Question posted by sspencebrown on December 27th, 2012

My Magicjack Is Not Registering. What Should I Do?

My new magicjack is not registering.  the screen for registering is not coming up.  What should I do?

Current Answers

Answer #1: Posted by Odin on December 28th, 2012 9:35 AM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

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magicJack's customer support is for the most part magically lacking. You can try phoning them, at 561-594-9925. You may also reach magicJack by writing: 
    c/o Ymax Communications
    PO BOX 6785
    West Palm Beach, FL 33405

If all else fails, you can dispute any payment with your credit card provider or complain to the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221 or 2005 Apalachee Pkwy., Tallahassee, FL 32399. If it's within 30 days, you can return the product using the instructions at:
http://my.magicjack.com/returns.html

To register: Hook up the device to your computer via its USB port. With a MAC, double-click the magicJack Plus icon that appears. (With a PC, magicJack Plus software will load automatically.) The magicJack comes with a 6-inch USB extension cable in case it interferes with other devices plugged into your USB ports.Click "Click Here To Register" or "Click Here for Free Trial." Follow the on-screen prompts. For more, check out this independent review, which I recommend.  



Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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