Question posted by ken6034 on June 2nd, 2014

What Error 23

i get error 23 instead of dialtone, i have get mj+ a static ip and port forward 5060, 5070 and still have the problem. My MJ on my laptop works fine. I also can not ping the ip assign to the mac address of mj+.

Current Answers

Answer #1: Posted by Odin on June 2nd, 2014 9:12 AM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

Points: 41,236,680
1,100
points


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

MagicJack Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • Self-Service Support
    ... Cable Internet Service? Make sure you are behind a network/external firewall or router, please open port 5060-5070 UDP. Jan 8, 2010 Does 911 Emergency Service work with magicJack? Error unable to provision magicJack / Please Connect to the internet and double click here / Internet provider can't be running on your router is not available: Click ...
  • Self-Service Support
    ... port 5060-5070 UDP. Once the download has completed, double click the upgrade icon on your router is not available: Click here and save this upgrade to Service Provider Will magicJack work...do I uninstall magicJack from my computer? If you have my alarm system work with Dial-up Internet service? Error unable to provision magicJack / Please Connect to the internet and double click here...
  • Self-Service Support
    ... are located in Username and Password Find "Port Forwarding" and Forward Port 5060 and 5070 UDP for router Start > Press ENTER A command prompt will open port 5060 and 5070 UDP on your magicJack, this issue. Can I delete a 911 Emergency Service location? 911 Emergency Service Location Address "Error Unable to work around it. Explanation below. > There...

Similar Questions

In Trying To Make A Call, I Get Error 23. What Is The Problem?
Call failure, Error message - error 23 
(Posted by robertsvivienne 11 years ago)
My Mj Is Not Working Getting Error 23 And My Internet Is Working
MJ not working   error 23 and my internet is working
(Posted by mozelle44 11 years ago)
What Is Error 2 3 On The Magicjack Plus And How Can I Get It To Work??
I have had my number since Feb. 3rd and I can't get my magicJack PLUS to work on router only. I keep...
(Posted by kathylight2000 12 years ago)
My Mj+ Keeps Losing Network Connectivity, Also Getting 'error 23' Audio Message
I'm using a MagicJack+ connected directly to my network, NOT my PC. It was activated on my PC, and o...
(Posted by jimdial 12 years ago)
Ask a New Question
Use the box below to post a new question about MagicJack.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

MagicJack Reviews

View thousands of MagicJack user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete MagicJack customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed MagicJack customer service rankings, employee comments and much more from our sister site.