Motorola SB6121 Support Question
Motorola SB6121 Support Question
Find answers below for this question about Motorola SB6121.Need a Motorola SB6121 manual? We have 2 online manuals for this item!
Question posted by andng on October 18th, 2013
How To Portforward Motorola Sb6121
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Related Motorola SB6121 Manual Pages
Installation Guide - Page 3
... Information Introduction In the Box ...1 Contact Information ...1 System Requirements...1 Product Overview Front Panel...3 Rear Panel...4 MAC Label ...5 Installing the Modem Connecting the SB6121...6
Using the Energy Conservation Switch 7 Wall Mounting the Modem ...7
Wall Mounting Template...8 Connecting to the Internet Checking for an Internet Connection 10 Configuring TCP/IP for Windows 7 10...
Installation Guide - Page 4
... of the blades exposed.
• Place this device on a stable surface.
• Avoid damaging the cable modem with national wiring codes and conform to persons, including the following:
• Read all safety precautions. SB6121 Cable Modem • Installation Guide
iv
Uncontrolled Document B
i Safety and Regulatory Information
IMPORTANT SAFETY INSTRUCTIONS
Read This Before You...
Installation Guide - Page 5
... accept any servicing other objects. Use of the product with a clean, dry cloth. SB6121 Cable Modem • Installation Guide
v
Uncontrolled Document Do not spray cleaners directly on recycling.
SAVE ...that the coaxial cable shield shall be used in a residential environment. Please visit www.motorola.com/recycle for a Class B digital device, pursuant to part 15 of the FCC...
Installation Guide - Page 6
... Industry Canada Rules. CAUTION: To reduce the potential for an uncontrolled environment. This equipment should be installed and operated with RSS-210 of the device. SB6121 Cable Modem • Installation Guide
vi
Uncontrolled Document IC Radiation Exposure Statement
IMPORTANT NOTE: This equipment complies with the FCC RF exposure compliance requirements, the separation...
Installation Guide - Page 7
... the following items are included in your service provider, some of the included items may be different.
B
1
Introduction
The Motorola® SURFboard® SB6121 DOCSIS® 3.0 Cable Modem provides high-speed Internet access to the Internet. You can use your high-speed cable modem to directly connect one computer in the box with the...
Installation Guide - Page 9
...: Non-bonded upstream channel is connected Blue*: High-speed Internet connection with bonded upstream channels
Green: Startup process completed
Product Overview • Front Panel
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
3
Uncontrolled Document icon does not flash
ON Green: Power is properly connected
Scanning for a downstream (receive) channel connection
Scanning for...
Installation Guide - Page 10
...
Blue*: High-speed Gigabit Ethernet (1000Base-T) connection from the SB6121 to your PC
Powers on and off the cable modem
Note: The Energy Conservation switch may implement bonded channels for... connections. Rear Panel
1 2
3
Product Overview • Rear Panel
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
4
Uncontrolled Document
The LINK icon turns blue when a high-speed...
Installation Guide - Page 11
... or switch using an RJ-45 cable
2
Coaxial cable connector
3
+12VDC Power connector
B
MAC Label
The SB6121 Media Access Control (MAC) label is a unique, 48-bit value that identifies each Ethernet network device. To ... which is located on the bottom of the modem. Product Overview • MAC Label
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
5
Uncontrolled Document
Installation Guide - Page 12
.... 4. Make sure the coaxial cable is for indoor use only.
B
3
Installing the Modem
Connecting the SB6121
This product is connected to a cable outlet or splitter. 2. Exposure of the building. Installing the Modem • Connecting the SB6121
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
6
Uncontrolled Document Hand-tighten the connectors to avoid damaging them. 3.
Installation Guide - Page 13
... or vertically.
• Make sure you mount the unit on drywall). Note: If possible, mount the modem to mount the cable modem.
Installing the Modem • Wall Mounting the Modem
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
7
Uncontrolled Document Use anchor bolts if necessary (for installing a network interface unit/network interface device (NIU/NID).
•...
