Am I Connected To 911

jUST INSTALLED mAJIC jACK TODAY AND DON'T THINK i AM CONNECTED TO 911,MY HUSBAND IS 83 YEARS OLD AND WE HAVE TO BE SURE WE CAN BE LOCATED BY 911 SERVICE

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Answer #1: Posted by Odin on March 26th, 2012 5:13 PM

This answer was accepted by the poster of the original question.

Odin

Member since:
April 10th, 2010

Points: 41,236,690

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Per magicJack's FAQ, the only 911 issue is the location you've entered:

You will notice your physical location address on the SoftPhone on your computer.

A color coded symbol will identify the status of your physical location:

RED: We can NOT identify your physical location. Click on the red light in http://my.magicJack.com to fix the information.

BLACK: Any black location shown is a non-US location. If a non-US location is selected, no services will respond if you dial 911. You don't need to change these; they are shown for your information.

YELLOW: We can not immediately identify your physical location. Verification may take a few days.

GREEN: Your physical location address is VERIFIED.

To view or select your current location or to enter a new location, use the softPhone display on your computer to select your current physical location.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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