Motorola H19txt Support Question
Motorola H19txt Support Question
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Question posted by Gmattocks on May 21st, 2014
Won't Charge Or Turn Off
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Current Answers
Answer #1: Posted by waelsaidani1 on May 22nd, 2014 6:22 AM
waelsaidani1
Member since:
May 12th, 2013 Points: 19,501,797
Member since:
May 12th, 2013 Points: 19,501,797
Hello try to put of the off by removing the battery, insert afterwards and start the phone. If the problem continues try a factory reset by:
- Close the Boom.
- Press and hold the Call button and open the boom while holding the call button.
- Follow the voice prompts to reset to factory default
Answer #2: Posted by motohelper on May 22nd, 2014 1:59 PM
motohelper
Member since:
June 11th, 2013 Points: 451,600
Member since:
June 11th, 2013 Points: 451,600
Hi,
Sorry to hear that. Try to reset the headset to factory settings.
- Close the Boom.
- Press and hold the Call button and open the boom while holding the call button.
- Follow the voice prompts to reset to factory default
Have you tried a different charger or a different outlet? Is the charger working when you use it with another device? This is just to isolate the issue
You can contact our support organization.They should quickly offer you a replacement if the device is still in warranty. Motorola offers a standard one year warranty on your device, barring liquid or physical damage from the date of your purchase.
Here's how to contact us https://motorola-global-portal.custhelp.com/app/mcp/service/
Hope this helps.
https://forums.motorola.com/pages/home
Related Motorola H19txt Manual Pages
H19txt Getting Started Guide - Page 2
Go ahead, check it out
here's what you can do
Your Motorola H19txt Bluetooth® headset. Check it out: At a glance 2 Connect & go 3 Comfort 6 Basics 8 Advanced 10 Want more 15 Safety, Regulatory & Legal... guide. Three distinct wear styles for voice controlled calls and text messages.
And take handsfree to turn on Google Play™) for all-day comfort. EN
Check it out 1
H19txt Getting Started Guide - Page 3
...
Mic
Red - low charge
Yellow - Any attempt to change volume. At a glance
the important bits, quick and easy
Connections Phone Tablet Computer
Calls Music
Charge (MicroUSB) Note: Fully charge before
use. It should only be removed by a recycling facility.
high charge
Note: Your battery is designed to last the life of your headset.
2 At a glance...
H19txt Getting Started Guide - Page 4
Connect & go 3
On
2 Turn headset on . Voice prompt: "Welcome to MotorolaH19txt" "ready to pair"
Follow the voice prompts.
3 Enter passcode.
4 Complete. Voice prompt: "pairing complete"
Enter "0000" if prompted
EN
Connect & go
let's get you connected
Easypair™ method
1 Turn Bluetooth on (charge before use).
H19txt Getting Started Guide - Page 5
... notifies you 're not able to use ), then touch and hold earpiece to each other.
Purple
3 Complete. Note: Use the "Easypair™ method" on ). On
2 Turn headset on (charge before use NFC with your device (display must be on page 3 if you when done.
4 Connect & go
EN
H19txt Getting Started Guide - Page 7
Comfort
what feels best on you
You can choose the most comfortable fit with no hook.
Ear hook
1 Rotate and turn your ear hook
for left or right use
2 Choose wearing style
right ear
left ear
On-Ear
3 Put headset on -ear hook, in-ear hook, or ear gels with the on
In-Ear
6 Comfort
EN
H19txt Getting Started Guide - Page 11
...Now pair your second device as normal, see "NFC method" on .
• To use headset features, such as voice dial, redial, and end call with two devices using integrated multipoint technology... 3.
• Once paired, to connect to both devices simply turn them on page 4.
• Before pairing the second device, turn off the Bluetooth feature of the previously paired device. Advanced
more ...
H19txt Getting Started Guide - Page 12
... as normal and follow the voice prompts.
• To use the NFC method to pair, see "NFC method" on a call . To save battery power, turn off the headset when not using it. just use the feature as "More than 3 hrs of talk time" or "Less than 1 hr of talk time". EN
Advanced...
