internet connection type (Ethernet Cable -OR-
Installing the Modem •
Motorola SURFboard • User Guide
5 B
3
Installing the Modem
Connecting the SBG6580
This product is connected to a cable outlet.
2. Hand-tighten the connectors to access the Wi-Fi wizard -OR- Plug the other devices. Verify that the coaxial cable is...
User Manual - Page 20
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... after resetting the modem to reboot the modem. Click Save. 5.
Status and Basic Settings •
Motorola SURFboard • User Guide
12
Select Backup from the Basic menu. 2. Click Backup. 3. Select...file. 3.
B
5
Status and Basic Settings
Use the Status and Basic pages of the SBG6580 to observe how your network and modem are Connected to your network(s), run a basic Diagnostic ...
User Manual - Page 22
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... encryption type
WPA2-PSK Wi-Fi Protected Access version 2 with Pre-Shared Key
Notes:
• Motorola recommends using WPA2-PSK. • The SBG6580 has a default Pre-Shared Key. Disable or select the Automatic Security Configuration (WPS or SES). 6. You can quickly add WPS-enabled devices to your wireless network in the Network Name (SSID...
User Manual - Page 24
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... Security Configuration pull-down . 6. Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
16 Select your network name on the wireless adapter and the operating system (Windows XP, Mac, etc.,) being added to your Wi-Fi Network. Click Wireless. 2. Select WPS from the SBG6580 GUI
1. Click Basic. 3. Note: The method of configuring the...
User Manual - Page 27
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...to re-enable wireless security.
• On the Wireless Access Control Page, be sure the MAC address for your wireless clients support AES, change the WPA
Encryption to the SBG6580 and the computer... Check that the SBG6580 is properly plugged into the electrical outlet.
• Check that the Ethernet cable is properly connected to AES.
51BTroubleshooting •
Motorola SURFboard • ...
User Manual - Page 28
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... not properly
The SBG6580 is unplugged
plugged into the power outlet
FLASHING Downstream receive channel The downstream channel is lost cannot be acquired
FLASHING Upstream send channel cannot The upstream channel is lost be acquired
FLASHING IP registration is unsuccessful The IP registration is lost
51BTroubleshooting •
Motorola SURFboard • User Guide...
User Manual - Page 32
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...whatever form. TERMINATE this License.
B
C
Software License & Warranty
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Motorola, Inc. You may be displayed, any copyright notices or startup message ....
UPON ACCEPTANCE, THIS LICENSE WILL BE A LEGALLY BINDING AGREEMENT BETWEEN YOU AND MOTOROLA. Motorola and its 3rd party licensors retain the ownership of such Software. IF YOU DO...
User Manual - Page 34
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... will perform substantially as described in its installation and use. B
Warranty Information
SURFboard SBG6580 Wi-Fi Cable Modem Gateway
Home & Networks Mobility ("Motorola")
Retail Purchasers: If you purchased this Product directly from Motorola or from an authorized Motorola retail reseller, Motorola warrants to you, the original end user customer, that (A) the Product, excluding Software...
Installation Guide - Page 2
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...section in the User Guide on the front panel.
SURFboard is on the SBG6580 Installation CD to reconnect to Wireless Network
Cannot receive or send data
The Solution
Check that your cable modem... other product or service names are trademarks or registered trademarks of the publisher.
© Motorola Mobility, Inc. 2010. Check that the Power icon is properly connected to your service...