Installation Guide - Page 14
... head thickness 9.0 mm (0.35") maximum screw head diameter 2.5 mm (0.10") minimum screw head to wall spacing
3. After mounting the cable modem, reconnect the coaxial and Ethernet cable. 4. Installing the Modem • Wall Mounting the Modem
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
8
Uncontrolled Document Position and secure the wall mounting template on the cable...
Installation Guide - Page 16
.... 8. Connecting to the Internet • Checking for your operating system. If the Motorola website appears, you are now ready to connect your network interface. 6. Select Internet Protocol...motorola.com in the Address bar. For more information, see the Motorola website, you do not see the Configuring TCP/IP section for an Internet Connection
SB6121 DOCSIS 3.0® Cable Modem...
Installation Guide - Page 24
... INSTALLING, DOWNLOADING OR USING ANY OF THE SOFTWARE, YOU INDICATE YOUR ACCEPTANCE OF EACH OF THE TERMS OF THIS LICENSE.
B
B
Software License & Warranty
SURFboard SB6121 DOCSIS 3.0 Cable Modem
Motorola, Inc.
If you transfer the Software, you must at the same time transfer the Product and all copies of the Software (if applicable) to...
Installation Guide - Page 25
... THIS PRODUCT DIRECTLY TO YOU, THE END USER. Because it addresses are governed by such laws and treaty provisions.
Warranty Information
SURFboard SB6121 DOCSIS 3.0 Cable Modem
Home & Networks Mobility ("Motorola")
What is Motorola, Inc., Home & Networks Mobility Solutions Business, 101 Tournament Drive, Horsham, PA 19044. Please contact your rights regarding any Product subjected to...
Installation Guide - Page 26
...ALL WARRANTIES ARE VOID IF THE PRODUCT IS OPENED, ALTERED, AND/OR DAMAGED. Motorola's warranty is governed by the laws of the Commonwealth of Pennsylvania, excluding its conflict.... IN NO CASE SHALL MOTOROLA'S LIABILITY EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT. Software License & Warranty • Warranty Information
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
20...
Quick Reference Guide - Page 1
..." together to assist all Technical Operations employees with the proper steps of installing, configuring, and troubleshooting the Motorola SB6121 modem.
IPv6 greatly expands the number of DOCSIS, but most notably, channel bonding. Motorola's DOCSIS 3.0 modems support DOCSIS 1.x, 2.0, and new 3.0 features. Channel bonding enables multiple downstream and upstream channels to be used by...
Quick Reference Guide - Page 2
... monitors or 2.4GHz cordless phones. CSG Field SERIAL NUMBER
Motorola SB6121 modem HFC MAC ID
Additional Warehouse Information CSG Equipment Type: M1 CSG Equipment Model: SB6121 CSG Equipment Mode: 0 Installation Procedure Connect one end of the modem. Connect an active coax cable. Do not set the modem in order for the gateway to operate. Quick Reference...
Quick Reference Guide - Page 3
... Power Powers on and off the cable modem During normal operation, the POWER, RECEIVE, SEND, and ONLINE lights are ON.
Quick Reference Guide: Motorola SB6121
Front Panel Display
The front panel LEDs ...connected with bonded
channels
4 ONLINE Internet connection Scanning for how and what the modem is performing. Key Light
Off
Flashing
1 POWER Power is transferring data. Technical Operations ...
Quick Reference Guide - Page 4
Power On Self Test (POST). C. Downstream and upstream acquired. To restart the Motorola SB6121:
1. Observer the LED light up steps are acceptable, most issues can be corrected by restarting the cable modem. Turns off during normal operation: The downstream channel was unsuccessful. Technical Operations Academy
Page 4 of steps when first connected to visually determine...
Quick Reference Guide - Page 5
Quick Reference Guide: Motorola SB6121
Troubleshooting Tips Release and Renew the IP address on computer if its unable to access the internet or the modem's setup page Reboot the computer Disable the proxy settings in the computer's web browser, and temporarily disable any firewall software during the setup ...
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