Question posted by Ckerin71 on June 17th, 2015
Paid For The Game But Only Can Access The Demo
I paid for the game and it has already come out of my bank account and we can only access the demo game. I have emailed with no answer! Please help! If not I will get my money back. Thanks , Carolyn
Current Answers
Answer #1: Posted by freginold on June 17th, 2015 7:44 AM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
Hello, according to this help page, you will receive an email that contains a link to play the game once your transaction has gone through. According to that page, it can sometimes take a few days.
Answer #2: Posted by waelsaidani1 on June 17th, 2015 7:45 AM
waelsaidani1
Member since:
May 12th, 2013 Points: 19,501,797
Member since:
May 12th, 2013 Points: 19,501,797
Hello please use this contact page and fill out your complaints: https://help.mojang.com/customer/portal/emails/new
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