The Problem Is Still Not Fixed, Will Mcafee Charge A Fee

I contacted McAfee 2 days ago and I still have the same problem. The tech mention the first time a free remote support, if that has to be done again, will there be a charge.

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... faster by running McAfee Virtual Technician, our automatic issue detection and repair tool. If you are eligible for free technical support, please call (866) 622-3911. McAfee offers free Priority Telephone Support for the first 30 days after you activate your McAfee software from mcafee.com or from a retail store, then you recently purchased your...
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...Service link. If you wish to opt out of the program, you require additional assistance, contact Customer Service using one of the methods below . Under the My Account menu on my account...explains the McAfee Auto-Renewal program, and how to cancel it if desired. Email Free Email Support Complete the Email information form and click Note the Service Request number. All paid subscription...
Does McAfee offer free technical support?
.... McAfee provides a wide range of using these options, you can find answers any time - 24 hours a day, 7 days a week. If you are within 30 days of your first 30 days of free support services available at 1-866-622-3911 5327 Our free support options include: Answer Center with FAQs and How-to Date? FreeScan Internet chat with Community...