Company Never Help My Registered Account At All. My Paid Account Mbpc96 My Date

I am frustrated to match.com poor service. I have paid fory account user name mbpc96 my date of birth 3rd January 1959. I only received six match for already eight days. I tried to write in for help nobody bother to help me. They keep on send my match to my trial account user name mbpc5796. I already ask the company to cancelled my trial account. And what about my paid account no match at all. If the company is not going to help me on this case please do not cheat my money. Please return my money back so that I can register in another dating side to find my match. I hope the company will compensate for the nine days if included today which I did not receive my match. Nobody care for me lousy service.