Question posted by basheermahdavi on April 26th, 2015

Can't Open Some Doc Files In Word 2013

When you open Word 2013 it comes up with a page giving the option of creating a blank document or use a template. When opening some doc files, this page opens rather than opening the document. There is no error, it just opens Word to the 'home' screen.In general, it looks like it is doc files - although not all doc files. I can open docx without troubles.Things I have tried:Browse for and open the file within wordDelete and reassociate the file associations in the registryOpen the documents from a different location (copy paste to a different folder)Turn off the filetype blocking in the trust centreConvert the doc file to a docx file using Zamzar (still can't open)Google hasn't found me an answer and I'm stumped for further troubleshooting ideas. Any help would be appreciated!

Current Answers

Answer #1: Posted by gauthieradnet on April 27th, 2015 4:30 AM
This answer was accepted by the poster of the original question.
gauthieradnet

Member since:
April 27th, 2015

Points: 1,110
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Six methods for recovering corrupted word file...

Close all open Word windows and restart Word

Use the Task Manager to close every Word window that is open. When you restart Word, a pane will appear on the left side that will list all of the files that were lost without being saved. Select the file you are missing from the list to open it and save it.

Search for the original document

Click the Start menu button and enter the document file name into the Search field. In Windows 8, start typing the file name while on the Start Screen, and then select Files in the menu on the right.

You can search for every Word document on your computer by entering *.doc (Word 2003 and earlier) or *.docx (Word 2007 and later) into the Search.

Look for the backup files

If you have backups enable in Word, you can look for the backup file for the document you are missing. In Word, click File and then select Open. In the "Files of type" menu, select All Files.

-Navigate to the folder that your document was last saved in. Select the backup file and click Open.

-You can also search your entire computer for Word backup files by entering *.wbk into Windows Search.

Manually search for the Auto Recover files

If no files appear in the left pane when you start Word, you can manually search through the Auto Recover files. In Word 2010, click the File menu and select Recent. At the bottom of the menu, select Recover Unsaved Documents. Browse for your file.

For all other versions of Word, search the computer for *.asd files, using the same method as Step 3.

Search for temporary files

Besides Auto Recover and backup files, you may be able to find your document in your computer's temporary files folder. Search for *.tmp files. The file won't be named the same as the original document, so browse through the list of results until you find the last date and time that you edited the document.

Temporary Word files also typically start with ~, so search for that as well.

When you find a temporary Word file you may need to repair it via Open&Repair function.

Helpful sources/knowledge which might useful in case your problem cant be solved by usual methods...

https://social.technet.microsoft.com/Forums/en-US/474fddc0-ff4c-4a07-8e8b-7dba63b17ba9/how-to-recover-corrupted-word-files?forum=officeitpro

Answer #2: Posted by sabrie on April 26th, 2015 1:17 PM
sabrie

Member since:
May 23rd, 2013

Points: 3,306,778
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Follow the steps mentioned below and check if it helps:

·Open Word document.

·Click on File< Options< Trust Center< Trust Center Settings< Protected View

·Under Protected View group uncheck all the three options.

·Click Ok twice. Close and open any Word document and check if it works fine.


www.techboss.co.za

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