Question posted by tonydiab1 on October 19th, 2011

Out Of Order

my magic jack nbr586 441 4022 is out of order since tree days please solve us

Current Answers

Answer #1: Posted by sheana1 on October 19th, 2011 5:12 AM
This answer was accepted by the poster of the original question.
sheana1

Member since:
October 5th, 2011

Points: 426,890
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Blue Screen upon plugging in MagicJack (instructions by HolmanGT)
Make sure
you don't have your Magic Jack plugged in during this procedure.

Your
USB Controller entries will look like table #1 before you change anything:


Table #1

Universal Serial Bus Controllers
ALi PCI to USB
Open Host Controller
ALi PCI to USB Open Host Controller
USB Composite
Device
USB Root Hub
USB Root Hub

Universal Serial Bus Controller

ALi PCI to USB Enhanced Host Controller
USB 2.0 Root Hub

Select:


ALi PCI to USB Enhanced Host Controller

Select this item, right
click and select Update Driver. Select Install from a list or specific location
(Advanced) then select Next. Then select “don’t search, I will choose the driver
to install”. Select Next. Leave the selection box for "Show compatible hardware”
checked.

There should be two items in the Model box. Select the second
item.

“Standard Enhanced PCI to USB Host Controller”.

Then
select Next and after it is thru installing then Select Finish.
Your USB
Controller entries will now look like the entries in Table #2:

Table #2


Universal Serial Bus Controllers
ALi PCI to USB Open Host Controller

ALi PCI to USB Open Host Controller

Standard Enhanced PCI to USB
Host Controller
USB Composite Device
USB Root Hub
USB Root Hub

USB Root Hub

Right click on all three USB Root Hub entries one at a
time and select Properties then the Power Tab and un-check the "Allow the
computer to turn off this device to save power. This power saving must be turned
off or you may experience things like the MagicJack failing to respond after it
has been sitting idle for a time.

Now do a "commit" (if you fail to
commit your work it will be gone the next time you reboot and you will be
allowed to redo it all again) allow your machine time to implement all your
changes and you should be good to go. Now plug in your Magicjack unit and it
should boot up and look

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