They Are Supposed To E-mail Me So I Can Re-set My Password But Haven't

Password reset button not working? Has it been longer than 24 hours since you submitted a request to reset your password?

If so, you will need to start the password reset process again. If not, did the email appear in your Junk or Spam folder? Try to move it to your Inbox or copy and paste the link into your browser, then start the process again.

Still not working? Feel free to chat with our Customer Support team Monday thru Friday 8 AM to 5 PM Central Time. If your issue occurs after normal business hours, just send us an email and we will gladly assist you with this issue.

https://www4.match.com/login/forgotpassword/

Thanks

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Techygirl

1. The previous answer is probably a quote from Match.com, even though it appears to invite you to email or chat with us [Help Owl]. You can't.

2. You do need to allow 24 hours for delivery. If it's more than that...

3. Incoming mail is commonly blocked in an attempt to filter out spam (even though that email was not really spam). This blocking may have been done by your ISP (Internet Service Provider) or host, by your email program, or by special anti-spam software (which sometimes is part of an antivirus package). Messages thought to be spam are sometimes (but not always) diverted to a folder designated Spam, Trash, Junk, or Deleted Items. If you know where to look, go to it. Otherwise, your first step should probably be to phone your ISP and ask.

4. As a last resort, contact Match. Use the contact information here--https://www.contacthelp.com/natch.com/customer-ser....

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Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.