International Billing

today I purchased $20.00s worth of internatioal minute, this should have got me 100minutes of calling to england, but when I dialed the number in england the recording told me I had 16 minutes remaining. can you correct this billing error?

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Answer #1: Posted by Odin on July 10th, 2012 3:25 PM

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Odin

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We're an independent help site, not magicJack. Sorry you're having problems.

magicJack offers only the most feeble customer support. However, you can try phoning them, at 561-594-9925. You may also reach magicJack by writing:

    c/o Ymax Communications
    PO BOX 6785
    West Palm Beach, FL 33405

If all else fails, you can dispute any payment with your credit card provider or complain to the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221 or 2005 Apalachee Pkwy., Tallahassee, FL 32399.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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