Question posted by speedfingr on November 27th, 2012
The Magic Jack Calls Are Breaking Up Very Bad At Both Ends. People Can't Unders
Current Answers
Answer #1: Posted by Odin on November 27th, 2012 11:32 AM
A quality high-speed Internet connection will ensure a clear voice quality.
If you are using magicJack APP on your computer, please skip to step 2.Step 1:
Please try connecting your magicJack to a different USB port and try again.
If you are using magicJack PLUS, please unplug it from the power source, wait 30 seconds, and plugg it back in.
If that does not work:Step 2:
Please turn off your modem and router (if you are using one) for 3 minutes. Then turn them back on again. Now unplug your magicJack and plug back it back in. After it starts up again, try to make a phone call.
If you are using the magicJack APP, please restart it by double clicking the icon on your desktop, after you have rebooted your modem and/or router.
If that does not work:
Step 3:
Right click on My Computer
Click Properties
Click the Advanced Tab
Under Performance, click Settings
Click the Advanced tab
Under Processor Scheduling, check the round button called Background Services
Click Apply
Click OK
Click OK again.Now restart your magicJack and try a couple of calls to see if the quality improves.
If that does not work:
Step 4:
Please make sure that you have a good Ethernet cable connected from either your router/modem to your computer or from your modem to your router. Although some low priced Ethernet cables can handle Internet connections without any issues, they might affect the quality of your phone calls.
NOTE: If you are using the optional USB cord, please try without it. You may also try a different telephone with your magicJack or magicJack PLUS
If you can't resolve the issue, you can return the product per the instructions here.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
MagicJack Knowledge Base Results
We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!-
Self-Service Support
... Telephony Online magicJack: Yet Another Way to make free phone calls with it Magic Jack magicJack Offers Free VoIP Calls via Any Phone From my TED Gift Bag magicJack promises super-simple VoIP Jul 2, 2009 What are other people saying about magicJack? enjoy cheap VoIP calls with magicJack magicJack To Be The New Skype? If my... -
Self-Service Support
...? Changing your phone number How is the difference between magicJack and Skype? Will magicJack work with it Magic Jack magicJack Offers Free VoIP Calls via Any Phone From my TED Gift Bag magicJack promises super-simple VoIP What are other people saying about the magicJack Smartphone and Pocket PC Magazine CNET - What is the... -
Self-Service Support
... operating systems does magicJack support? Does magicJack receive incoming calls as well? With one party on the line, and one on magicJack? Can I make calls to countries outside the US and Canada on hold (using call waiting), simply press # # to end the three-way call you. Does magicJack support three-way calling? magicJack supports 3-Way Conference...
Similar Questions
THIS is STUPID to get more minutes ---- I could get the president on the phone quicker than going th...
is magic calls free for incoming calls