Onenote Error Accessing Document Library

Hello Experts!Need your help to solve an issue with Ms OneNotes (MSON). We are using Citrix Xenapp 6 on Windows 2008 R2 server to publish some apps like MSNO -2010 and MS office suite 2007. We have people that used MSON on there laptop. One of our users create a MSON file on a document library hosted in our sharepoint foundation portal. All people using MSON localy on Win 7 OS can access that file without problems. Others, using MSON on citrix can't access that document. I already ask a person that used MSON localy to access that same file with citrix without success. I login to the Citrix server, I give appropriate permission to access the sharepoint library and try to open the file using local application, failed! I've got the popup some files can harm your computer.... And when I click ok I got the same error " oneNote Has encountered a problem and cannot complete this operationI try to uninstall reinstall MSON without success, All updates are applied. Any help appreciated!! thanks

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Answer #1: Posted by truedmoller on July 19th, 2015 9:14 AM

This answer was accepted by the poster of the original question.

truedmoller

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July 19th, 2015

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Additional measures might be effective to understanding reasons of OneNote problems-

Select "Info" on the menu and click the "Open Backups" icon in the right panel of the Info section. The software opens Windows Explorer and displays the names of notebook backups stored on your computer. In detail view, this list also shows the date of the last backup for each notebook.

Step 2

Place your cursor on the name of the notebook that you want to restore and click "Open" in the dialog box to choose the entire notebook. After OneNote retrieves the notebook and its sections, you will see the notebook's name in the OneNote sidebar.

Step 3

Restore a section within a notebook by clicking on the name of the folder that contains the section that you want to restore. After the folder opens, scroll through the list of section names to find the one you need. Highlight the section name before you press "Open" in the dialog box. OneNote places the section in its original notebook. To restore several sections, hold the "CTRL" key and highlight each section name to add it to your selections.

Answer #2: Posted by messiahkane on July 28th, 2015 1:13 AM

messiahkane

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July 28th, 2015

Points: 100

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-Exit OneNote.

-Find the corrupt section file via Windows Explorer (probably in Documents-->OneNote Notebooks).

-Make a backup copy of this file just to be safe.

-Shift+rig-!click the original file and select "Copy as path".

-Click Start and select Run.

-Type onenote.exe /forcerepair, then a space, then Paste the path to the corrupt file.

Answer #3: Posted by sultantrum on May 5th, 2016 12:27 PM

sultantrum

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May 5th, 2016

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To recover your information from a section file backup, do one of the following below or alternative solutions might be following threads as an additional sources of info concerning OneNote data corruption