Motorola H17 Support Question
Motorola H17 Support Question
Find answers below for this question about Motorola H17 - Headset - Monaural.Need a Motorola H17 manual? We have 1 online manual for this item!
Question posted by gueritoddy on December 2nd, 2013
H17 Other Caller Cannot Hear Me
The person who posted this question about this Motorola product did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.
Current Answers
Answer #1: Posted by motohelper on December 3rd, 2013 12:46 AM
motohelper
Member since:
June 11th, 2013 Points: 451,600
Member since:
June 11th, 2013 Points: 451,600
Greetings!
We apologize for the bad experience, but the best way to deal with this is to contact our support center. We offer a standard one year warranty on your device barring liquid or physical damage from the date of your receipt.
Hope this helps!
https://forums.motorola.com/pages/home
Related Motorola H17 Manual Pages
User Manual - Page 3
Take yourheadset a moment to familiarize yourself with your headset
1
Earhook
Volume Up Button
Ear Speaker
Indicator Light
Volume Down Button
Boom
Charging Port
Call Button
Microphones
your new H17 Headset.
User Manual - Page 4
... light is red or yellow while the battery is fully charged, the indicator light turns green.
It should only be removed by a recycling facility. Note: Headset is designed to remove or replace your battery will damage your product. Any attempt to last the life of your...
User Manual - Page 5
pair & connect
3
The indicator light becomes steadily lit in blue and you hear "ready to pair".
4 Follow voice prompts to connect your phone
to your Bluetooth phone(s). Note: When prompted for help).
Let's pair&connect get your headset paired and connected to your headset. pair & connect first phone
1 Turn off any Bluetooth devices previously...
User Manual - Page 6
... with your ear. The indicator light becomes steadily lit in blue and purple. When your headset successfully pairs with your headset.
2 Turn your headset off by closing boom. 3 Turn on the Bluetooth feature on your phone. 4 Turn on your headset by opening boom and
put headset on your phone, you hear "ready to pair".
4
pair & connect
User Manual - Page 7
... to both phones, simply turn on the first phone while the second phone is now your headset. To connect to both phones. pair & connect
5 The last paired phone (your second phone) is connected. When you hear "pairing complete". 5 Follow voice prompts to connect your phone
to your primary phone (or "phone 1") for...
User Manual - Page 8
... connect automatically.
6
pair & connect If your phone's Bluetooth feature is turned on, and your phones and headset are successfully connected, you hear ringing on . For daily use, make sure your headset is on the headset.
test your connection
1 Place the headset over your ear. 2 On one phone, dial a number and press the
Call/Send key.
User Manual - Page 9
turn on turnon&off
7 turn on & off
Open the headset boom. turn off .
The indicator light flashes blue three times, then flashes in blue and purple (if connected with a device) or is steadily blue (if ready to be paired). The indicator light flashes three times then turns off
Close the headset boom.
User Manual - Page 10
You putiton can wear your right ear. wear with earhook
1 Remove and install all the supplied earhooks
to find a good fit.
2 Your headset comes ready for your left ear:
1
2
From Right Ear
8
put it on
To Left Ear To change for your headset using either an earhook or ear cushion.
User Manual - Page 11
wear with ear cushion
1 Remove earhook from headset. put it over your ear.
3 Flex the earhook and loop it on
9
User Manual - Page 13
... is medium"
green
"battery level is high"
talk time
less than 1.5 hours
between 1.5 to 3.5 hours
more than 3.5 hours
To save battery power, turn off the headset when you don't use it for an extended time by closing the boom.
battery check
11
User Manual - Page 15
Note: Your headset supports both Handsfree and Headset Profiles.
See the instructions that came with your phone supports. Note: Some call
Press and hold a Volume button until you hear a tone. calls
13 Follow the voice prompts to two phones, voice prompts help manage call functions such as voice dial, redial, and end call functions...
User Manual - Page 16
indicator statusindicators light (with charger plugged in)
headset indicator red
yellow
green
headset status
charging (battery level less than 50% charge) charging (battery level more than 50% charge) charging complete
14
status indicators
User Manual - Page 17
indicator light (with charger not plugged in)
headset indicator
off
three blue flashes
steady blue
rapid blue/ purple flashes
quick blue flash
headset status power off powering on/off pairing/connect mode connection successful
incoming/outgoing call on phone 1
status indicators
15
User Manual - Page 18
headset indicator
quick purple flash
slow blue pulse
slow blue flash
slow green flash
slow red flash
headset status
incoming/outgoing call on phone 2
connected (on a call)
standby (connected to one phone)
standby (connected to two phones)
idle (not connected to a phone)
16
status indicators
User Manual - Page 20
...: This action erases all pairing information stored in your headset to the Motorola H17" and the indicator light is steady blue.
18
tips & tricks enable/disable tips&tricks voice prompts
With the headset turned on, press and hold either Volume button and Call button until you hear "welcome to original factory settings, with the...
User Manual - Page 21
... turned off both Volume Up and Volume Down buttons until you hear "ready to the Motorola H17" and see the indicator light steadily lit in blue, turn headset back on your headset is searching for devices. If the indicator light is not steadily lit in blue. If not, press and hold the Call button...
User Manual - Page 22
... working.
If you hear "welcome to restart the Bluetooth feature and pair your phone. Support. reset the headset by pressing and holding the Call button and both Volume Up and Volume Down buttons until you need to the Motorola H17" and the indicator... sure your phone is on and the Bluetooth feature is steadily lit in your phone and headset again (see "pair & connect" on pages 3 6.
User Manual - Page 24
... conditions
may permanently reduce the life of the internal battery. • Battery life may temporarily or permanently affect your hearing. To protect your hearing:
• Start your volume control at a low setting and use headsets or headphones at high volume.
22 Do not store your accessory in a parked car.
• Do not store...
User Manual - Page 25
... may be found at www.motorola.com/ callsmart (in English only). See RSS-GEN 7.1.5.
23 If you experience hearing discomfort, including the sensation of pressure or fullness in your ears, ringing in your headset in certain areas. Always obey the laws and regulations on driving. • Where possible, use of these products...
User Manual - Page 28
... connection. Limited lifetime warranty for the lifetime of ownership by the first consumer purchaser of the product. Decorative covers, bezels, PhoneWrap™ covers and cases. Monaural Headsets. Length of Coverage One (1) year from the date of purchase by the first consumer purchaser of the product.
26
Limited lifetime warranty for the lifetime...
Similar Questions
How To Use Motorola H17 To Hear Music
(Posted by tapAshly 10 years ago)
Motorola H17 Cannot Hear Called Party
(Posted by cellpll 10 years ago)
