Motorola H17 Support Question
Motorola H17 Support Question
Find answers below for this question about Motorola H17 - Headset - Monaural.Need a Motorola H17 manual? We have 1 online manual for this item!
Question posted by Oberhadon on June 4th, 2014
Bluetooth H17 Wont Un-mute
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Current Answers
Answer #1: Posted by motohelper on June 6th, 2014 9:58 AM
motohelper
Member since:
June 11th, 2013 Points: 451,600
Member since:
June 11th, 2013 Points: 451,600
Hi,
Try to reset your headset to factory settings then observe if the issue was resolved. With your headset on, press and hold both Volume buttons and Call button for 10 seconds until the indicator light is steady blue.
If this won't work, you can contact our support organization.They should quickly offer you a replacement if the device is still in warranty. Motorola offers a standard one year warranty on your device, barring liquid or physical damage from the date of your purchase.
Here's how to contact us https://motorola-global-portal.custhelp.com/app/mcp/service/
Hope this helps.
https://forums.motorola.com/pages/home
Related Motorola H17 Manual Pages
User Manual - Page 3
Take yourheadset a moment to familiarize yourself with your headset
1 Earhook
Volume Up Button
Ear Speaker
Indicator Light
Volume Down Button
Boom
Charging Port
Call Button
Microphones
your new H17 Headset.
User Manual - Page 4
... by a recycling facility. You'll chargeit need to remove or replace your battery will damage your headset.
2
charge it . Any attempt to charge your headset before using it When the battery is not functional while charging. Note: Headset is fully charged, the indicator light turns green.
Note: Your battery is charging.
The indicator...
User Manual - Page 5
... prompts to connect your phone
to your Bluetooth phone(s).
Let's pair&connect get your headset paired and connected to your headset.
pair & connect first phone
1 Turn off any Bluetooth devices previously
paired (linked) with your headset.
2 Turn on the Bluetooth feature on your phone. 3 Turn on your headset and put headset on your
ear (see "turn on" on...
User Manual - Page 6
When your headset successfully pairs with your headset.
2 Turn your headset off by closing boom. 3 Turn on the Bluetooth feature on your phone. 4 Turn on your headset by opening boom and
put headset on your phone, you hear "ready to pair".
4
pair & connect
The indicator light becomes steadily lit in blue and purple.
When connected, you hear...
User Manual - Page 7
... purple. When you hear "phone 2 connected", your primary phone (or "phone 1") for voice dial functionality.
The last paired phone (your second phone) is now your headset is connected. To connect to both phones, simply turn on the first phone while the second phone is connected to both phones.
pair & connect
5 When...
User Manual - Page 8
... for the second phone. For daily use, make sure your headset is turned on, and your phone's Bluetooth feature is on the headset. If your ear. 2 On one phone, dial a number and press the
Call/Send key. test your connection
1 Place the headset over your phones and headset are successfully connected, you hear ringing on .
User Manual - Page 9
The indicator light flashes three times then turns off. turn on turnon&off
Open the headset boom.
turn off
Close the headset boom. turn on & off
7 The indicator light flashes blue three times, then flashes in blue and purple (if connected with a device) or is steadily blue (if ready to be paired).
User Manual - Page 10
To change for your right ear. You putiton can wear your left ear:
1
2
From Right Ear
8
put it on
To Left Ear
wear with earhook
1 Remove and install all the supplied earhooks
to find a good fit.
2 Your headset comes ready for your headset using either an earhook or ear cushion.
User Manual - Page 11
wear with ear cushion
1 Remove earhook from headset. put it over your ear. 3 Flex the earhook and loop it on
9
User Manual - Page 13
... is medium"
green
"battery level is high"
talk time
less than 1.5 hours
between 1.5 to 3.5 hours
more than 3.5 hours
To save battery power, turn off the headset when you don't use it for an extended time by closing the boom. Press batterycheck both Volume Up and Volume Down buttons while not on...
User Manual - Page 15
... . Note: Some call
Press and hold a Volume button until you hear a tone.
reject second incoming call features are phone/network dependent.
Note: Your headset supports both Handsfree and Headset Profiles. Follow the voice prompts to two phones, voice prompts help manage call functions such as voice dial, redial, and end call functions...
User Manual - Page 16
indicator statusindicators light (with charger plugged in)
headset indicator red
yellow
green
headset status
charging (battery level less than 50% charge) charging (battery level more than 50% charge) charging complete
14
status indicators
User Manual - Page 17
indicator light (with charger not plugged in)
headset indicator
off
three blue flashes
steady blue
rapid blue/ purple flashes
quick blue flash
headset status power off powering on/off pairing/connect mode connection successful
incoming/outgoing call on phone 1
status indicators
15
User Manual - Page 18
headset indicator
quick purple flash
slow blue pulse
slow blue flash
slow green flash
slow red flash
headset status
incoming/outgoing call on phone 2
connected (on a call)
standby (connected to one phone)
standby (connected to two phones)
idle (not connected to a phone)
16
status indicators
User Manual - Page 19
status indicators
17 headset indicator
slow purple pulse
steady red
quick red flash
headset status connected call muted
attempting to connect low battery
Note: After 1 minute on a call or 20 minutes of inactivity, the light stops flashing to conserve power, but the headset remains on.
User Manual - Page 20
restore to factory settings
Caution: This action erases all pairing information stored in your headset to the Motorola H17" and the indicator light is steady blue.
18
tips & tricks To restore your headset. enable/disable tips&tricks voice prompts
With the headset turned on, press and hold either Volume button and Call button until you...
User Manual - Page 21
... turned off both Volume Up and Volume Down buttons until you hear "welcome to the Motorola H17" and see the indicator light steadily lit in blue. My phone doesn't find my headset when searching. Wait for devices. If the indicator light is not steadily lit in blue and you can
problems?
19...
User Manual - Page 22
My headset connected before, but now it's not working. If the Bluetooth feature was turned off or was turned on only temporarily, you need to the Motorola H17" and the indicator light is turned on in blue. If you may need more help, contact us at 1 877 MOTOBLU or visit us at www....
User Manual - Page 24
Use & Safety for extended periods of time you use as low a volume as a Bluetooth® headset or other device) in temperatures below -10°C (14°F) or above 45°...or above 60°C (140°F).
• Do not recharge your volume control at a low setting and use headsets or headphones at first and can exceed this range. Do not store your accessory in a parked car.
•...
User Manual - Page 28
... the date of purchase by the first consumer purchaser of the product unless otherwise provided for below . Ear buds and boom headsets that transmit mono sound through a wired connection.
Length of Coverage One (1) year from the date of purchase by the first... lifetime of ownership by the first consumer purchaser of the product. Decorative Accessories and Cases. Monaural Headsets.
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