Question posted by passn24 on January 2nd, 2020
Can You Return Christmas Merchandise?
Why won't they allow me to return to Christmas sweaters, with the tags on them & with my receipt within the 30 days or give me a store credit? They said not allowed to return Christmas items.
Current Answers
Answer #1: Posted by Odin on January 2nd, 2020 1:14 PM
What you report is contrary to Marshalls's return policy, which states, "Purchases made between October 13, 2019 and December 24, 2019 may be returned through January 25, 2020." I suggest you speak to the store manager, preferably in person. I can't imagine that would not solve, but if not use the contact information at https://www.contacthelp.com/marshalls/customer-service, and if necessary use the corporate contact information at http://www.corporateofficeowl.com/marshalls/Corporate%20Office.
(Tip: In relating your complaint, be calm and polite.)
(Tip: In relating your complaint, be calm and polite.)
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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