Question posted by elawrence982 on October 10th, 2013
Having Trouble Signing Up On-line. Won't Let Me Use My Email Address.
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Current Answers
Answer #1: Posted by freginold on October 12th, 2013 5:20 PM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
Hi, it sounds like there is already an account created with that email address. This could be because you signed up a long time ago with that email address and forgot, or someone else signed up with your email address, or you tried to sign up with that email address and didn't get to finish the setup process, but the account was created. For help figuring out what happened, you can contact Match.com customer service here:
http://www.match.com/help/contactus.aspx
http://www.match.com/help/contactus.aspx
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