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Motorola MA361 Support Question

Motorola MA361 Support Question

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Question posted by wandrewsen on September 5th, 2011

Cannot Make Outgoing Calls

My MA361sys phone cannot make outgoing calls. The dial tone persists even though tones indicate that the dialing is taking place. Instead of hearing a ringing tone, it is just the dial tone; after 15 or so seconds an operator's recorded voice says, "If you'd like to make a call...."

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Related Motorola MA361 Manual Pages

User Manual - Page 1

MA360 Series Cordless Phone Start Here>
User Manual - Page 3

Press chan. Press the button for the action you want to perform: Ñ Erase message. \ Review message. ] Play or stop playing message. ^ Skip message. _ Turn the answering machine on or off . 2. MA360 Series Cordless Phone Quick Reference To check your messages from the handset: 1. The phone plays a voice menu. 3. Make sure the handset is off . } Repeat the voice menu.
User Manual - Page 5

... (up) Mute or unmute microphone, delete phone numbers Redial last called number Chan: Use if you hear interference or static View caller ID Talk: Make or answer a call, hang up Scroll Earphone jack Mem: Store phone number in memory 6 Flash: Use for call lmn waiting and 3-way calling Place call on hold 1 Experience the freedom of your Motorola MA360 Series cordless phone.
User Manual - Page 6

... should your product on your new Motorola product. Registering helps us facilitate warranty service, and permits us to : www.motorola.com/cordless Congratulations on -line, visit: www.motorola.com/warranty/cordless. 2 To register your Motorola product require an update or other service. Registration is an important step toward enjoying your purchase of...
User Manual - Page 8

... Safety Instructions 15 Handset 36 Getting Started 20 Storing a Number into Installing the Belt Clip........... 21 Memory 37 Battery Safety Instructions ... 22 Storing a Caller ID Number Charging the Battery 23 into Memory 38 Installing the MA360 Series Dialing a Number from Cordless Phone on a Desk .. 26 Memory 39 Installing the MA360 Series Storing and Calling Cordless Phone On...
User Manual - Page 9

... Recording a Voice Memo ......46 Records 41 Checking Messages from Dialing a Number from the Handset 47 Caller ID 41 Checking Messages from Deleting Caller ID Records... 42 Another Phone 48 Basic Functions: Answering Screening Messages 49 Machine 43 Erasing Messages 49 Recording an Outgoing Troubleshooting 50 Announcement 44 Warranty 54 Setting the Day and...
User Manual - Page 12

... of 0.3). If you have questions about what will disable alarm equipment, consult your alarm equipment. Note: Connection to party line service is a REN of this cordless phone does not disable your telephone company or a qualified installer. 8 Contact the state public utility commission, public service commission or corporation commission for information. FCC and...
User Manual - Page 13

.../RJ11W or RJ14C/RJ14W). ➋ Rights of such temporary 9 FCC and Interference Note: Notice must be required. Note: The FCC requires that you connect your cordless telephone to the telephone company upon permanent disconnection of your telephone from your line which may harm the telephone network, the telephone company shall, where...
User Manual - Page 19

Ensure that it will not be walked on a heating register or over a radiator. Place the power cord so that proper ventilation is provided at the installation site. ➋ Do not use ... on the power cord. Safety Instructions Important Safety Instructions Follow these safety precautions when using your cordless phone to reduce the risk of the phone unblocked. Do not set the phone on . 15
User Manual - Page 20

... cords. ➒ Avoid using during an electrical storm. If service or repair work is required, contact the Motorola address found in the back of this cordless phone to protect the equipment. ➓ Do not use liquid cleaners or aerosol cleaners. Use a surge protector to report a gas leak, especially if you are in...
User Manual - Page 21

... or base until after you have unplugged the power and phone from an outlet if: • The power cord or plug is damaged or frayed. • Liquid has been spilled into the product. • The product has been exposed to rain or water. Safety Instructions Unplug this cordless phone immediately from the wall.
User Manual - Page 22

This product may fall, causing serious damage to your home, consult with your dealer or local power company. ➎ Do not place this phone using only the power source that is indicated on an unstable cart, stand or table. If you are unsure of the power supply to the product. 18 Safety Instructions Installation...
User Manual - Page 23

..., microwave oven, or VCR. 19 Using other controls may damage the unit. ➒ Because cordless phones operate on electricity, you should have at least one phone in your home goes out. ➓ To avoid interference to nearby appliances, do not place the base of other power supplies may result in your home that isn...
User Manual - Page 24

Getting Started Getting Started Before you can make or answer calls, you through the installation and set up process. 20 The next few pages walk you need to install and set -up your cordless phone.
User Manual - Page 30

Getting Started Installing the MA360 Series Cordless Phone on a Desk 26
User Manual - Page 31

Do not unfold the cord. ➋ Untuck both ends of the cord. ➌ Hold the folded cord at the center and insert it into the back of the bracket. 27 Getting Started Installing the MA360 Series Cordless Phone On a Wall ➊ Remove the twist-tie from the phone cord.
User Manual - Page 39

... (up) or off (down) Mute or unmute microphone, delete phone numbers Redial last called number Chan: Use if you hear interference or static View caller ID records Talk: Make or answer a call, hang up Scroll Earphone jack Mem: Store phone number in memory 6 Flash: Use for call lmn waiting and 3-way calling Place call on hold 35 How to Use
User Manual - Page 43

... the memory location of numbers. Tip: You can use memory numbers to simplify calling card calls and other calls that require multiple strings of the phone number you want to call in location 3, you would press the following keys to call . How to Use Dialing a Number from Memory ➊ Press â. ➋ Press mem. ➌ Press the...
User Manual - Page 44

...Only do this, if necessary, in off-peak hours such as 911) into memory or making a test call to an emergency number stored in memory, remain on the line and briefly explain to the dispatcher the reason... for the call. is displayed, press mute to delete the entry or ™ to delete. ➌ Press mute....
User Manual - Page 45

... one of these messages: • NEW: You received a new call that has not been reviewed. • REPT: You received a call that you want to dial. ➌ To change from Caller ID ➊ Turn the phone off. ➋ Using ò and ú, scroll to 10-digit dialing or long distance format, press the frmt key until...

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