Question posted by fire2ice1 on November 26th, 2010

Voice Mail Set Up And Retrieve.

What are the prompts to set up voice mail and retrieval of messages.

Current Answers

Answer #1: Posted by DreadPirateRoberts on April 29th, 2011 1:30 PM
This answer was accepted by the poster of the original question.
DreadPirateRoberts

Member since:
November 19th, 2010

Points: 8,633,403
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Free voicemail is included in your magicJack purchase.

You may access your voicemail by telephone and through your email.

To Set-Up Your Voicemail:

1.  Install and register your magicJack

2.  From your telephone plugged into your magicJack, dial your new ten-digit magicJack telephone number

OR

Click the "VMAIL" button on your softphone (the phone displayed on your computer screen).

    3.   When you hear an automated voice message, press the * (star) key.

    4.  When prompted, dial the default password 1234 on your telephone or softphone.

    5.  To change your password and setup your personalized voice greetings, press the "0" (zero) key.

NOTE: Make sure you change your password to ensure your privacy

To Access Your Voicemail by Telephone or Softphone: 

1.  Dial your ten-digit magicJack telephone number from any telephone, including the telephone connected to your magicJack

OR

Click the "VMAIL" button on your softphone (the phone displayed on your computer screen).

    2.   When you hear an automated voice message, press the * (star) key.

    3.   When prompted, dial or input your personal password on your telephone or softphone to access your voicemail and make any changes.

To Access Your Voicemail by Email:

magicjack will send a notification email every time a new voicemail message arrives and will attach the actual message to the email as a .wav file.

  • Play back the voice message through your computer without even accessing your voicemail system. You will need to click on the .wav attachement
  • Forward the voice message to anyone else via email.
  • Save the voice message to your hard drive.

Most of the popular media player formats are supported.

NOTE: Make sure that your voicemails being delivered to your email account are not being sent to your SPAM file. You can unblock the magicJack email address in your email system; AOL, Outlook, Eudora, gmail, etc.

You may not disable the voicemail to email function at this time.

 

MagicJack Knowledge Base Results

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  • Self-Service Support
    ...here and click the "Remind me By Email" button. An email with retrieving or resetting your registered email address. OR phone number to notify magicJack? ... magicJack number? You must have your phone number If I change the email address of the voice mail Changing your e-mail address  Accessing Voicemail What area codes are available for your account Can I lose my magicJack password...
  • Self-Service Support
    ... "Add a number to notify magicJack? If I change my email address, do I change the email address of the voice mail What if I modify my order? "Email Address Is Already On File" Enter any Password in  BOTH... email address (different from the email address used on -screen registration prompts. Changing/adding email address for your Email address in  BOTH fields 3.
  • Self-Service Support
    ... to your order is complete you request before the order is the status of my order? How do I change the email address of the voice mail What is shipped. before noon the next day and we will I track my shipped order? After your order confirmation email 

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