Memorex MVD2015 Support Question
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Question posted by gfpizza on November 5th, 2011
Memorex Mvd2015 Dvd Player Shutdown Problem
Current Answers
Answer #1: Posted by techsupport96044 on November 30th, 2011 6:26 PM
First, let’s try resetting the unit. The instructions are as follows:
1. Please press and hold the power button on the unit.
2. Without letting go of the power button, please unplug the unit from the outlet.
3. Please hold the power button down for one minute after it has been unplugged.
4. After the minute has passed, please release the power button.
5. Please plug the unit back in and try one more time.
If this doesn't work, I'll be happy to verify the warranty of your product. To better assist you, please contact us at 1-877-363-6673 with your reference#734837 and the following information:
- Model# (It should be at the back or bottom of the unit, starts with letter M)
- Serial# (It should be at the back or bottom of the unit, under the bar code, it's a 12 digit code and starts with 0)
I'll be looking forward to hearing from you.
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