Question posted by draganpetkovic21 on December 16th, 2012

I Try To Call Europe Tru My Prepaid Account Whic I Use Couple Years No Work Why

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Answer #1: Posted by Odin on December 16th, 2012 12:10 PM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

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magicJack's customer support is for the most part magically lacking. You can try phoning them, at 561-594-9925. You may also reach magicJack by writing: 
    c/o Ymax Communications
    PO BOX 6785
    West Palm Beach, FL 33405

If all else fails, you can dispute any payment with your credit card provider or complain to the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221 or 2005 Apalachee Pkwy., Tallahassee, FL 32399. If it's within 30 days, you can return the product using these instructions.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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