H19txt Getting Started Guide - Page 13
Status light
Status light
Headset
three blue flashes powering on/off
steady blue
pairing/connect mode
rapid blue/purple connection successful flashes
short blue flash
incoming/outgoing call on phone 1
short purple flash incoming/outgoing call on phone 2
slow blue pulse connected (on a call)
slow blue flash
standby (connected to one phone)
12 Advanced
EN
H19txt Getting Started Guide - Page 14
EN
Advanced 13
Status light
Headset
slow green flash standby (connected to two phones)
slow red flash
idle (not connected to a phone)
slow purple pulse connected call muted
steady ...purple
in settings mode
Note: After one minute on a call or 20 minutes of inactivity, the light stops flashing to conserve power, but the headset remains on. Closing the boom will also save battery life.
H19txt Getting Started Guide - Page 15
Settings
Press and hold the Call button while turning on the headset to turn these features on/off: • Language selection • Reset to factory default
Caution: This action erases all pairing information stored in your headset. • Voice Interface • Caller ID • Multipoint (two phone) connections • WBA (Wide-band Audio) on/off...
H19txt Getting Started Guide - Page 16
... course. You then hear
EN
Want more at www.motorola.com/support. My phone doesn't find my headset when searching. Make sure that any previously paired devices are turned off , wait 10 seconds, then turn the headset back on. Make sure the status light shows steady blue when your phone is searching for devices...
H19txt Getting Started Guide - Page 17
... page 10). You may need :
• Answers: User guides, online help and more at www.motorola.com/support.
16 Want more? Reset the headset by pressing and holding the Call button and selecting "Reset to the Motorola H19txt.
You then hear "Welcome to Factory Condition" in Settings.
Make sure your device and...
H19txt Getting Started Guide - Page 19
...; New batteries are not fully charged.
18 Safety, Regulatory & Legal
EN
DOs • Do avoid leaving ...into
the product's circuits, leading to corrosion. • Don't place your product near room temperature for BatteryCharging charging your product's battery: • During charging, keep your battery and charger near a heat source.* High temperatures can
cause the battery to swell, leak...
H19txt Getting Started Guide - Page 20
... device or accessory for a long time may take more time to batteries, chargers, headsets, covers, cases, screen protectors and memory cards, may cause distraction. In some circumstances... driving. For a list of third party accessories, including but not limited to charge.
• Motorola batteries and charging systems have circuitry that divert your area. While driving, NEVER: • Type...
H19txt Getting Started Guide - Page 21
... Caution About High Volume Usage
Warning: Exposure to block out noisy surroundings. • Turn the volume down if you can be affected. To protect your hearing checked. If you should stop listening to the device through your headset or headphones and have your hearing: • Limit the amount of time you use...
H19txt Getting Started Guide - Page 25
....11a (as defined in this range are optimized for help. The FCC prohibits such outdoor use since frequencies 5.15-5.25 GHz can be determined by turning the equipment off and on, the user is encouraged to try to the following two conditions: (1) This device may not cause interference and (2) This device...
H19txt Getting Started Guide - Page 31
... food; (c) use of the Products or Accessories for commercial purposes or subjecting the Product or Accessory to abnormal usage or conditions; Only batteries whose fully charged capacity falls below 80% of their rated capacity and batteries that show evidence of Non-Motorola Products and Accessories. Exclusions (Products and Accessories)
Normal Wear...
H19txt Getting Started Guide - Page 32
... use with any Products, Accessories or Software that does not conform to this
EN
Safety, Regulatory & Legal 31 Motorola, at its option, will at no charge repair, replace or refund the purchase price of any hardware or software applications provided by third parties, that the operation of the software (e.g.
Software
Products...
H19txt Getting Started Guide - Page 35
... other product specifications, as well as the information contained in this guide, are the property of Motorola Trademark Holdings, LLC. additional terms, conditions and/or charges may not be accurate at : 1-800-331-6456 (United States) 1-888-390-6456 (TTY/TDD United States for details. Copyright & Trademarks
Motorola Mobility LLC. Consumer...
H19txt Getting Started Guide - Page 36
Caution: Motorola does not take responsibility for changes/modification to the transceiver. Product ID: Motorola H19txt Manual Number: 68017330001-A
EN
Safety, Regulatory & Legal 35
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